Did cost effective work Fixed a broken necklace link…read moreRepair was complete within 2 days

I had the best experience with Hands Jewelers this past week…read more A friend gifted me a vintage watch and it needed a new battery. Also, the piece's second hand had detached and was skating freely across the watch face. The associate who greeted me was very enthusiastic about seeing a Tony the Tiger watch and quickly presented me with service options. Sensing my concern about cost of fixing the second hand, she offered an alternative. She also told me the item would be ready by the end of the week but I was called for pick-up well before that timeline. Now, for just over $10, I have the watch up and spinning. Raise your hands for Hands!

I brought in 2 very tangled necklaces and a couple of hours later they had them untangle and at no…read morecharge. I definitely will give them business in the future.

What great customer service!!! I walked in and thought I had ruined a gold ring. They fixed it in 2…read moreminutes and were so sweet about it!! Thank you!

Shopping for jewelry is always stressful. Shopping for an engagement ring, even more so. Especially…read morewhen you want something unique and created for you. Thankfully, Kelsi help me get exactly what I had in mind in order to make my proposal perfect. She took the time to understand what I was wanting to do, asked questions about my fiancé's style and then helped me take my vision and turn it into a reality. While she could have led me into the direction of every high-priced piece of jewelry they had, making sure that I got exactly what I wanted, was her first priority. I never once felt as if she was going to take advantage of me, financially. When we were done designing the ring and necklace, she walked me through all of the financial details, the warranty, etc. I felt part of the process the entire way. Upon picking up the ring and necklace, I was blown away with how lovely of a job they did. I would highly recommend Helzberg to anyone looking for jewelry.

I walked in to say hello to some friends that work here and while I know that makes me seem biased…read moreI was greeted by new faces of people who were eager to help and might I add, very stylish, that didn't know me! In looking around I watched the interactions of the sales associates and their guests and people were laughing and smiling, a sure sign of a great time! This store has always had some great talent and it appears to keep the streak alive! You all are amazing!

Cassidy took my phone order today being comfortable with H & S 's honest business practices. My…read morehusband bought jewelry here in the past. Definitely five star customer service! My daughter recently moved alone halfway across the country. Decided to order an Italian gold charm for "good luck and protection." Along with a gold necklace. Hopefully like baby shampoo it'll bring smiles and "no more tears!" Cassidy offered to order the exact charm of interest. She suggested several styles and lengths of chains. She offered to wrap, include a personal note and ship the insured gift to my daughter's new location. Cassidy is not only an excellent sales representative she exhibits an astute artistic presence in her suggestions. She's highly emotionally intelligent bringing her personable experiences along with with down to earth charm and patience. Thanks a trillion couldn't be happier!

I have told everyone I know about this place (well, girls, anyway) because of my fantastic…read moreexperience. I needed a new wedding band bc I did not do a great job picking out my first one. Tiny diamonds means tiny prongs that will ruin your life and snag everything they come into contact with. So I did significant research and visited every jewelry store in town. Herteen has a jeweler they work with in new York that will literally make anything you want at a great price. Long story short, I got what I wanted for about $1000 to $1500 less (50%) than the other stores I visited. They do great work, and get it done quickly. My band took 3 weeks (other stores quoted me 6 to 8 for custom work). Everyone I spoke to was really helpful, and Kristin was really responsive via email. They unsoldered my current band, resized and re-rhodium plated my engagement band, tightened my prongs, and soldered my new band on for no additional fee. Love this place! They have a surprising selection of bands and engagement rings for the size of their store, also. And they carry a lot of Gabriel & co., which is pretty nice stuff.

I came in last week to trade in a diamond, ring band, a heart necklace, and to untangle some…read morenecklaces. I tried at first to untangle on my own, but it turns out I am the same as the character as my oldest daughter's favorite movie, Tangled....I needed help and who better to help than a business that has been around for 75 years...I trust Cook's and they gave me a good price. I left with a phat check and a necklace for each of my daughters; A paw for my youngest and a cross for my oldest. I cannot lie and I admit I tried them on to ensure they looked good and I think they do:). I felt like Cinderella and hopefully my youngest feels like Moana. Bathrooms are also conveniently across the hall:)

They fixed an old Tissot vintage Swiss quartz watch for me with a new battery for $34. The…read morebatteries alone for two watches I took to another IC location were more at a high-end jewelry store. Fan of this place. Nice honest people and a good watchman they have.

As a beader, this store is a dream come true. Every item I need from the wires, beads, threads,…read moreneedles, etc. are all in one place. They even carry ultra-suede for my beaded embroidery. The completed projects on display are pure eye candy for me. They also sell some gorgeous completed items for the non-artistic. The only slightly downside to this location is the parking, but it is worth walking a few blocks to visit.

I don't make jewelry. I wear it, though. I haven't ever purchased beads, or even really taken the…read moretime to think about the different types of beads before. But one day, I decided-- 'What the hell. I'm gonna go see what Beadology Iowa is all about.' And I'm glad I did. This store definitely deserves some Yelp love. First off, the storefront and sign are eye catching. And while Beadology Iowa changed names like a decade ago, this go-to bead store has lived in Iowa City for over 30 years. I walked in and was greeted with a smile. (That's always the best, isn't it?) As a non-jewelry maker I was amazed to see the different materials the beads were made of? Like; stone, pearl, metal, organic, glass, chrystal and one-of-a-kind flamework beads. WOWZA. Beads. Beads. Beads. Everywhere! Organized chaos of every color and from all over the world. There was eclectic jewelry for sale throughout the store-- which was made in house? I believe. Plus, an assortment of tools for jewelry making and other supplies. The staff appeared to be super knowledgeable, but I mean-- it's not like I'd have known :) The thing that really impressed me was just how passionate everyone I chatted with seemed. They were definite artists pumped to educate me on their craft. Classes are offered-- which I definitely need to hit up sometime. Wirework, stringing, knotting, flame-work, glass work, etc... Beginners and professionals are welcome! (Just be warned parking COULD be a concern at this location!) Overall, this rainbow store had a non judgey, creative vibe. And even thought I knew nothing, I felt ok coming in just to peruse while an obvious avid customer shopped along side me. I'll definitely come back for some custom accessories, perhaps a repair -- or a class!

Quick turnaround from when I ordered a ring but they didn't even put it in a nice box, just a…read moreplastic bag. Now I have to find something to put it in. No frills I guess but the experience was quick and not too expensive.

My fiancée and I purchased her engagement ring from Boyson Jewelry and could not be happier with…read morethe overall experience and care from the owners. When I first thought about shopping around I had some friends and family recommend Boyson and I can see why! The first time I came in to browse, Jody was incredibly helpful and made me feel comfortable with the whole process. Through every step she was very responsive and answered every question. In the end we received my fiancée's dream ring and highly recommend Boyson Jewelry to anyone looking!