The nurses and doctors have been very nice…read more My mom was taken care of by Dani, who was very very sweet! She loves Star Wars and Disney and the Avengers!! The type of care my mom has experienced has been amazing!

The one PA is awful; Whaley. Do not trust her with your life. I had to walk out after waiting 2…read morehours...without even an aspirin & I'm broken, in pain. Whaley just doesn't truly care. Erik Dragos,was amazing but since he's gone I do not know what to do. This place needs better help. I'm coming back tomorrow hopefully to someone better. A male preferably since the lady is insecure & obnoxious.

This Kaiser medical office was clean, quiet and accessible…read more I had a quick visit in and out. None of the employees seemed stressed or hurried. I really like visiting this location.

Doctors need to take an assessment before make a hypotheses…read more In my case 15 years working outside. In C-19 time SSA stripped me of medical 100 percent Auburn SSA did this with no shame and refused to give it back. I come to kaiser - have been bitten by insects in a confined space with dead animals ( Nest in the car A/C) one Kissing bug caught everything else was melted in the dyer 80% wound coverage! My Request - 1) Test immediately for Rabbit Fever 2)Test immediately for Chagas Disease Serious event and life threatening; agony: HORRIFIC PAIN It is all my head Kaiser and Fellow Travelers Response by doctor who I never spoke to or saw: Neurotic picking ( that is close to man slaughter) He says I said this or that: He said I never saw him. Discrimination is called this Using the patients diagnoses as way to undermine him not help him very known tactic Instead seeing some in shock with a life altering event on the face: they write off by there words as some kind of bum: make stuff up: why? That is not medical it is more an assassination

Basically Good Care, Lousy phone system. The staff need to be told, however, that the Patient makes…read morethe Ultimate Health Care decision, not the Staff. They are often too busy, to listen to the Patient, and get irritated if you try to get them to listen. They get irritated if you cannot understand their Version of English. They are Good People, no doubt of that. I am OK with the medical care, dental care (huge waiting list, tho), but wondering about the quality of their Optometrists. Again, LISTEN TO THE PATIENT.

I was calling in for a situation that was complicated but was helped by an awesome worker "Natalia"…read more(not sure if spelled correctly). Very patient and helpful and making it easy to guide step by step over the phone!

I sought PRP treatments after 8 months if recurring patellar tendon pain. My primary Dr had an MRI…read moredone and said it was Tendinosis (not tendonitis) and prescribed pain killers and rest. After 6 months of zero exercise and zero progress, I needed to seek a more progressive treatment and Dr. Joe was able to help me. Dr. Joe's PRP treatment has eliminated aching and limitations that were plaguing me. I was sore for a week or so from the procedure; however almost a month out and now I'm back to full mobility. Professional service, open mind, great treatment options.

I love love loved Gina's work. I had Botox and filler done and am very happy with the results. Gina…read moreand Dr. Joe are very knowledgeable in the aesthetic field and I am definitely going back. Thank you Gina and Dr. Joe.

Feb 9 2026 1 PM I still appreciate this Kaiser so much over…read morethe Richmond Kaiser. It is worth the $8 bridge toll. Vallejo Kaiser is clean and bright. Pleasant enough parking here. We are here for Opthalmology today. The only negative is the drive and blather that echoes in the hallways. I'd hate to be in a theater with these folks. Turn up your volume and listen in.

May 20, 2026 My…read moremother had an appointment at this location on May 20th 2026. In the interim of her visit, I visited the cafeteria and purchase a BLT ($8.44). We returned home within a short time (1hour 15 minutes) and proceeded to indulge in the BLT. The sandwich was not eatable. The bacon was stuck together and so hard that there was no breaking through it. I proceeded to take the bacon off from between the croissant. Upon doing so, I found the bacon to be old or overly cooked. There was no way to eat the sandwich. I called kaiser and was transferred several times to the cafeteria. each time the ringing was long and then picked up and hung up. May 21, 2026 Another appointment at the Vacaville location for my mother. i then went down to this cafeteria and asked for the manager. I wanted to know if this location was operating under the same contract as the Vallejo location. The manager was summoned (middle-aged Asian female). Reiterating the issue, I was told that the sandwich was made to be eaten immediately (WHAT!). i responded by telling her that the timeline wasn't even 2 hours after buying. She then asked me for my credit card number in reference to the purchase. She wanted me to write it down for her. NOW THIS REQUEST IS CRAZY! I tell her, "Thank you" but "no thank you" and walk away. She tries to adjust her response but it's too late for me. May 22, 2026 I call back to Kaiser Vallejo and receive the same phone results (3 calls/no results). After three times of calling, long ringing and then phone picked up/hung up, I call one more time. This time the operator directs me to call the director (Jonh Healy) I complete the phone call and call Mr. Healy immediately. I was met with a voicemail and left a detailed message of the problem with contact number. I now await a callback.

This place made me cancel my kaiser membership. The location on claremont in napa. HORRIBLE…read morecustomer service, rude staff, never answer the phone. At first i thought well sometimes people have a bad day, NOPE. The vibe and attitude from staff here is atrocious, downright rotten. Walking in the pharmacy is in your face overloaded tons of people masked up coughing all over the place. Had to go upstairs a few times for optometry, occupational health and again its not a pleasant experience anywhere in this facility. Kaiser doesn't care about you or your well being. I asked the gal at the adult medicine counter downstairs about making an appointment with my doctor to get bloodwork checkup and her face response was like i pooped in her face. Basically told me get lost call the phone number on the card which is an incessant neverending phone tree. My premiums for basic coverage went up to $450/600 month and it increases as you age. No thanks! Bye

I don't want to give away the name of an excellent doctor in the area as I don't want to have to…read morewait when I need to see her....But, to be fair to her, Dr S. Russell is awesome! She is new to Kaiser Napa and I am super happy if found her. Great listener, down to earth and informative. While there, I also got a flu shot. The line seemed long and I thought I'd have to wait but the line went fast. Same with the downstairs pharmacy. So far I'm happy with this Kaiser.

The staff at Navato Healthcare is always friendly and ready to help with the care of my brother…read more They provide regular updates on his progress and condition. I appreciate their willingness to help with his particular needs

Clean, friendly staff, and close to home. We had a very good experience. We thought they took…read moregood care of dad.

I came in when I found a tick embedded in my skin…read more They were very sympathetic and got me in and out in less than an hour. The NP removed the tick, and gave it to me with a form and a mailer bottle for mailing to the county health dept. to see if it had Lyme disease. Also gave me Doxycycline prophylactic. Fortunately it came back negative for Lyme. RCMS is a GEM and provides an extremely valuable service to the community. 5 STARS, thank you RCMS!!!!

We go to RCMS for our annual health check-ups and follow-ups as needed. Dr. Afsoon Foorohar and…read moreher team are fantastic! Always prepared, great listeners, empathetic, suggest lifestyle changes and alternatives to improve health through diet and exercise. I recently went to RCMS Urgent Care for a shoulder and neck sprain and x-rays needed for chiropractic care. The nurse, physician's assistant and x-ray technician were all excellent! The PA explained what was indicated by the X-rays and suggested that I begin taking Glucosamine & Chondroitin for joint health. I was very respectfully treated and the visit was extremely time efficient and professional. I am VERY pleased!

It is a SCAM or FRAUD . What is going on here? They…read morecancelled my friend's appointment 3 times, and each time she had to contact them and wait in line for more than 30 minutes to schedule another appointment for more than one month later!!! It is 5 months and still she has not been able to have her first visit It is beyond ridiculous. They simply do not want to provide any service. PERIOD

l have been coming here for many years and services have improved a lot over time. l generally am…read morethrilled to have excellent doctors who are thorough and kind. One improvement is asking for patient feedback on their experience, which can call attention to both good and lacking services. l have seen changes made after submitting my feedback, which is rare. Appointment wait time is minimal, the facility is clean, with many services available in one facility including labs, X-ray, emergency dental, and physical therapy, as well as general medicine.

Cannot believe such amazing resources exist in our city!! Called at 10:30 a.m. and got an…read moreappointment at 2:30 p.m. the same day for an STI check. When I arrived, the registration process was super easy and I was seen within five minutes of my arrival. The RN who saw me was so kind, educated and made a somewhat uncomfy process almost delightful. They were able to run half the tests on the spot and the things that take longer are sent directly to your MyChart account. An incredible experience with lovely staff, a convenient location and resources that are available to all. Kudos, SFCC!!

An awesome place for free resources like testing, free condoms, lube, etc. The staff is always…read morefriendly, knowledgeable, and professional.