I contacted them to inquire about dog sitting/training services and unfortunately never heard back…read more(I texted and emailed). While I understand the holidays can be a busy time, the lack of acknowledgment or any communication felt unprofessional. When it comes to entrusting someone with your pet, responsiveness really matters.

I highly recommend Jacob and his Dog Pack. If you are looking for your dog to have a great time…read moreout in nature and with a pack of very friendly dogs to socialize, learn and play with, this is the pack for you. I was so happy to learn it wasnt just a simple neighborhood dog walk, but rather a full on adventure on a mountain trail. The best part for the human is the amazing pictures and videos we get everyday as well as the dog coming home exhausted and fulfilled. The best part for the dog is getting to spend so much time out doors and with other extremely friendly dogs. Its a dogs perfect day. My dog was always so happy to see Jacob, getting excited and wanting to greet him, which is very very important to me to know that he is treated great at all times.

We met Shane when Bodhi was about 5 months old and he changed our lives. I cannot imagine not…read morehaving Pups & Punkz so close to home, and Bodhi practically shrieks in the car when we round the corner to Shane's house. Knowing I can drop him off to play with his friends all day is the best - he gets great exercise, wonderful care, and would literally live with Shane if I let him stay there. ;) Shane took the photo of Bodhi "smiling", which is how he looks all the time at Pups & Punkz. It's his favorite place on EARTH. When I pick him up in the afternoon he falls asleep in the car before we're even out of the driveway, and sleeps hard that night from all the fun he's had all day. If you have a pet in need of daycare, I recommend Pups & Punkz wholeheartedly!

I'm always looking for amazing dog sitters and dog walkers in my neighborhood to add to my roster…read moreso I went on yelp and came across Pups and Punkz. I saw that they were a new business so I decided to give them a try. I called to ask some questions and Shane was very responsive and patient in answering all my questions. I hired him to take my dog for a walk and after that my pup is now a regular with Pups And Punkz. She is part of the Punkz pack and she loves it. Shane is dependable, honest , and kind and he genuinely loves animals and helping out. I couldn't be more pleased with his service .

Meagan and Chris are racist, tried several times to communicate about my dog and every time they…read moreignored my calls and concerns. I have a friend who had a similar problem

We completed our first lesson with Pasadena Paws and we have already seen tremendous gains (puppy…read moreand humans included). Chris took his time to ensure that all family members felt comfortable and confident with each aspect of the lesson. He made the lesson approachable and we appreciate his expert education. We're already looking forward to our next lesson, and hope to take advantage of more Pasadena Paws services in the future. We're lucky to have this business in our neighborhood!

First I didn't hear back from them and they said that my request never went through. Okay fine, I…read morecan forgive for the technology glitch. Then I resubmitted saying I live in El Monte. The person responded saying they were willing to help and wanted more information. But when I gave them my exact address, they said that they had recently lost their far east walker and they cannot help me. At this point, it had been over a week since sending my first request and I needed a dog walker like the next day...I quickly had to search another company and it was a pain in the butt.... From looking at these reviews, I can see that they pick and choose when they want to respond.

Since my first email over a year ago, Shannon has been wonderful in providing a multitude of…read moreservices for our ever-growing family of dogs (and cats). Since Pasadena can be pretty hot in the summers, we had Shannon coming to our house every weekday around 12:30pm to play with our new pug puppy Dexter and put him in his crate in the nice air conditioned house. We got photos of him almost every day with what could only be described as an ear to ear smile (see photo). As summer came and went we decided that Dexter would be fine in the backyard all day. She totally understood and told us if we ever needed anything to shoot her a text. We do have one off requests for her to come over and check on the dog, usually without very much notice and she is happy to help us out. She has even stopped by to check on my uber-independant cats while we have been away. We have sent Dexter to stay with her and her pooch over the weekend a couple times and he comes back so tired from playing and we know he had a good time. Samantha has watched Dexter a few times too and he is a happy camper when he comes home and is the best cuddle pug ever because his is all tuckered out form having a blast. We recently went on a trip to Seattle and had Andrew stay at our house for a few days while we were gone. He is awesome! We got daily photos, and texts giving us a summary of the day's events with each dog and cat. I cannot recommend them enough, they have been such a huge help in raising Dexter to be an upstanding little pughead and I don't know if i could have done it without them.

I found my favorite pet service and I bet, after you using Snout services you will feel the same…read moreway.... So finding the right pet services can be hard... making sure your fur-baby is safe and well taken care of while you are away can be stressful... But let me tell you about Snout and why I highly recommend them.... Trustworthy, professional and friendly pet service?!... Wendy makes sure your fur baby is well taken care of and makes your needs and your pets a priority... Wendy made me feel comfortable during our meet and greet and I felt that my pet was going to be just fine... and he was... you know why??!! I got updates and pictures... that was cool and felt comfortable... So i went on vacation and snout was with my pet around the clock!!... YES my pet was taken care for 24 hours in my own home.... (ask about this service).... When i have to work late, the dog walkers walk my pets and made sure they were fine... I can't thank Wendy and her team enough on how my pets are taking care for.... Snout was recommended to me, and now I Highly recommend Snout to anyone who cares about their pets.... like I do..

From start to finish, Snout is a fantastic company to work with. They connected us with Edith, an…read moreexcellent trainer and dog walker for our high energy lab/whippet mix, Enzo. Just in time for our new baby to enter the scene, when Enzo needs the most structure. He's already way more chill and showing improvement each week. Thank you!

Brings dogs into dog park leaves them unattended for up to 5 minutes at a time to bring in more…read moredogs from car. On Thursday February 27th 10am I witnessed one of her dogs get attacked, she was not present and I had to break up the fight. She brought a small tan French bulldog with a birthmark on its hind leg that was pinned to the ground and attacked by a medium sized boxer. The dog she was responsible for could have been seriously injured by the time she returned. I would think twice about sending your dog here.

Had my daughter's wedding in Pasadena and needed to board my nine month old puppy for a couple…read moredays. After extensive research, I decided on The Pawhouse Estate. Erika, the owner, is very responsive, knowledgeable and open. We initially met her at a dog park so that our puppy could meet her, her pack and some of the dogs in her daycare. We had never taken our puppy to a dog park and were quite nervous, but she gave us tips and feedback that were helpful. After 30 minutes, we felt confident that he would be well cared for and in the right environment for a high energy puppy like ours to get the mental and physical stimulation he needs. During his stay, I shared with Erika that I was having separation anxiety, and she kindly shared various videos, provided updates and assured me that he was doing well. When we picked him up, he turned back to look at Erika with such appreciation and care that we knew he'd had a blast and felt safe with her. If you are looking for a caring, happy and fun-filled place to leave your beloved pet, The Pawhouse Estate is the perfect location. Their prices are comparable and affordable, and their service is excellent! Highly recommend!

After adopting a new dog, to my great dismay, one of my existing dogs turned Cujo on me and would…read moretry to attack the new guy. I was at my wit's end and messaged Reid as well as a couple of other dog trainers on yelp. Reid got back to me in less than 20 minutes and this was a Sat night after 7pm. When I asked his availability he said he was free Mon, Tues and Wed. As I was desperate, I asked if there was any chance he could come over that same night. He very kindly took pity on me and came over within 40 min. Reid is very knowledgeable. The most valuable part of my experience with him was realizing how severely anxious my existing dog was. I always knew he was fearful but did not understand the extent of his anxiety. Meeting Reid and getting his assessment has motivated me to focus on improving my dog's well-being. Reid also followed up with me a few days later.

We have been with Reid for 3 years - I trust him with my dog Lemon whole heartedly. More…read moreimportantly, Lemon LOVES staying at Reids! When she realizes that we are driving towards Reids she gets super excited! She runs up to him and jumps with joy! When we first moved to LA, I was struggled to find a place where I felt Lemon was safe and cared for. I luckily found Reid and have been extremely happy! I actually can relax on my vacation know that Lemon is having the best time ever and if anything happened to her she would be taken care of. There is an interview process for the dogs, which I love, because I know that Reid knows what to look for, so I know that Lemon is not only safe with the other dogs but is also having fun. In addition, she learned a few good habits! If I could give more stars I would. Highly highly recommend!! We have done boarding and have done the hikes!

I found Dave through his wonderful Yelp reviews so I realize that my opinion is certainly in the…read moreminority. However, I still think you should know of my personal experience. After adopting a 2 year old min pin mix from the humane society, I emailed Dave to set up a training session. I explained that she was already pretty good with walking on the leash, etc. but we wanted to definitely focus on some separation anxiety issues and just general command following. He showed up on time (a big plus in my book!) but did not acknowledge our dog at all when he came in. He said "she'll have to warm up to me." A little background - we'd had our pup for two weeks and she'd never barked. She just cuddled everyone who came over. The humane society had said they too had never heard her bark so we weren't even sure that she'd hadn't been de-barked previously. Well, Dave came upstairs, without acknowledging her, and with his big booming voice talking a mile a minute and the second he reached the top of the stairs, she barked. We should have listened to her. Dave immediately launched into telling us about training and giving us seemingly random information about how to train her to do this or that. He did not ask us about her background. He did not ask us what we wanted to accomplish, he just ran full steam ahead. It was a whirlwind but my Husband and I tried to keep up. He got out treats and commanded our dog to sit, which he did get her to do, but he did not tell us why or how he was getting her to react. Next, he said we should all go on a walk. He proceeded to ignore how she was walking on the leash and spent the whole 20 minute walk telling us stories about how he tamed giant aggressive dogs. Impressive, but that's not what we have nor what we were paying for. On the walk, he told us that we needed to get down to her eye level to show her our hand signals because she couldn't see if we did them high up. Okay, fair enough. However, back at home, he was getting her to sit some more and he said "you have to stand and give the hand signals, you're not always going to bend down for her." Literally contradicting what he had just told us on the walk. He never let us practice giving her commands so he could correct what we were doing wrong and he never seemed to take any interest in listening to us about our concerns. He also kept referring to her as a "he" and while we corrected him at least four times, he kept calling her a boy. I give him two stars and not one because my Husband and I do think he knows what he's talking about. However, he's probably much better with bigger, more aggressive dogs. When he left, my Husband and I looked at each other, exhausted from the high-energy that Dave puts out (he's loud and boisterous and constantly expelling anecdotes) and said "never again" at the same time. Dave wasn't for us and my suggestion would be to pay attention to your dog and your gut like we have. In the end, she knows all kinds of tricks now and is a great learner, but she needed a different approach.

Let me start by stating I do think he knows how to get a dog to behave, but he's not the right…read moretrainer for my dog nor I. I am amazed at his work and respect him. However, I wished I knew the details on his work. Pros: ~Has shown results. My dog did, amazingly, behaved nicely and David was able to correct him if he wasn't. Wish there was more of that. ~He does let you practice with your dog and corrects you so you can do it when he's not around. ~Each session is at least 2 hours, he doesn't rush his work and take his time with the lesson. ~Uses his own well behaved dogs to train people's dogs. ~Has the energy to keep up with even the most hyper of dogs. ~Isn't afraid to get bit. ~My dog loves him (but that's probably not a big perk, my dog loves everyone, I have yet to see him NOT love someone instantly). Cons (with explanations): ~He uses prong collars. I understand my dog may bite him and thus the prong collar may curb his behavior. However, I am not comfortable with having to pinch my dog into behaving. David did say it doesn't hurt - he's placed it on his own leg and pulled as hard and he can and it doesn't hurt him. I did this at home to my own leg and it actually hurts me. I wouldn't want to think about how it hurts my dog. He's very adamant on the collar and I ended up having to purchase my own. Good thing my dog loves everyone cos he still loves me and David, even when he has to wear that darn collar. ~Talks a lot. Which is both good and bad. The explanations helped at first but he became very repetitive about them. He is also very passionate about some things and will rant on and on about them. He complained about how animal shelters give out dogs with behavioral issues because they don't care. I had to bite my tongue to not point out the animal shelter's purpose is population control and rehoming dogs, not perfecting dogs to adopt out. Seems to like bragging about his worst clients and seems proud of his bite scars. ~Communication skills leaves something to desire. Granted he has a older phone model but after a few weeks break (we had other things planned), he forgot who I was/my dog was when I texted him to confirm the next class. Maybe at least save your client's number and a brief description of their needs rather than having to ask 'who is this?'? ~Pricing varied. He quoted me a cheaper price for the next visits but since we skipped a few weeks, he must have forgotten and charged me the same price as the first time. But considering each lesson was more than 2 hours long, his hourly rates are still really cheap, I'm just a little annoyed he didn't keep his word. ~No follow ups? He didn't discuss a next session and just left me in the middle of a lesson to practice on my own at home. I don't know why I decided to do a second session (probably cos I didn't want to find another trainer and pay all over again) but at least his lack of interest in ensuring my dog actually learnt something made me not go with a third session. I felt weird about posting a less than 5 star review since every other review is a glowing 5 star but seeing someone else review him less than stellar made me realize I'm not the only one out there. I agree, maybe he's not the right trainer for smaller/medium sized breeds. I'm surprised none of the other reviews mention this - the prong collars, the rants, the repetitive anecdotes. I wished I have saved my money and gone with a different trainer with different methods because he wasn't the right trainer for me. (My dog has no say in this since he loves all his trainers and even his vet.)