Went back with my mother and grandmother since they did such a good job-- the staff is all…read morepersonable and relatable, with enviable skin. They're incredibly knowledgeable, and I never feel like I'm being sold to any one thing or another. They often have little freebies in the store from what I can tell-- whether it be a 15 minute complimentary facial or a scratch off to win a product or even a facial! I'll be back to try mine, or when my shampoo runs out...

I love shopping at Credo when I go into Boston. The store is full of natural sunlight, a great…read moreselection of only clean beauty products, and nice salespeople who are enthusiastic about the products and concept. I'm one of those nerds who made a list of stuff i wanted to check out from their website to bring into the store. The ladies who helped me quick to help when I couldn't find something, and patiently explained to me everything from ph-balanced color-changing blush to jade facial rollers. The store is well-stocked. So many temptations! I applaud Credo for its commitment to wellness and to the environment. I like that my dollars are supporting this. Credo often runs promotions with qualifying purchases that are amazing. I qualified for the current promotion, which is a very generous bag of free products in a nice, reusable drawstring bag. FYI: Credo doesn't accept cash as payment.

I love the place very much! She is professional who will select the best Japanese products that…read morewill meet your skin's needs. I have fine lines and a dull skin, her products made my face healthier and younger. She also gave gifts, she is very sweet. I used kiehls, shiseido, but these products are just amazing: habo brightening serum and supreme cream

This used to be my go to place for Japanese and Korean cosmetics and I loved how Felicia took care…read moreof me. She always gave me some great samples and advice. I went to Japan for a semester, and while I could have bought the same products in Tokyo for cheaper than what she sells, I decided to wait until I come back to Boston to support her business. I really needed some new BB cream and when I asked her for one she brought out the same product, but half the size with the same original price. Why should I pay full price when I'm getting half the original size? I asked her if there was a mistake since I know the product I had been buying for a year and a half was bigger and a different color (still the same brand and everything). She said, "No, honey it's always this one." I was really shocked she could have lied to my face when I've been such a loyal customer. I'm really hoping she is just being forgetful or honestly thought that was the same sized product, but I don't know how that would be possible either. It really didn't sit well with me so I would suggest that if you go here, be sensible about your purchases. BB cream is not as hard to come by anymore with brands like Smashbox carrying them now.

Great customer service. Very knowledgeable about what I needed, recommended me great colors, and…read morenot once did she try to upsell me on an item! Prices are AMAZING. Check this store first before buying online or other commercial beauty stores.

I came in a hour before closing, and was the only one in the store. They were super nice and helped…read moreme looked for everything I needed. The prices and selection were really good too. Happy with my mini haul.

Wrote my last review in 2015, its 2021 now and Im still going here because they are amazing. Adding…read morean update because they deserve all the love! I've since been seeing Justin for blowouts as well - do yourself a favor and book with him too :)

I came here based on reviews that I read off of Yelp. I specifically came here for eyelash…read moreextensions. I have had them before, but at a spa/salon in Swampscott (had a Groupon!), and they lashes would fall out in clumps and just looked a mess. My first impressions of the store was - WOW, it is TINY! I wonder where my extensions will take place! It happened to be in a nook of the room behind the cashier's desk, but the adjustable spa bed was pretty comfortable, and although it was a small space, I was still comfortable! At this point, my eyelashes were very short like they were cut off because of the damage done to them from the other spa's poor work. Amy asked me a few questions on how I would like my eyelashes - natural? Was this a one time thing for an event, etc? I wanted them to be natural looking, but long enough so that they were alluring. Amy did exactly that! She spent 2 hours gluing eyelashes on each of my short broken eyelashes. Amy = eyelash saver. And the receptionist/saleswoman/cashier at the front was also SUPER friendly. Since it was at 11am on a Saturday, it was really just the 3 of us in the store, but it felt like the 2 hours was only 20 minutes because we were all cracking jokes, laughing and just shooting the breeze. They were easy going, funny and very friendly. 3 weeks later, I went back for my refill - the eyelashes held up really well, and the refill only took 30-40 minutes and the place has SO MUCH good stuff (skincare, hand lotion, make up, etc). Amy really knows her stuff as she's been in the makeup/skincare/cosmetic industry for decades, although she looks so young!!!!!! Anyway, enough of this. If you want good service, good quality work, and someone who knows her stuff in terms of makeup/skincare/cosmetics, The Beauty Mark is the place to go. No questions about it.

Pros: Kind employees, fashionable interior, everyone tries to go the extra mile. Owner has a very…read morecute dog. I have nothing bad to say about the ladies who work here, I know they're hustling and trying their best. But if you're not trained properly even if you work your ass off you could still not achieve the outcome you're going for. Please don't hold anything against the employees who work here. Cons: Highly defensive and gaslighting owner. Cares only about the reputation of her business, but doesn't have the genuine care it takes to retain loyal customers. Very fake "friendly," like aggressively friendly to the point where you're not allowed to have your own feelings or opinions. Will cut you off and claim you're the one interrupting, will assume any pushback is an attack, will think the worst of you when you're trying your best to be courteous to everyone else. Also: your brows will be bleached off such that you don't have any brows anymore lmao. Bro I'm so embarrassed, fortunately I wear glasses so the top frame of my glasses can hide my (lack of) brows And yes, my hair was messed up this time again, too. I look like a clown up-close right now, but it can wait a little while for me to find another salon to fix the mess. If you want the full story see my photos. And please, read the other one- or two- star reviews... they show a pattern. I should've done more research before getting my hopes up so much. I wanted so bad to find "my stylist" that I would be loyal to forever. It's just like dating I guess, gotta kiss a lot of frogs...

So the nail polish on my fingers peeled off like paper. Ive done my nails at home, with regular…read morenail polish and they have lasted up to two weeks. Thats longer than the 2 days it lasted. Tried to get more money out of me to use the gel instead of regular polish. I think its because they knew the regular polish is of very poor quality. Absolutely never coming back. I was given bad quality service for the price i paid.

Amazing employees , great service, feel like they are actually trying to help you figure out what's…read morebest for you . love this place

They have THEE worse customer service. I went to this store because it was the closest to my…read moredestination and the women follow you around like a criminal, then they tell you you can only try on 3 wigs. Then I was deciding if I wanted to buy a wig or make one by buying the sewing weave and they followed me there too. So I said I am going to wait for my sister and let her decide and then they followed me to the hair products as well. I left without buying anything because they swam to treat you like a criminal when you don't look over the age of 30. I am 23 years old and I will not be disrespected or treated like a child. Do better and hire new help.

Customer service is terrible, the employees and company do not seem to watch customers to come…read moreback! I won't come back again!

Strolling along Newbury street and we came across this store. We did not know what was being sold…read morehere but thought it was cute and had to stop in and see. It's a store with alot of Japanese products from food, to make up and creams and such. There are some hello kitty cute things as well. It seemed to be busy while we were in there. Staff were very nice. If you are ever in the area I would recommend coming by here.

Ended up here by accident and LOVED IT!! I will for sure come back! Inês cut my hair and did my…read morebrows! They turned out amazing!!! Andrea did my manicure and pedicure and it looks flawless!! This place is a gem! I totally recommend it!

The girl was quite friendly. I once did my eyebrows and it was quiet nice. So I tried doing my…read morenails there and she did good job. I probably will visit again.