I was recently on vacation and my hearing aid stopped charging 2 days into my two week trip! I…read morecalled the office in a panic and the man there was able to take a look, and luckily it was just the chargers cord that was not working properly. Easy fix and he could have just let me leave after that, but he took the time while I was there to give my hearing aids a complimentary cleaning. I thought that was nice. Clean and modern office.

was from out of state and was so unhappy with my local beltone provider. i made an appointment in…read morejacksonville, nc where i was visiting. i was greated by clyde who was so personable. and then i saw jeremy. he did a thorough investigation as to what my complaints were and what i needed done. he accomplished it in a very short time. he was nice and my hearing aids are working better than ever for my hearing. i am so happy. will be moving there and this will be my beltone store. highly recommend.

Very qualified, personable, and willing to listen. They truly care about your happiness with…read moreproduct. Always willing to listen and offer resolutions.

Joe is the best Audiologist I have used. I am a senior have…read morehad hearing loss for many years. just so frustrating, and has so many negative effects on your life. I have been to several Audiologists in Raleigh. Could never find the right one, I was lucky to find Joe. Finally, I think these hearing aids are going to work. I have a substantial amount of hearing loss, and it has been so hard to deal with...with each audiologist , results were not even 'just okay". Still struggling to hear what people were sayin, was horrible during Covid with the masks! Joe take time with you and he just keeps on and on until he thinks that he has it right... and it has been nice because you know that he really cares. "How does this sound, Nancy? or how bout this?" ..,.he keeps on and on testing, very patiently, until it is right. He knows what he is doing and you can sense it from the beginning. I spent a lot of money on hearing aids, was close to giving up. he has been doing this for a long time..and that experience tells the story! He is definitely seasoned in his work. This has been a great experience and I would recommend him, he knows what he is doing, finally!

From the owner: Hearing testing, hearing aids, hearing aid repair. assistive listing devicesread more

They test your hearing very thoroughly. Very honest and not selling unnecessarily. I recommend them…read morehighly.

EXCEL AUDIOLOGY is the best! Dr. Rick man is very knowledgeable and I was very pleased with my…read moreexam. My hearing aids are great. Thanks!

During 2020 I experienced hearing loss after a cold. Referred here by my PCP and had an audiology…read moreexam. The Dr was unable to interpret my results and left the room puzzled several times before returning, and telling me I had Otosclerosis. Dr said only one Dr on staff can treat patients with this and referred me to them for followup. On my way out the receptionist asked when I was expecting. I was not pregnant, already had children. 5 years later I have never pursued followup care for my permanent, degenerative hearing loss and autoimmune disease diagnosis they gave due to trauma from this experience.

I was scheduled for an EGD the next day so I called the office to find out if I needed to fast or…read moreany prep. The person who answered the phone told me I was scheduled to talk to the doctor as a new patient. I explained it was referal for preop testing. She said "they did not know what the doctor was going to do" and it was probably for consultation but she did not know. I was trying to find out my prep if I were to have a EGD so I asked to talk to a nurse. The receptionist refused and insisted I was only talking to the doctor. when I tried to explain I was called to book the actual EGD, she hung up on me! wow! I called back and canceled my apt. The same woman answered and was so snotty she didn't even ask my name and was enthusiastic to cancel my apt! will not be Going there. Good thing I called ahead

Took my child here and they were very patient with us! Was running behind and was late to the…read moreoriginal time and they still saw us. My baby received a shot and they were very gentle with the him. Our np answered all our questions and was very knowledgeable! Didn't rush us out of the office or anything like that! The staff was very welcoming and friendly. Loved the waiting room, it was beautifully decorated! I forgot to take photos. I loved the Christian decor they had as well! It was very cool.

The lady with blonde hair up front was extremely rude the three times I have been here. My…read moreappointment at 10 yet at 11:45 still here they keep saying they are busy and behind. Yet when I was three minutes late last time I had to reschedule. They have done nothing about the lady upfront who treats patients awful and there was a gentleman she was extremely awful to like racism is not a problem for them they allow her to keep doing it. When I asked if there was anyone to talk to they said an office manager but after 40 minutes and no one.