Cassidy took my phone order today being comfortable with H & S 's honest business practices. My…read morehusband bought jewelry here in the past. Definitely five star customer service! My daughter recently moved alone halfway across the country. Decided to order an Italian gold charm for "good luck and protection." Along with a gold necklace. Hopefully like baby shampoo it'll bring smiles and "no more tears!" Cassidy offered to order the exact charm of interest. She suggested several styles and lengths of chains. She offered to wrap, include a personal note and ship the insured gift to my daughter's new location. Cassidy is not only an excellent sales representative she exhibits an astute artistic presence in her suggestions. She's highly emotionally intelligent bringing her personable experiences along with with down to earth charm and patience. Thanks a trillion couldn't be happier!

I have told everyone I know about this place (well, girls, anyway) because of my fantastic…read moreexperience. I needed a new wedding band bc I did not do a great job picking out my first one. Tiny diamonds means tiny prongs that will ruin your life and snag everything they come into contact with. So I did significant research and visited every jewelry store in town. Herteen has a jeweler they work with in new York that will literally make anything you want at a great price. Long story short, I got what I wanted for about $1000 to $1500 less (50%) than the other stores I visited. They do great work, and get it done quickly. My band took 3 weeks (other stores quoted me 6 to 8 for custom work). Everyone I spoke to was really helpful, and Kristin was really responsive via email. They unsoldered my current band, resized and re-rhodium plated my engagement band, tightened my prongs, and soldered my new band on for no additional fee. Love this place! They have a surprising selection of bands and engagement rings for the size of their store, also. And they carry a lot of Gabriel & co., which is pretty nice stuff.

I came in last week to trade in a diamond, ring band, a heart necklace, and to untangle some…read morenecklaces. I tried at first to untangle on my own, but it turns out I am the same as the character as my oldest daughter's favorite movie, Tangled....I needed help and who better to help than a business that has been around for 75 years...I trust Cook's and they gave me a good price. I left with a phat check and a necklace for each of my daughters; A paw for my youngest and a cross for my oldest. I cannot lie and I admit I tried them on to ensure they looked good and I think they do:). I felt like Cinderella and hopefully my youngest feels like Moana. Bathrooms are also conveniently across the hall:)

They fixed an old Tissot vintage Swiss quartz watch for me with a new battery for $34. The…read morebatteries alone for two watches I took to another IC location were more at a high-end jewelry store. Fan of this place. Nice honest people and a good watchman they have.

I feel foolish that it took me so long to step foot in this store. Maybe because it lives in the…read moreOld Capitol Mall? Not sure. But if you're in need of a totally one of a kind or colorful accessory for yourself or loved one-- Glassandro should be a store you stop in. Personally, I adore Murano glass jewelry. And this is one of the few brick and mortar shops I know of in the area that carries it. However, Glassandro is much more than glass jewelry -- it carries a wide variety of bracelets, necklaces, rings and earrings. There are semi-precious stones, alternative metals and meteorite jewelry. I was awestruck of the naturally expired butterfly wing jewelry. So, so beautiful and unique. Definitely worth the money and reversible to boot. (I guess I had never realized the back side of butterfly wings were darker for night cover and also stunning.) I bought a pair for my mom and she loved them as much as I had hoped she would. The staff was very friendly and really knew about all of the pieces in the store. Pricing seemed reasonable, especially because the jewelry that lives in this store is so darn different. And parking is a non-issue with the Old Capitol ramp. (First hour free!) Don't be a fool like me, check them out sooner than later!

I visited Iowa a couple years ago and this jewelry store is probably what I miss most about my…read moretrip! My only complaint is that the store is too far from my hometown, Chicago! The jewelry Glassando carries is gorgeous, high quality, unique, and best of all, reasonably priced. I've given pieces from here as gifts on multiple occasions now and they always delight. Most recently, I contacted the shop via their facebook and was able to order a couple special trunk show pieces, *with the trunk show discount*! I was not expecting to get that discount and it was a nice surprise. The associate I communicated with (I'm assuming she was the owner) was friendly, helpful, and patient. I received my order quickly. I love supporting small businesses and this is why. I love this shop and I'll shop here whenever I can!

Miriam made me the most beautiful engagement ring! She sourced the most perfect diamond and…read moresapphires and designed a setting for them, which I'm so excited to get to wear every day. She was kind and patient with us as we worked through all the different options. It was a collaborative process to get exactly what we wanted. The end result is so perfect!

One day while down at the Iowa River Landing (lots of cool stuff down there if you haven't checked…read moreit out recently) I randomly decided to stop in to Diamond Leaf Jewelers and get my wedding ring cleaned. Before cleaning it Miriam checked it for loose stones and noticed that two were loose in their setting. It was a problem I had had before with the ring, but thought had been corrected by a previous jeweler. Miriam was very helpful in clearly explaining why the stones were loose and even showing me under magnification what the issue was. Though I am not from the area, I visit regularly for business, so I decided to have her do the adjustment to my ring to correct the problem. Just before the work was done she gave me another call with more detail and a few more ideas for my ring. Once we decided which route to go, the work was done within the time frame she had estimated for me (which was important since I wanted to time my ring being done with my next visit to the area). I was very pleased with the quality of work done. She made sure to let me know that she would check the ring in the future at no charge to make sure the stones remained set as intended. Throughout the entire process, from the time I first walked in the door until after I'd picked up my ring, the most impressive part of the experience was the effort and care Miriam gave to me as a customer. I felt she was very invested in making sure that I understood what my options were. She listened carefully and was understanding of what my priorities were, and she offered helpful suggestions based on the feedback I gave. My experience was a fairly simple jewelry repair, not terribly complex or expensive. If she put the amount of concern and attention to detail into something as small as my issue, I am completely confident that she would be a terrific resource for someone looking for custom jewelry or someone wanting work done on an heirloom piece.

Listen to my yapping and was super professional. Would recommend to any and all! And has a dog.read more

This place is a rip off don't trust that they will evaluate your coins and give you a fair market…read moreprice for it , nope the old guy is an experienced swindler. Never take anything here to sell they will take advantage of you and because of that I wouldn't trust buying from them either. It's legal robbery plain and simple .

Love this store, I'm only in town for a day and needed an outfit for a last minute outing I'm…read moreattending tomorrow. I found the perfect outfit on the first try after stopping at 2 other shops before coming here. They have really nice vintage pieces.

Found & Formed is an absolute gem. Very well curated vintage pieces, lovely shopping experience and…read morefair prices. Can't wait to come back and so happy to have found this shop!

Lovely store. I could spend hours here. The selection and…read morequality of items is outstanding. Above all, the customer service was excellent. Thank you to Colleen for her friendly service.

Really appreciated the customer service I recently had at Shield's Sewing Center. My machine was…read moreacting up, and Tim looked at it, and quickly identified, and then fixed the problem. It had stopped me from working on a project, but it was an easy fix for him. He even helped me load it back into my car. I have always had great service from them, and highly recommend them!