I am so sorry to have to post this but I have been going here for about two years. My lashes always…read morelook amazing when I get her but the huge problem is she is just not dependable. I will have a scheduled appointment and arrive and the door is locked, nobody is there. I will call several time. She will not answer but finally text and ask me to drive all the way to her house. That has happened so many times. Other times she would say can I come back another day, this happened several times. Then she start say she was in a car accident; this happed about 5 or 6 times; I am surprise she can still walk. When I do get an appointment in with her, I do not see any signs of her being in an accident. She will go so far as to send me photos of some random car accident. Just not reliable or committed to her customers or her business. She is extremely sweet and nice. She does very very very good work if you can get her to actually do your lashes. After this last disappointment when I depended on her to do my lashes again for a very special event only for her to tell me via text to come the next day, I had to find another place for an emergency appointment. Prior to this appointment, I had been texting her a week in advance as a reminder, I texted almost everyday and she did not even have the courtesy to call or text me back. She decided to text me 2 hours after my scheduled appointment to say come the next day. This was my very last straw. Stick a fork in me because I am done. I tried to work with her but enough is enough. Let's pray for her that she becomes committed to her customers and business.

Communication, quality, and service has been lacking these last couple of visits. It's kind of…read moreridiculous how much we pay for lashes that can't even last a full week. But more importantly my lash appointment is constantly being changed and never at the promised time. Last 3 visits so far, Vicky would text me to come in early, I'll text back "what time?" No response. Come there at my actual appointment and waited 30 mins over my appointment time. So WTF did you asked me to come in early for? Not a single apology or explanation as to what happened. Not to mention the front reception who can't even do his job of checking to see how much longer until Vicky will be seeing me. He just continued to have me wait while he watched videos on his phone. MBN getting paid watching videos all day. He finally goes and checks on her and I watched him. He gives me absolutely nothing while walking back to his chair. And I heard him ask her is she ready for me. But he comes back and says NOTHING. Who on earth treats clients like this? Learn some customer service will you? Came in for a refill 2 weeks later with L eye barely having anything left. And mind you, I know how to keep lash extensions and this is definitely not my first rodeo. My refill didn't even last a whole week and I literally cannot justify spending money here for terrible quality lash glue that they're using!!! Lastly, I mentioned to Vicky the owner how she did both my friend and sister wrong and explained that I had recommended her bc I thought her work was great! I told her it's not cool that my sister booked with her and she had a different lash artist work on my sister for the first time visit. My sister called and told me she didn't like her lashes and it was two completely diff style. Later, my friend booked but wasn't informed that Monday they're closed. She waited outside and mind you, she got a confirmation text for her appointment. Well, it never happened. She also did not have a response after reaching out to her regarding the two incidents. She just literally left me on "read". Very profession! Sike! Vicky clearly doesn't know how to run a business nor care about losing clients. I've been coming to her for over a year and definitely felt like I was going to stick around. Overtime now, I just feel like she can care less about quality, and at this point she can get more appointments in by controlling everyone else's time, and using cheap lash glue. I say cheap bc the lashes fall off my natural lash. Though her artists wanna claim it's bc it's shedding season. Please! My natural lashes were not even stuck on the extensions. DO BETTER!

Beautiful lashes! Very clean professional prompt and skilled! Will definitely keep going here.read more

From the owner: Our business provide beautiful and natural looking eyelash extension for clients. You will look…read moregorgeous and confident after finish the service.

There is NO one better than Sherry when having your lashes done. I drive 45 minutes to get to her…read moreand it's worth every minute I spend in the car - even in traffic. Again: NO ONE is as good as she is. Looking for a lash place - look no further!

I will not go anywhere else. Sara is hands down the best lash stylist. I always get the dramatic…read morelashes and I absolutely love them. You cannot go wrong with coming to this studio. Go see Sara.

Larissa is wonderful! Her studio is clean and welcoming. She is skillful and reasonably priced…read more My lashes last well between appointments.

Larissa was amazing. My lashes look GREAT and they stayed remarkably full between fills. The studio…read moreis clean and very upscale and the prices are surprisingly affordable. Moved here a year ago and I'm pretty sure I've found my new "lash lady!"

Luxe Lash & Makeup Lounge is the best in all of Houston! I went to Luxe Lash & Makeup Lounge for…read moreeyelash extensions. The service was phenomenal! D, the technician, who did my eyelash extensions: was a perfectionist, and insured I was nothing less than satisfied with the result. If you are in the need of getting your make up done or getting your lashes done look no further than Luxe Lash & Makeup Lounge!!

I went to Dee for the first time yesterday and I LOVE my experience, her professionalism and my…read morelashes! It was my first time getting them done so I was feeling a bit nervous but she made me feel very comfortable through the entire process. I honestly didn't even feel the two hours (or hour and a half) fly by! She has great bed side manner and informed me of the after care process as well as answered any questions I had. My lashes are classic medium length with the waterproof glue so I didn't have to wait to take a bath after getting them. The process itself was easy and I only felt a slight tingling on one of my eyes but it wasn't bothersome. I am so happy with my lashes and can't wait to come back to dee.

I'm so glad I decided to try the lash lift and tint. The results were beyond my expectations and…read moreI'm so happy to actually have curled lashes now. Kim was amazing!

I've been getting my Lashes done off and on for a year from different Lash salons and I have to say…read moreI think Honey is the best. She may not be the cheapest but how ever she does it, her lashes last the longest. So if you're looking for a true expert, she's been doing it for over 4 yrs. Go to Honey show her pics of what you're looking for and she can create the look you're going for.

Yes Yes Yes…read more By far the best place I've went to for lashes while in Houston. I purchased on Groupon scheduled My appointment and the rest is the best. I walked in and had a complimentary lash bath with their provided supplies. I then sat in the recliner and was serviced. This was the first time I didn't have any irritation or stay away lashes randomly flying off . 5/5

TORTURE CHAMBER!…read more Technicians here were never very light handed and most of the time I couldn't take a lash nap while getting my refills but my experience during my last two week volume refill is what finally broke the camel's back. I went in at 5:30pm last Sunday. The refill was painful but what's new? When I opened my eyes I realized it was all uneven and looked shabby. I had an important business trip that week and said I can't just show up like that. They said the tech can fix it in 15-20 min so I agreed to let them fix it. BIG MISTAKE! Tech started working on removing the lashes and I've never experienced such pain in my eyes before. Not only the remover burned horribly but she kept yanking on my lashes so hard that at one point I screamed in pain and scared the tech. I didn't want to be there anymore I asked if I can get all the lashes removed and they said it would take at least an hour. I decided against that because at this point I was panicking and all I wanted was to get out of that chair as soon as possible with my eyes intact. Then they started applying new lashes. That was a whole different kind of pain. My EYELIDS started to burn. I know the glue fumes can burn your eyes and it's part of the process but at this point it was my eyelids that just felt like they were on fire. They irrigated the area and continued. Finally I was told I can open my eyes again. At this point I had been in that torture chair for 2.5 hours and had to pee. I went to the restroom and noticed that after all that pain and emotional distress my lashes were still uneven!!!! But seriously, who cares? All I wanted was to run out of there. I paid for the full $75 two week volume refill and left. The next morning I woke up and my eyes felt weird. So I went to the mirror and got terrified of the face staring back at me. Never have I ever had eyes this swollen and red before. To be honest, after that 2.5 hr torture I was still grateful that I at least still had my vision! I went to my business trip and had to explain to people the dumb mistakes I made regarding my lashes so they don't think I'm getting abused at home. I sent the pictures and requested a refund from the business, because who would want to spend their hard earned money to get tortured only to end up looking like this. Never heard back from them. Moral of the story is, NEVER EVER go to EmLash!!! They will physically harm you and take your money for it!