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    Shelter 336

    3.4 (5 reviews)
    Closed 10:00 am - 5:00 pm
    Updated a few days ago

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    2 years ago

    I have found several fun clothing pieces and some great art accessories in this darling shop. The service is very good!

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    3 years ago

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    4 years ago

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    Betsie Bay Furniture

    Betsie Bay Furniture

    2.5(4 reviews)
    0.1 mi
    $$$$

    My wife and I ordered a significant amount of furniture and furnishings in March 2024. After more…read morethan a year, we cancelled the last two pieces we were expecting. We we continually given wrong information about when items were going to be delivered with different excuses each time. While we are pleased with the furniture we received, the process was awful. It was the worst customer service I have ever experienced and a year later, we still don't have the items we wanted.

    When you walk in the store you are very impressed with the quality of the furniture and designs…read more The problem is the customer service after you have made a purchase. I purchased a couch, two swivel chairs and a large leather ottoman. The issue came when the chair and ottoman were delivered and none of the legs matched between the couch, ottoman and both chairs. Granted the couch and one chair were floor samples and were sitting in the store when I decided to order another matching chair and the ottoman. So there should not have been any question of what I wanted for legs, they should match. The delivery person/warehouse manager told us don't worry this is an easy fix. Well it was 2 months before they even ordered replacements because they were trying to find out internally who made the mistake. I kept getting promised the parts were coming in a week and then 2 months would go by and no communication. I compromised and said if the two chairs match and then the couch and ottoman match that would work. It has been 9 months and I am still waiting for a replacement for my swivel chair base. Oh and the ottoman was supposed to have studs around the bottom and it did not come with the studs. No apology, no explanation, and no compensation.

    Shelter 336 - accessories - Updated June 2026

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