After calling several veterinary offices and being told they are 3-4 weeks out and one even wanted…read morea $50.00 deposit on top of not having an appointment for over a month I found Kathleen Smith!!!!! This doc knows her stuff, she is easy to talk too and is very good at her profession. No up-sales and focused on issued at hand. Glad we found her.

A very caring Veterinarian. Goes the extra mile when it comes to the care of our fury friends…read more Explains everything so that you yourself understands what's going on with your pet. Compassionate. When she tells you she will call you back she actually does It's nice for a change, that l don't have another question when l leave as l understand her instructions. My pets always feel comfortable around Kathy. Kathy is very hard working and very devoted to the care of animals

The doctor is not seeing any new animals. She says she does not have time for new clients. Do not…read morewaste your time.

I've been there several times and have NEVER waited less than 30-45 min to see Dr Smith. It really…read moreis complete disregard for people's time. She is an Ok Vet but unless you don't value you time, I can not recommend this clinic at all!

Have been going here for 8 years, my one dog is very temperamental and they handle him with grace…read moreevery time. I couldn't recommend this vet enough. Both doctors are great.

a week ago New Do not…read moretake your animals to this vet. Mine was dead within 3 months because of their negligence. Took my dog here in May with suspected seizures. But also had a weird cough/breathing issue. The tech(could not find picture on their website so I don't know who it was) did not like my dog and kept making snide remarks, I offered to muzzle her and they did not have me do that. She is anxious and just needs a caring and loving staff. The last comment that made me angry was when I overheard her telling the vet that "of course she coughs she barks like a maniac, having that kind of dog back there a 2nd time puts the entire staff at risk" I confronted her saying she coughs all the time, not just when she barks. She was rude, gave me a dirty look and only apologized when my husband got there. My dog came back from chest X-rays and the other tech went on about how sweet and loving my dog was. So I know she was behaving back there. Dr. Damman comes back and says he saw a blip but he thinks she must have moved during the X-ray and so he diagnosed her with a brain tumor, based off symptoms. They didn't want to help my dog. He just shoved seizures meds, discouraged us from seeking a specialist with talks of the THOUSANDS it's gonna cost me and that nothing that can be done for brain tumors. It would only give my dog another year tops. He said Take her home, give her these meds(phenobarbital) to help her, and enjoy the time you have left. The meds were absolutely awful and the longer she took them the worse she got. I called up there 3 times before the vet got back to me and he left a voicemail saying that I should bring her in to "evaluate quality of life". That was it. I called Hononegah animal hospital and Dr. Adas and staff were so great with my dog. My dog loved them. They could tell it was just anxiety and her being very protective over me so they asked me to step out and they just did the exam one on one and she did a phenomenal job. They started weening her off the meds and switching to something else. Which made my dog act completely normal again. A few weeks go by and She started swelling, so we took her back in to Dr. Adas, the issue was that the blip in the Xray was not from movement, it was early heart failure. Had it been caught by Brookside in May it could have been managed and treated with medication. But it had unfortunately progressed too far by this time. The fluid in her heart was leaking into her abdomen . We took her home, scheduled an in home euthanasia and spent 1 last week with our girl. August 17th 2024 was the last time I got to see the best girl. I am still completely heartbroken. My kids are still devastated. My home will never be the same. I should have left a review much earlier to help other families. But I wasn't ready to write it all out. There are a lot more details than this but I only have so many characters to leave a review. And unfortunately I can't leave less then a 1 star review. I hope that if you choose to take your pet to Dr. Damman and his crap tech, that they don't kill your family with their incompetence.

unprofessional, unnecessary tests to run up bills, wants to declaw every cat that comes through the…read moredoor. Run, don't walk to a different vet...

I called several times today. Nobody answered during business hours. I left a message about my…read morecat. No answer all afternoon. Who doesn't answer their phone as a caring vet establishment? Disappointed

My son's dog was here for 16 days and of course when he and his wife came to get him, there was…read moresomething wrong with his ear. It turned out to be an oral hematoma. This is a very serious matter. We spent this past Sunday on the phone with 16 different vets, nobody would see the dog. Loves Park agreed to fit him in if we could get there in 40 minutes which we did. Doctor was very helpful. Explained everything that was going on with the dog drained his ear. Found out he had an infection in an ear. He told us what to expect and we are very, very happy with the service.

We recently took our dog, Penny, to the Vet here and was so happy. We have tried many Vets since…read moremoving to IL and not pleased with any. But we were happy with the DR. here, And he explained everything we needed to know!! The gals at the front desk are very friendly. BUT, then every time we went back, the DR. had changed, wasn't as friendly, didn't pay attention to our dog, didn't explain what we needed. So had to find another Vet.

Ok I took my 8 year old female dog to the clinic last night I was aggravated that she couldn't be…read moreseen right away , But they are so busy because they are the only place like this for 2 plus hours .were so lucky to have them, so I tried and after really looking at the situation realized a couple things first were bring our babys in and we are scared its more emotional then we can handle sometimes. There are so many pets it could be 3 times bigger and they would still be busy. It turns out we have to be more attentive when checking what our pets health is doing by checking ,diet and keeping an eye on them, they can't tell us they don't feel good till its bad. She turned out ok thank god. Ive had 5 dogs in the last 70 years but wouldn't trade their love for anything. The amount of emotion these people see and still try their best is more than I could do. I pray for all the pet owners and hope we can get more places like this, and I'm looking into helping with the out side services that can help those who can't afford it. Like me their the biggest part of our lives who love you unconditional.

The clinic used something that caused convulsions when they euthanized my beloved Yorkshire…read moreTerrier. It was the worst experience I have ever had with a pet. I hate that place.

I wish I read those reviews before blindly trusting the vet. They only push for expenses, useless…read moretreatments and not actual care. Its been while back, but I cant get over it. It was very ugly experience. I wish I knew, I would have avoided them.

I wouldn't recommend this vet to absolutely anyone. At first they seemed great--thorough and they…read morecommunicate via text message which is very convenient. They insisted I give my five pound, 14 year old chihuahua multiple sedatives and muscle relaxers before brining her in to get examined. She experienced very alarming adverse reactions to these medications--extreme lethargy, lameness, seizure, heaving breathing, panting, yelping and howling over 24 hours after she had the meds. Upon returning the following day, I was told it would be hundreds of dollars MORE to find out what was wrong with her and that it had nothing to do with the medications they gave her the day before. I was literally banned from the practice for standing my ground and telling them they should be accountable and responsible for eating the cost of procedures that had to be done because of THEIR medical malpractice and negligence--looking at other reviews I see the same negative messages resonating--over medicating animals, insisting on procedure after procedure to clean up a mess that they themselves made. Do not go to this vet. They care for money, not animals.