I had done my research and had a general idea of what we wanted. We had already booked Beaches…read moreNegril and realized we couldn't afford the airfare. We needed to see a travel agent to help us through this mess. I was able to cancel my ressie at Beaches and got my deposit back. We ended up booking Riu Negril which was also all inclusive and included airfare. Laurie took the time to run through different pricing and scenarios for us and listened to our want list. We ended up with a great package that would have cost us way more if we would have booked it independently.

Laurie Poblocki provided us with 5 star service when booking our European cruise. Of note, when my…read moredaughter's separate trip to Peru was unexpectedly cancelled, with only about a week until the start of our cruise, I called Poblocki travel 10 minutes before closing for the night and got Lynette on the phone as Laurie was off. Lynette started working on it right away, staying late that night, and coming in early the next morning to work on the modification to add my daughter. The next day Laurie was back to work and she too jumped right on it. She and Lynette spent many hours in hold, making calls, and sending emails to add her to the cruise, our pre and post hotel nights in Barcelona, and worked on figuring out the transfers and other details that needed to be dealt with. Laurie and Lynette went above and beyond to satisfy us as their customers. It all worked out and my daughter will be able to join us! That's exciting for us. We highly recommend Poblocki travel and thank Laurie and Lynette for doing a great job and providing top of the line customer service. It's that type of customer service that brings people back!

I cannot say enough wonderful things about working with Hannah. We just returned from a family trip…read moreto Paradisus Playa del Carmen in Cancun, Mexico with our 3‑year‑old, and she made the whole process a breeze. I called her unsure of what I wanted, and she guided me every step of the way. This was my first time booking a trip with a travel agent, I was truly missing out!! When we forgot my son's carry‑on, she immediately sent us clear directions to a Walmart‑type store so we could grab clothes and diapers. And when we had an unexpected family emergency and needed to change my husband's return flight, she handled it with compassion and efficiency. I know I wasn't the easiest client with all my oopsies and questions, but Hannah never made me feel that way. She was upbeat, professional, and supportive from start to finish. I won't plan another vacation without her!

Hannah is an amazing travel agent/advisor. She is kind, patient, and very knowledgeable. She will…read morelisten to your wants and needs and suggest the right resort for you and your family and get you booked at great prices. She handles it all from resort booking to airport transfers to making sure you have car seats and cribs. I am very picky and detail oriented and indecisive and she handled all that beautifully. 10/10 could not recommend her any more!! She is a mom so she is also amazing to work with if you are traveling with littles. Trust me and use her!!

Mike takes care of EVERYTHING. We have used him for two cruises for my wife and two daughters and…read morehe has been amazing. His communication skills are top notch, he researches everything, and provides you with so much information so you can plan the right trip for you. We gave him our dates and desires and he nailed every aspect. He gave us options at all price points and took care of everything. All we had to do was show up and the rest was taken care of. I would never think of using anyone but Mike for all of our future travel. On top of that he is honest and gives us the pros and cons of our choices based on his experiences. Hands down the best travel agent we have ever worked with. Thanks Mike!

Awesome trip to Las Vegas to see the Admirals/Packers/Predators!!…read moreNo problems with flights/hotel and game shuttles - Thank you Mike for a great trip!!

Holly is a wonderful travel agent. She is very good at listening and tailoring a vacation to your…read moreneeds. She is very responsive, even when it is a dumb question! She made sure the accommodations were tailored for my mobility challenged mom. I highly recommend her!

They never got back to me. I called and emailed. They need to return calls or risk people going to…read morea different travel agency

Kari and her team led us through some very challenging COVID times…read more Booking and re-booking. In the end, we had a terrific time in Kauai. I've been fortunate to travel with Kari 6 times as a trip earner with L'BRI PURE n' NATURAL, domestically and internationally. Always top notch planning, service and execution. If you're planning a simple get away or a big gathering use Bon Voyage! You won't regret it. :-)

Loved using the Pocket Travel app while traveling! Kari and the gang at Bon Voyage Travel have…read moreplanned many trips for us and this last one did not disappoint! We had a wonderful time in Costa Rica without any problems. Our agent, Charity, provided us with the Pocket Travel app and we could communicate with her instantly if we needed anything. We almost missed a connecting flight (due to a delayed initial flight) and Charity kept us informed and up to date about our bags which ended up on a different flight. We needed to change a ground transport pickup time and by communicating through the app, she was able to get that done for us within minutes. The trip was so much better because of good planning, smooth travel, instant communication and no worries!! I highly recommend Bon Voyage for any travel needs! Yvonne & Brian - Waterford, WI

Seemingly out of spite, associate "Paige" charged me $25 dollars for a call when I called in…read morerequesting information about why I was previously charged $30 fee. Apparently if you simply MAKE A PHONE CALL to this company they charge you $25 fee. Unacceptable.

The installer for Travelport SmartPoint is the most godawful thing I have ever seen. The…read moreinstallation process is horrible. Whoever made it needs to be fired.