From start to finish I received an exceptional service. They are for sure the sort of company that…read morelooks at solutions rather than problems. The electricians are knowledgeable and respectful. Evan was my electrician, Job done well! .

when you've been stopped for over 20 minutes for bridge construction and a Johnsons Electric work…read moretruck blows by you on the right side; doesn't want me to call you for any electrical needs

I don't do a lot of reviews, but I felt this needed to be said, and publically. I run and live in a…read more40-home Mobile Home Park. I initially was swayed to purchase services from Bob's because my boss has been doing business with them for well over 15+years. Recently, the owner retired and his son now runs the business with the help of HIS son. Kasey, Bob's son, was the one to fix the power box outside my house, and had done a little work for the park since i took over management 2 years ago. I felt comfortable having him come into my home and work on the power box in there as well. [My house is from the 70s and needed repairs, admittadly.] Once he fixed the box outside, the inside power box worked just fine. He mentioned that I may need to replace the inside as well, but never stated the urgency, cost, nor showed concern for the state of the box [inside.] Just mentioned, briefly, that it may need to be fixed or replaced due to the look of it. He did no diagnostics. [This all happened about a year and a half ago.] Initially, things were fine. There was no issues. Kasey, the new owner, offered his services and told my family he would be a bit, but would come and do a bid so that we knew what we were dealing with cost wise. He looked at it. He took a vacation promptly after, for two weeks, with no warning. I waited a month for him to even respond, and it was only because I had emailed him asking him for an eta. We had other contractors held at bay while waiting for him... it also was the beginning of November, in a trailer, without heat. We have a 6 year old... so the urgency was definitely there. I woke to a message from Kasey telling me that he has purchased a permit to do the work that following monday. [It was the weekend when he contacted me back.] He had not contacted me outside this email to tell me he would be there. He proceeded, in the email, to lecture me and blame his lack of communication on myself. He mentioned that he works in the cold all day long, doesn't have energy to give my family pity when I should have paid to have it fixed a year ago. [A year ago he was kind, and never urged me to fix the box.] This was the first time I have ever been spoken to like that from a contractor. Ever. Here I was freezing in my house, afraid my pipes would bust, cooking on a propane camp cooker, begging for him to let us know when he's be there, and he lectures and belittles me?! Against my gut feeling of hiring another contractor to do the work, I stuck with him. after all, it has been nearly a month and a half trying to get Kasey to give us a structured time and place. He shows up on Tuesday to do the work, finishes in half the time quoted which was nice, and left. I waited a week for inspection, and a week to get the invoice. I was sent the wrong invoice, it was corrected, payment was sent, partially via a credit card authorization form and part via USPS. Today I get an email about how he can't take credit cards, and for that matter, doesn't know how. He proceeded to blame me for "forgetting" that he told me he wasn't set up for cards. In all of our correspondence, there was never any mention of this. My lower rating of this company is based off my personal belief that customer service should matter. So should communication. I also believe that there are to many future forward people in the world to ignore something as small as accepting credit. Throughout this experience, I have learned to do a little more shopping before you settle with a contractor. just because they're the. first to bite, doesn't mean they're the right fit. To me, this experience was enough to no longer purchase services from Bob's Electric

I have worked with Bobs Electric for over 30 years and have recommended them many times, they are…read morealways courteous prompt and fair, never need to worry about being taken advantage of. I have used them for residential and commercial projects.

Yes I'm an idiot but Ron from Sunset Electric didn't bat an eye when he showed me the problem I had…read morewas easily resolved by pushing the GFI button. Would not let me pay him for making the trip out here no matter how hard I insisted! You can't ask for better or friendlier service!

Best business in the entire Pacific Northwest! Quality work, Excellent customer service!!read more

This is company is absolute worst!!! I would not recommend anyone to use this company. Install went…read morefine, they put load shed which affecting car chargers. at first they did not want to come in to fix, only to bypass which I believe the unit is defective. They said it cost $500 per unit to replace (they did the install a year ago) Now they charged me for the labor to by pass the unit (Instead of replacing them) and charged me 1.5% late fee because the invoice did not get paid within 14 days. I would let Generac now about this company, maybe they should not be part of Generac. The generator itself works

They were the only firm in the area that would install both a generator and propane tank. The…read moreprice was fair and they were very professional. I read the reviews, decided everything looked positive and moved forward with an install payment. They arrived on time the morning of the appointment and to my amazement had the whole system completed in the estimated time of four hours. All in all a terrific experience and I would highly recommend them.

I needed several things around my house such as installing electrical to my kitchen island…read more Installing a plug behind my wall mounted tv etc. Orlando Roche came out to give me a fair estimate and we scheduled the job. This company is not only professional and efficient, they are great communicators. The job came in on estimate with all tasks successfully completed I highly recommend them and will not hesitate to use them again

I called Roche Electric when I got in over my head at my property. Mr Roche came out and gave me an…read moreestimate to finish my project. I had a couple of issues that were solved quickly and he got the installation done. He showed the L&I inspector the installation and I got my permit for power. Mr Roche is not only a certified electrician for both residential and commercial applications; He also is a certified plumber and a building inspector. IMHO, he is direct, straightforward and honest. I'm glad I called him.

I had a really great experience with Gavin today. We needed an electrician to come to the house and…read morefigure out why our 2nd fridge kept triggering the breaker. I had waited a long time to call an electrician because the last one came over for basically the same issue, talked to me for 10 minutes, didn't do anything and still charged me $250 to just come to the house. It made me feel like I got taken advantage of. I'm a single mom with not a lot of extra money. I didn't like that experience. When Gavin came over today I was kind of expecting the same. I was pleasantly surprised when he talked and explained things to me and my mom about possibilities and what we could try. We are doing an experiment right now to see if it trips a certain breaker and we were told to contact him after a time and let him know what happened. HE DID NOT CHARGE US for just showing up at our house. He said it was a free estimate. Wow. A business that actually has good customer service and doesn't take advantage of you. Thank you Gavin! I want everyone to know in Bremerton and Soundview Estates where I live that there are businesses out there that do things the right way with consideration and heart. Please if you need an electrician consider this business, i highly recommend it!

We have hired Gavin's team for two jobs this year, the first to install fans in two bathrooms and…read morethe second to replace the flourescent lights in our kitchen with recessed lights. We have been consistently pleased with the quality of work and overall professionalism. This week, we finished up the kitchen lights project. While doing the kitchen lights, they realized that due to the old and rather complex wiring of our house, we had to solve for a couple unexpected issues. The most notable issue was that the new arc fault breaker kept tripping when we turned on a hallway light. His team diagnosed the issue and solved it quickly. The primary job took just part of one day, but identifying the unforseen issues and getting the parts stretched it out another couple days. However, the entire time Gavin was in communication with us. He emailed and called to provide updates and to schedule his team ASAP to come by. We were very impressed by the customer service and happy with how these projects turned out! We will call Gavin's Electric again for future projects.

Harley does a GREAT job! He's done a lot of our places. Doing my mobile next to sell. Call him for…read moreyour electrical need. You won't regret it!

Had Shrader Electric come out to install two bathroom fans and a heater. Excellent service,…read morecommunication, knowledgeable quick scheduling at a great price we are extremely happy with his work. Called in with a different issue to have him come out but he helped me troubleshoot the issue saving us hundreds of dollars will be using his services every time.

From beginning to end, just incredible service. We needed our gas range converted to propane and…read morewhile it was an odyssey getting the parts (they had nothing to do with the Home Depot mix up, hah!) Bird's was patient and came right away when we finally had all we needed for the conversion. Such wonderful people. We'll recommend them to everyone we know. It's hard to find dedicated, professional contractors who seem to really care about their community.

Nate came out on Christmas Eve to install our new gas oven and did an excellent job. Would highly…read morerecommend him and would certainly use him again !!!