I've visited this med spa before and had my lips done without any complaints. I've asked questions…read moreabout other treatments in the past and have always been respectful, professional, and easy to work with. This review isn't coming from emotion just based on facts and experience here. I recently called to ask about the VI Peel Purify with Precision Plus and was quoted $220. I even mentioned that I'd had a bad experience at another med spa where I was given an off-brand peel, so I was being extra cautious. I clearly asked for that exact formula, repeated myself multiple times, and wrote down the quote immediately in my appointment notes. A week later, I followed up, only to ask what I needed to avoid before the peel. That's when I was randomly told the price was actually $310, and that I had misunderstood. I had not. My communication was direct and specific from the beginning. When I calmly expressed the experience was frustrating given the back & forth with them, and offered a very fair compromise, $60 off, I was told I was "too nervous" and that no discount would satisfy me. That was both false and patronizing. I never raised my voice, never demanded anything unreasonable, and still expressed interest in keeping the appointment. Instead, they chose to cancel and try to frame me as the problem. Unfortunately, this wasn't my first uncomfortable experience. During my previous visit, I casually asked the injector about smile lines. I said nothing else, but she pointed out jowls. something I hadn't mentioned at all. Her tone came off more critical than constructive, and it left me feeling picked apart instead of supported. I also downloaded their app, which clearly stated I had $50 off my next treatment. When I brought it up, I was told I couldn't use it. The pattern I experienced: A quoted price that suddenly changed, Gaslighting language to avoid responsibility, Undermining comments that felt personal not professional, Advertised rewards that weren't honored. It's clear this business isn't used to women advocating for themselves without backing down. We Clients deserve transparency, consistency, and respect, not vague pricing, shifting explanations, or dismissive attitudes when we speak up. Be careful if you plan to visit! Edit to respond to owner : and yes, as usual, you are not taking accountability, pretty pathetic for a business owner and dangerous too, it's like a toddler running a business. Do not respond to me again.

I'm a RN and I'm really impressed how great the injector is here. She's extremely knowledgeable and…read morethe staff is relatable and friendly.

Haven't had a Brazilian wax in very long time. Purchased a Groupon for services with The Skincare…read moreLady. Karen provided detailed instructions to remind and prepare me for my appointment down to arriving early to get parking which wasn't an issue. She was on time and provided a clean & inviting setting. I can honestly say that I'm happy with my service.

The time spent with Ms. Karen as always was wonderful. The time with her is not only therapeutic…read morebut she ads education and purpose as to what she is applying and why. Super professional. Always send a pre appointment notice, keeps to the appointment time and I feel like a million bucks after time spent with her. LOVE MY TIME WITH THE SKIN KARE LADY.

Love it here! I've gone for Botox, the detox wrap, and hydrafacial. Botox Brandi is amazing and by…read morefar the best cosmetic injector I've ever had. Everyone there is always friendly and knowledgeable. Every service I've had has been great and worth every penny. Highly recommend for your MedSpa needs!

The whole staff is so friendly. I love the results; I get Botox and lip injections. I have been…read moregoing here for about 2 years and would recommend this spa!

JoJo takes a personalized approach to skincare and treats your skin based on what it actually…read moreneeds. She is very knowledgeable and takes the time to explain her recommendations. After my facial, my skin felt smoother, fresher, and healthier. In fact, several people commented on how good my skin looked and asked what I had done, and my supervisor even told me I was glowing. I appreciate her honesty, professionalism, and genuine care for her clients. I highly recommend her and will definitely be coming back.

I would gladly recommend Jojo to anyone else who needs their pores cleansed. I'm very grateful that…read moreshe took on my request on a Sunday, when most skin therapists are out, and gave me advice on my current skincare routine. Would love to come again!

Such a great experience!!! Maria responded quickly, got my appointment in quickly but took her time…read morewith my facial and it was amazing! My skin feels great. She definitely made me feel comfortable and so relaxed. I would definitely recommend her and will be back.

Simply the best facials I have ever had. Maria is a consummate professional, helping me to have the…read morebest skin possible. I book 90 minute appointments and always let her take a look at my skin to recommend exactly what we should do. I highly recommend doing 90 minutes, it will be worth every penny! She has a gentle touch and a serene atmosphere. I am so glad to have found her!

Cyndi is Amazing!! My husband up and decided he wanted a back wax before our Punta Cana trip so I…read morefound a place close to the house. I'm so happy I found Cyndi! She was a doll taking us on a last minute request on the weekend!! I found myself a new waxer. I went with my husband to video this experience but the man never even flinched or made a peep. So that was my only disappointment. He even asked me about going for face treatment next. If you are looking for a good esthetician/waxer look no further. You will be glad you met Cyndi. She's not only great at what she does she's a great person and so fun to talk with. I now feel comfortable going in for the more sensitive parts and trying a microdermabrasion/facial. Thank you Cyndi!!! You got 2 new clients

Cyndi is definitely an expert in her profession. I was instantly made comfortable with her…read morepersonability and patience. It was my first time getting waxed and she coached me through it and never made me feel rushed. She is truly a gem!

I cannot remember the person's name who waxed my daughter and me, but she was amazing! Her…read morepersonality and vibe was on point! She made us feel relaxed and wanted within the establishment. She stated that it was not her regular location, but we were glad we received her that day. When I return in May 2026, I hope to see her again. Thank you so much.

I went in for a bikini wax. Gianna took care of me. She is super chill and makes you feel at ease…read moreduring your service. The place has a swanky spa vibe. I recommend her and would definitely return.

Hope did such an amazing job on my first time getting lip filler! She made the experience so…read morepainless and really paid attention to what I wanted. Ashley also was wonderful to get Botox with, she made me feel really comfortable and addressed all of my concerns.

Wonderful place ! Everyone there is knowledgeable and professional I have seen Janet for facial…read moreprocedures and heather for Botox and they are both excellent . I give them 5 stars because they deserve it .