Lovely furniture and furnishings for a Benzie cottage. If I could, I'd go crazy in that store…read more Prices are outrageously high however.

In October 2025, I paid Betsie Bay Furniture $13,000 upfront for custom furniture. Nearly five…read moremonths later, the furniture had still not been delivered. After extensive attempts to resolve the matter directly with the store, I filed a credit card dispute for merchandise not received, and the dispute was resolved in my favor. After reading other reviews on BBB and Houzz, my experience does not appear to be isolated. Multiple delivery dates were discussed and/or confirmed throughout February 2026, but each date passed without delivery. Communication was inconsistent, and many calls, texts, and requests for updates either went unanswered or were met with explanations as to why delivery could not occur as promised. At one point the store acknowledged the delays, apologized, and offered a 20% discount, but the furniture was still not delivered and the discount was never credited. Delays can happen with custom furniture, but customers deserve honest communication, realistic expectations, and follow-through after paying substantial amounts upfront. I encourage potential customers to carefully review all available customer feedback before making a purchase.

The succulent greenhouse is OUT of this world. I couldn't believe my eyes when I walked it.read more

They have excellent customer service the most beautiful flowers. You can find the most unusual…read moretypes of flowers you can't go wrong.

I have found several fun clothing pieces and some great art accessories in this darling shop. The…read moreservice is very good!

In the window was a gorgeous dress that stopped my group. I went in, grabbed it, and asked if I…read morecould step into a fitting room to try it on. The woman frowns at me and says, "only if you aren't trying it on for fun." I was a bit taken aback but tried the dress on anyways. It was gorgeous, but the saleswoman was so rude that I decided to buy it online. Certainly won't be going back here since clearly you are only treated well if you look older and wealthy. I've worked many a retail job and am absolutely shocked.

Rob was awesome in helping us pick the right Luxury vinyl flooring…read more He is very knowledgeable and super helpful Highly recommend Rob and the quality of service at great prices

Working on my flooring project could not have been easier. All phases were VERY timely. Fast…read morefriendly service by store personnel and the installation contractor. The install team was very impressive. I was never left with a why, when, or how questions. Pricing was very fair.

Golden Fowler has earned its 5-star rating with me! This is the only place we go for home…read morefurnishings. 5-stars for service, 5-stars for quality and most importantly 5-stars for working with my space to meet my needs. Mike is the best!

Great family run business with large selection of furniture. Found the bed frame we were looking…read morefor and able to have it delivered quickly.

Mary's is a wonderful shop very well located on Route 115 in Frankfort. Painters and homeowners…read morewant to do business w her because she runs her shop well and is a first class human. I have bought Benjamin Moore paint from her for 25 years, most recently this week, with only the best quality product and service. You might call ahead if you have a specific brand you are looking for, other than Benjamin Moore which I am sure she carries.