I don't do a lot of reviews, but I felt this needed to be said, and publically. I run and live in a…read more40-home Mobile Home Park. I initially was swayed to purchase services from Bob's because my boss has been doing business with them for well over 15+years. Recently, the owner retired and his son now runs the business with the help of HIS son. Kasey, Bob's son, was the one to fix the power box outside my house, and had done a little work for the park since i took over management 2 years ago. I felt comfortable having him come into my home and work on the power box in there as well. [My house is from the 70s and needed repairs, admittadly.] Once he fixed the box outside, the inside power box worked just fine. He mentioned that I may need to replace the inside as well, but never stated the urgency, cost, nor showed concern for the state of the box [inside.] Just mentioned, briefly, that it may need to be fixed or replaced due to the look of it. He did no diagnostics. [This all happened about a year and a half ago.] Initially, things were fine. There was no issues. Kasey, the new owner, offered his services and told my family he would be a bit, but would come and do a bid so that we knew what we were dealing with cost wise. He looked at it. He took a vacation promptly after, for two weeks, with no warning. I waited a month for him to even respond, and it was only because I had emailed him asking him for an eta. We had other contractors held at bay while waiting for him... it also was the beginning of November, in a trailer, without heat. We have a 6 year old... so the urgency was definitely there. I woke to a message from Kasey telling me that he has purchased a permit to do the work that following monday. [It was the weekend when he contacted me back.] He had not contacted me outside this email to tell me he would be there. He proceeded, in the email, to lecture me and blame his lack of communication on myself. He mentioned that he works in the cold all day long, doesn't have energy to give my family pity when I should have paid to have it fixed a year ago. [A year ago he was kind, and never urged me to fix the box.] This was the first time I have ever been spoken to like that from a contractor. Ever. Here I was freezing in my house, afraid my pipes would bust, cooking on a propane camp cooker, begging for him to let us know when he's be there, and he lectures and belittles me?! Against my gut feeling of hiring another contractor to do the work, I stuck with him. after all, it has been nearly a month and a half trying to get Kasey to give us a structured time and place. He shows up on Tuesday to do the work, finishes in half the time quoted which was nice, and left. I waited a week for inspection, and a week to get the invoice. I was sent the wrong invoice, it was corrected, payment was sent, partially via a credit card authorization form and part via USPS. Today I get an email about how he can't take credit cards, and for that matter, doesn't know how. He proceeded to blame me for "forgetting" that he told me he wasn't set up for cards. In all of our correspondence, there was never any mention of this. My lower rating of this company is based off my personal belief that customer service should matter. So should communication. I also believe that there are to many future forward people in the world to ignore something as small as accepting credit. Throughout this experience, I have learned to do a little more shopping before you settle with a contractor. just because they're the. first to bite, doesn't mean they're the right fit. To me, this experience was enough to no longer purchase services from Bob's Electric

I have worked with Bobs Electric for over 30 years and have recommended them many times, they are…read morealways courteous prompt and fair, never need to worry about being taken advantage of. I have used them for residential and commercial projects.

The crew was awesome! Very impressed !! 4 guys showed up and started working right away!…read more Installed 5 ceiling fans Installed generator for power outages Installed electrical for hot tub Motion lights! Plug outlets ! They really did a great job! Very impressed! Both owners onsite! Definitely went the extra mile on everything! Will recommend! Thanks guys!

We've used Electric America on a couple of major home upgrades and they have been outstanding. They…read morearrive when scheduled, have a well thought out plan of attack and have the skill, equipment and efficiency to carry ever job to completion. The owner, Josh makes sure the crew does everything to code and to the highest standards. They are meticulous about clean up as well. I will continue to call on the people at Electric America for any electrical, cable, and lighting job we need done.

Mitch (Alaskan Electrical Services) is everything you hope you are going to get when you hire a…read morecontractor. He's polite and personable. He's responsive to calls. He respects your home and he does great work. We found his prices competitive as well. It was an all around great experience. We highly recommend Alaskan Electrical Services for all your electrical needs.

Alaskan Electrical is one of the most professional companies I have had the pleasure of working…read morewith. All phone calls were returned promptly and work was completed in a timely and efficient manner. Mitch was very polite, honest and reliable. I look forward to utilizing his services in the future.

This is company is absolute worst!!! I would not recommend anyone to use this company. Install went…read morefine, they put load shed which affecting car chargers. at first they did not want to come in to fix, only to bypass which I believe the unit is defective. They said it cost $500 per unit to replace (they did the install a year ago) Now they charged me for the labor to by pass the unit (Instead of replacing them) and charged me 1.5% late fee because the invoice did not get paid within 14 days. I would let Generac now about this company, maybe they should not be part of Generac. The generator itself works

They were the only firm in the area that would install both a generator and propane tank. The…read moreprice was fair and they were very professional. I read the reviews, decided everything looked positive and moved forward with an install payment. They arrived on time the morning of the appointment and to my amazement had the whole system completed in the estimated time of four hours. All in all a terrific experience and I would highly recommend them.

Literally a one armed paper hanger. Steve is thorough, knows what he's doing, and offers a great…read morevalue.

I am so glad I called Steve! He did my gutters today and was extremely efficient and thorough…read more Very fair pricing and honest about what would be needed in the future. Not only is he fabulous at what he does, he is hands down one of the nicest folk I have met in the services industry!

High quality and experienced Dale and Kevin have completed…read moreseveral job in our property and we are very happy with their work