I have been using her for over five years and am extremely pleased. Yearly I am updated as to new…read moreplans and new laws to maintain the correct insurance for my needs. Once I was recommended a plan not in there portfolio but was the best for me. The expertise she has is amazing and takes the time to explain what is available after listening to ones needs very carefully. I am extremely pleased and highly recommend Phoebe.

From the owner: Senior Health, Medicare Supplements, Final Expense, Part D, Long Term Care, Benefits and Travel…read moreinsurances for individuals and small groups.

I wanted to delegate my insurance renewal and shopping process to an independent agency that knew…read morethis world best. When I bought my house a 3 years ago, I engaged with StreetSmart. However, the past 2 years, come renewal, I wouldn't hear from them at all. Policy documents would show up randomly in my mailbox without notification from StreetSmart. This year, after I got policy renewal documents for both auto and home, one of their managers reached out to "chat with me" about my renewal "ahead of time", showing they had no idea that my policies renewed. I shared feedback with them last year that I felt it was unacceptable to be making commission on my policies every year without offering any service, like shopping rates with me every year or even reaching out to ensure my policy met my future needs since life can change quickly. They did not take this feedback, clearly. I tried to setup time to talk to my account manager to discuss renewal three times. Every meeting, no one would call and when I reached out over email, was told it was rescheduled/cancelled, despite using the scheduling link she told me to use... Still feeling this is unacceptable, so I chose to stop partnering with them and shop around to a new agent who has better customer service.

Robin, Carlo and the team are so wonderful! always on top of my claims and anything we need, so…read morethankful to have found them! They also have gotten my car and home owners insurance the cheapest I've ever seen. You won't be disappointed !