If you're looking for a reliable real estate agent to help with your first home purchase in San Francisco, I highly recommend Andy. He was very knowledgeable about the San Francisco market and the home buying process. He explained everything clearly and patiently, answering all my questions without getting frustrated. Andy was also great at finding properties that fit my needs and budget in a competitive market. Overall, I had a positive experience working with Andy. He made the first-time home buying process much less stressful for me. read more

Working with Andy was exceptional! He was responsive and he was knowledgeable about the local market. I would recommend him and would use him in my future selling / buying. read more

It was so lucky to have Andy to be my agent. As a first time home buyer, I asked a lot of questions. Andy was very patient and knowledgeable to answer all the questions I had. There was some issue on the seller side right before closing date, but Andy and his team were acting fast and able to help me settle down at the end. I would recommend Andy to everyone searching for a new house. read more

I am a first time home buyer and working with Andy made the whole experience far more manageable and pleasant than I ever could have expected. Andy was incredibly friendly and easy to get along with, and was very understanding and patient with my (sometimes frivolous) questions about the home buying process. My parents were also involved in vetting different properties and he got along superbly with them as well. Andy was great at scheduling visits to the different listings I asked about and provided really useful information about the properties during every visit. He was also able to flag different properties that were undergoing litigation or had other issues so that I knew upfront that there could be possible issues getting a loan done. Once I found a place that I really liked, Andy gave me great advice on how much to offer and what kind of negotiation tactics to use with the seller. We were able to navigate the transaction pretty smoothly and I ended up getting a fair price on the property. Andy also was able to recommend me a general contractor, cleaning service, and movers as well -- I'm now moved in and I honestly cannot thank him enough. He helped me every step of the way to achieving a lifelong dream of mine -- owning my own home. Would 100% work with him again, and wholeheartedly recommend him to anyone looking for a home in the SF bay area. read more

Loved that Andy was a patient agent and a partner in my search for a home. He was gracious in showing homes all over the Bay Area and always understanding when I wanted to try my luck with offers in new areas. Andy also helped with referrals to great insurance and mortgage partners who offered very competitive rates. Give him a chance to help you find your next home! read more

Andy Chan was my agent, and he and his team were awesome from start to finish. Very communicative and caring. They were with me every step of the way. Andy was my advocate and get-it-done man. He nudged the other parties to do their part to get the deal done. Excellent experience with Andy Chan and his Remax team! read more

We are first time home buyers and met Andy at open house. He is very knowledgeable about Real Estate market and gives us helpful advice. He is responsive to answering our questions, patient with our numerous tours, and makes our buying process easy and fun. We highly recommend Andy! read more

Andy is truly an amazing agent and we couldn't ask for a better experience! He was so patient, super understanding and knowledgeable. He was attentive to our needs every step of the way. He was super at scheduling all the listings we were interested in. He took us around the bay area to show us what fits us best. He provided very detailed and useful information on all the properties we saw and gave us very useful strategy and advise when it comes to making offers. Andy also referred a mortgage partner and insurance agent to us. When time came to needing contractors and movers, Andy introduced us to his connections as well and we were able to finish our projects at competitive rates. We are so thankful that he turned this could be otherwise stressful experience into a more present & easier one. We would recommend Andy to anyone that is looking for property in the Bay Area. We feel so lucky to have found him and really couldn't have asked for a better agent. Thank you very much Andy!! We really can't thank YOU enough!! read more

Couldn't ask for a better agent. We had worked with Andy years before when we were first contemplating buying a house, but ended up choosing to wait for a few more years. When we were finally ready to give it another go this summer we went back to Andy - despite now knowing many real estate agents in the city personally - because of how well we'd been treated and how excellent he was at his job. Andy remembered our family well, and took the time to understand our changing circumstances and interests in a property. He was incredibly available, and helped us navigate a very fast timeline and quite particular set of house characteristics. We signed on our dream house in the neighborhood we wanted in the city within weeks at a price within our budget, and couldn't be happier. Andy knows a ton about the city and the inventory within each neighborhood, is incredibly available, is shrewd in navigating and negotiating offers, and an all around wonderful guy. Would go to him again in a second! read more

Andy was a real estate agent of ours and he has recently helped me and my husband buy a new home together. I am very lucky to have had Andy as our agent. He was very responsive, thorough, and made sure our questions were answered. We were looking for an agent that would not pressure us to make decisions we weren't comfortable with. He was open minded and was willing to speak his mind about the choices we were making. He advised us on which homes to purchase, how much we should offer, and what the process we should expect. As a first time home buyer. He provided us with various listings, and kept to the price range and preference that we wanted. I would definitely recommend having Andy as your agent through this tough and challenging process. And the most important thing, he made this process very easy, at the pace we wanted! read more

If only I could give Andy more stars I totally would. I have to say Andy is more than an agent in the home buying process. He acted as a friend, a guide, an advocate, a real-estate guru and a patient sounding board as we zipped through neighborhoods looking for our dream home during a pandemic. This was my second time working with Andy and the experience last time brought me back seven years later to him given how seamless and comfortable the experience was the first time around. I bought my first home as a single guy and now seven years later Andy understood my expectations as a married person and tailored the search to our new preferences without once pressuring us into a decision. He patiently walked us through the process several times, explaining pros / cons of each dimension without ever tiring. His expertise and experience shines through in not only how he advises us but also in how professionally he deals with other agents. Even when sometimes my wife and I would be tired going from home to home he would always have a smile and cheer us on. When we were in two minds about making an offer on a home he suggested we go back the same day despite being a few miles away from it. We know he has several clients but he made sure to make us feel special which is just the style of service he delivers. Besides all this, Andy is a genuine, honest and trustworthy agent who always has your back and prioritizes your needs first. Thank you Andy for helping us find our dream home and being a friend in this process. If you're looking for an agent with experience, expertise, personality and personal care go with Andy. read more

Being a first time home buyer, Andy was very helpful in helping me look for houses that fit my needs. He was extremely prompt and detailed in all aspects, including getting comps, writing up offers, and following up with the the various parties necessary to close the deal. Would not have been a smooth transaction if it wasn't for Andy. Thanks!! read more

As the broker for Providential Mortgage, we have worked with Andy on several purchases. Andy has been very professional and quick to reply to all our mutual clients. All of the buyers that are referred over to him are happy clients and most importantly, they find a great home. If you're looking for an excellent real estate agent who calls back, pro active to get your transaction closed, and always answers your concerns. I would highly recommend Andy Chan. Tuan Vo http://www.yelp.com/biz/providential-mortgage-fremont read more

We are the first time home buyer, very junior to the market and don't have much knowledge of buying a house. I seldom felt sure that I could succeed in buying a house in this crazy market. But Andy helped us to achieve the goal, and in addition, we successfully bid the house in our first attempt. Yes, we only made one offer and bought a house. Looking back how Andy worked with us, I can tell he is a very nice guy with many industry experiences. He can answer any question we have in great details. My feeling is that Andy knew everything. He can also recommend other great people to work on our purchase. For example, my loan broker and insurance agent were both referred by Andy. Actually we talked to other loan brokers and insurance agents who were referred by my friends, but we eventually worked with the ones referred by Andy because they are better and more professional. So you can imagine the purchase was very smooth and Andy is a very reliable agent! read more

Andy is simply the best real estate agent anyone could ever ask for, and now I consider him as one of my close friends. He's definitely my go-to guy for all of my real estate needs and I'll not hesitate to refer my friends and families to Andy. I first met Andy when I purchased my townhouse in Fremont in 2013, although he was the seller's agent, he left a great impression on me with his professionalism and easy-going personality. Six years later, I engaged Andy as my agent to sell my property from remembering the great working experience. As a first-time home seller, Andy was very patient and acted as a trusted advisor explaining everything clearly each step of the process. In addition, Andy was instrumental in helping me with introduction to an awesome contractor for property improvements, staging for open houses, and cleaning and landscaping, as well as all the due-diligence process. I could count on Andy to be there for me, and I'd call, email, text him anytime when I have questions, and he'd always respond right away, even when he's on vacation. Andy arranged every activity that goes into selling a property and made the entire process very smooth and seamless. A few months later, I engaged Andy once again as my wife and I were planning on purchasing a new home. Andy and I would have conversations regularly about our researches and identified properties that best fit our needs, and he'd advise us on the pros and cons of each property and the neighborhood accordingly. Andy was always available to accompany us to scheduled open house appointments, explained everything in details to us so we can make sure that we consider all aspects of the potential homes. With Andy's help, were able to get in contract for purchasing our dream home, and the transaction closed very timely and smoothly. There were a lot of communications between all parties during the escrow process, and Andy always stayed on top of everything and being that coordinator so we didn't have to worry. We still have regular conversations post-closing about the house, and different projects we have in mind. Andy is that knowledgeable friend who we can always count on. I'd recommend Andy to anyone who has a need in the real estate market. read more

I don't think we could find an agent that is better than Andy. My friend introduced him to me last year. And we bought a house 2 month ago with his help. This is our first time to buy a house. And he has provided professional service on everything. He answered all the questions we have about the houses, about the area, about the offer ....... And he is very responsible during the purchasing stage too. I would love to have him as our agent next time! read more

Andy went above and beyond in helping us every possible way during our purchase of a new home! It was especially challenging as it was during the middle of a pandemic as well. He worked tirelessly and patiently, guided us through every step, sometimes explaining things multiple times, and helped us make the right decisions during this complicated process. He is also very informative and got to know our preferences quickly, even recommending us other contractors, all of whom we have had great experiences working with during and after buying the house. Thank you so much Andy! read more

Andy is very helpful, friendly and honest realtor. He helped us a lot in getting us our house. He was very punctual for all the meetings, prompt in responding back via text, call or email. He does tremendous job on follow ups and reminders as well. Thanks to Andy we got into our first house! read more

This is also a long overdue review, and there is so many good stuff to write about Andy. Surprisedly I found another review from Salil D., most of which is exactly how my experience with Andy is and what I'd say about him. Let me just add a few more points/examples. First, Andy always puts clients' interest first and foremost. He is always available to guide us to the houses we'd like to see, no matter how far away, how frequent, how last minute the request is, or how unlikely we may bid an offer. He actually urged us to see more locations, wider price ranges, more house types before making a decision. And no matter how enthusiastic we were about a house, he always give objective comments, never pushed us to bid or overbid. On the contrary, even when we decided to bid, he actually advised us be more conservative in the first few bids, just to give us more time/experience so as not to regret afterwards. Even after our offer accepted(after 3 unsuccessful bids), he still guided us to several houses, he also notified us that the seller of our previous bid was having some problem with the current buyer and may consider us if we submit offer again, not at all worrying about the the possible troubles if we really change our mind. Second, real estate business is so complicated. I guess it is not easy to find an agent you find not knowledgeable, but it might be hard to find an agent that can make the knowledge sharing a pleasant experience. We actually felt very frustrated after seeing our first agent who spent the whole morning trying to bring us on track, with just too much information. But the second day when we met Andy it was a totally different experience. We just spent 20-30min in his office, mostly understanding our requirement, our level of knowledge to real estate. Then we just headed out to guided tour of some houses we toured a few days ago, and he showed us what/how to look for in a house tour. Compared to the experience with the first agent a day ago, with similar length of time, we got similar amount of information, but the big difference is all these information have been particularly curated to the tour context, thus became structural and logical that it is really easy to take in, and we can have meaningful interact. Our learning curve keeps growing throughout the guided tours in the first few weeks, his humble altitude and ability to abstract information to the right level really made it a pleasant learning experience. The last but not the least, he always respond promptly(no matter early in the morning or late at night) and is very punctual thus really trustworthy. His network also helped a lot for inspections and remodeling/improving. To sum up, Andy truly became a good friend of ours and we feel privileged to have him as our agent, we will no doubt recommend him to all our friends. read more

Andy is an awesome agent - if there were 10 stars, I'd given him 12! As first time home buyers, entering into this crazy market can be quite nerve-racking. Andy made the process super easy for us - patiently explaining every single step and educating us on neighborhoods and giving us advice on what to look for in a house, and most importantly never pushing (because he knows that we first time home buyers can never make decisions and even if we do we change it the next day!). He is always professional and responsive - even if he has more than one client, he makes you feel like you are his only client and you are getting all of his attention. He also has a sense of humor and has a down-to-earth personality. He is like a friend who happens to be a great agent - how nice is that! Before we started working with Andy, I thought we would be searching for months before we can land a house (my co-workers have scared me with their "we-searched-for-10-months-with-over-200-bids" story). But with Andy's help - we are able to find a house we love and win the bid within a month. Looking back, the best decision I've made in the process is actually finding Andy on Yelp, so I've decided to contribute back and let more people know how wonderful he is. Good luck to all of you who are searching for a house! read more

I appreciate Andy for his professionalism and communication as an agent. I have worked with Andy on several transactions and have to say that he seems to care about his clients and has a realistic view on conditions and assessments on a given property. Thanks Andy for all your hard work! read more

Thanks to Andy, I am now a proud first time home owner! He is there to walk you through the whole home buying process from start to finish and is knowlegable about the field. He also respond quickly to your calls, e-mails and text messages. I would recommend him for all your real estate needs! read more

I have been working with Andy since early 2014, and it's almost a year now. Andy was always taking great care of me with searching an ideal home to purchase. Every time I was interested in a newly listed home, he would doing good job to explain the pros and cons about that home. That was super helpful to me ,as I'm a first time home buyer. With a few back and forth, finally, i was able to purchase a house which is exactly what i'm looking for. Not only was Andy doing an excellent job as a buyer agent, he even sacrifice his personal time to help me make the home as well. He pointed out various critical defects about the home, which i'll be for sure missing, at the initial orientation. After the purchasing close, he shared a lot of valuable advise with me to improve the interior and landscaping of that home. I would definitely recommend every one of my friends choose Andy as an agent dealing with house purchasing. read more

Thanks Andy for helping us to buy our first home. Andy always responds questions quickly and nicely, really recommend.

Andy is great! Clear communication and stay on top of things. He represented us as buyer. Even after closing, he remains helpful in any questions we have. Thanks Andy! read more

I haven't written a Yelp review for years. Yet, after moving to California from the East Coast recently, we'd had many needs and challenges, and we'd had great as well as very bad experiences dealing with individuals like the real estate agents, contractors and so forth... Among them, Andy Chan has worked as our agent with truly exceptional service! He always come on time and prepared, and when requested, provided the most updated, accurate and to-the-point info (comps, school districts, flood zone reports...) about a property very prompty - almost always in a few hours. This is very important in Silicon Valley's crazy housing market and he made the (otherwise notorious) house-hunting easy and kind of pleasant for us. Though he'd share his thoughts and opinions (which are sound and professional), he never pushed or pressed us to act. He is very resourceful. He has worked with others mortagage lenders, contractors. There are a few incidents that shows Andy is totally dedicated to his service and has his clients' interests at heart. First, without our request, or even awareness of it, he somehow convinced the seller to buy a home warranty for us (which proved to be a great value as we did file a couple of claims on the heating air ducts and a diswasher after we moved into the house). After the house was closed, and more than one time, he showed up quickly when we told him about some concerns with the house such as a suspicious leak on the ceiling. And he would try to come up with some suggestions, or to solve the problems by calling the sellers' agent, consulting some contractors and so forth. And he did help solve our problems! Over the years, we've used four real estate agents, on both the buyer and seller's side. And Andy stands out in every single aspect and he goes beyond and above to make our purchase hassle-free. I would highly recommend Andy to everyone! read more

Andy helped us sell our house and from the get-go, he was nothing but professional in all aspects. He always accommodated our busy schedule and even met with us a few times on a Sunday afternoon/night - might I add that he was always prompt to respond to questions and suggestions. He helped us outline the entire transaction from start to finish and really helped us understand the process. He truly is a professional and provided the utmost service one can ask for in such an important transaction. We were very fortunate to have Andy represent us. We strongly recommend Andy and without a doubt, you will too once you work with him. Thanks for everything Andy!!! read more

Andy is an amazing and warm-hearted agent! We enjoyed working with him. We had worked with our previous agent for nearly a year before we met Andy at an open house. He helped us find our dream house in only two months! He is very good at reading our minds and is a very thoughtful and thorough person. read more

Andy was a great help to my husband and I as we searched for a home. He sent potential listings to us by email, and was prompt about scheduling visits to the property and filing our offers on used homes in the East Bay. He is available via email, phone, and text message which we found very convenient. When we decided to move out of the East Bay and move inland where you'll get more space for you money on brand new homes. He came with us to check out homes in Elk Grove, Roseville, Sacramento and Davis areas. We are now living in our new house and are thankful that we could contact him for any and all our questions during the home search and buying process. We are very happy with his service to us as an agent, and recommend that you give him a call! read more

We initially met Andy at an open house. Our first impression of him was that he is such an enthusiastic and friendly person. We asked Andy to be our buying agent because we were new to the area and he is an expert of the area. After we talked with Andy, he understood our needs and started working with us right away. He gave us a tour of the area that we are interested in but totally unfamiliar and showed us several homes in the following weeks. Once he gets a good grasp of our "taste", he keeps sending us listings that tailored toward our needs, interests, and our budget. Andy knows the area very well and showed us a long list of homes until we picked the one we liked. He put us at ease and provided us honest and valuable input throughout the whole process. We have never felt pressured while working with him. Andy is extremely responsive to our questions and requests and works hard to negotiate on our behalf. You would feel like you are the only person he is working with to help find a home, when clearly, that's not the case. His willingness to go that extra mile to make us happy was exemplary. He referred us the resources we needed for home inspection, financing our loan, and home repair/remodeling needs as well as arranging the escrow window that fit our busy schedule. Besides that, he follows up after the service. He is just awesome! If you have Andy for your home purchasing in the area that he is specialized, you will not be disappointed. He provides a level of service and professionalism that is unparalleled. read more

As a first time home buyer, I was very pleased to purchase through Andy. He is very knowledgeable agent; he will answer any questions and help you through the whole house buying process. i would definitely recommend him to my other friends and relatives. read more

Andy helps my family to look around the house for more than a year and we finally got our house on August this year. During this time he is patient and never urge us to make a decision; plus, he loves to share his experience and provide many excellent advices since I am a first time home buyer. He is more like a friend than an agent. Strongly recommend Andy to people who is looking for a great agent. read more

We are first home buyers and we felt lucky to have Andy as our buyer agent. He clearly stands on our buyer's position and was very active and patient to help clear the obstacles during our whole buying process, including house searching, offering and negotiation, mortgage process and escrow closing phase. He is not the first buyer agent that we have worked with, but he is the one that we felt more like a friend and very easy and helpful to work with. He will help even the deal is closed. We strongly recommend him! read more

it was pleasure working with Andy Chan , Remax realtor, service was excellent , very prompt and on top of his work always , I highly recommend Andy as a Realtor , nice to see good agent in Tri city read more

Andy is the best Realtor you can get in the market today! He's up-to-date and dynamically involved with the area, so you get very authentic first-hand information and stats. He has flexible hours and is very accomodative, understands your needs and is always willing to go that extra mile for your satisfaction. Just talk or give him a call and you will know what i mean. Thanks Andy for this awesome home-buying experience. read more

Andy was very helpful during and after the home purchase process. During the process, he follow-up closely and respond our request quickly. Also, he is a very honest agent! He would tell you the truth rather than pushing you to make a bad purchase. We got the home we like after shopping for several months, and thanks Andy for all his hard work! read more

From house searching and all the way through the completion of paperwork, Andy was a great help. He was very professional and patient as we wanted to check out many different places. He also provided great advice as to the pros and cons of purchasing a home in certain neighborhoods in Fremont. The final place which we decided to purchase was also Andy's suggestion. I have been living there for a few years already with no problems. If anyone ever needs a great trustworthy agent, then look no more! =) read more

Andy is the man. He helped us find our first home. We didn't know much about the home buying process, but he put us at ease and helped us every step of the way. He is always available and quick to respond to text, emails, and phone calls. Because of Andy, we found a great home at a great price. We got very lucky with him and have already recommended him to others. read more

Bought a house 2 months ago, Andy was my only agent, he has great knowledge of the market and very helpful through the whole process. Also he's very hard-woking, I can get contact with him any time, I would recommend him to anyone who is looking for house buying&selling. read more

Andy represented our interest 200% while we recently bought our home in Fremont. We think he has great people qualities. Very friendly and always helpful. He is THE AGENT every buyer/seller in Hi-TECH Engineering profession would love to work with because he would let YOU drive and enjoy the home buying experience and will continuously guide or steer you in friendly manner. He made us comfortable enough to discuss with him any issue or concern we might have. Impeccable customer service and true professional. For us, his most important quality is that he is a GOOD HUMAN BEING. We now have a good home and a good friend. Thank You Andy! read more