Since the last review was left two years ago, I wanted to update Yelp that Kat is still the…read moreabsolute BEST. I echo everything in Susan's review: Kat is a perfectionist, professional, efficient and SO much fun. Since moving back to NY and trying a few places around CP, I tried Kat in June. I haven't missed an appointment since, and wouldn't go anywhere else! She uses hard and soft wax, will talk you through exactly what you want and makes the whole experience 10/10!!

Katerina is hilarious, terrifying, gorgeous, and welcoming, all at once. This woman understands…read morethat making a customer feel comfortable is absolutely necessary before ripping out all the hair in their ladybits. And Kat doesn't let you *not* feel comfortable. You WILL laugh and joke and chat and feel like you made a friend, and leave her business sort of stunned that you got all that plus a fantastic wax. You don't have a choice. Because Kat is THROUGH. I have never had a wax this smooth or this complete. She even denuded my lower belly ("this happy trail is not so happy") and parts of my upper thighs I'm too lazy to always shave ("it's messing up my masterpiece"). She used three different kinds of wax and was intensely efficient without ever making me feel rushed. She also didn't make me feel like a fat glob of rolling and undulating lard deposits, as is so often the case for big girls when we get waxed. She asked me to hold some of my skin tight, but I never felt grotesque or like I didn't belong there. I also had much less irritation than I've had with other wax experiences, and I really like that she didn't tell me to come back in four weeks. Six to eight. That seems so much more rational, manageable. Very refreshing. Bottom line: go see Kat. Your confidence will skyrocket ... but it might be difficult to resist the urge to show everyone how dang smooth you are down there.

I've hopped around various EWCs in several states over the years, it's never the place it's the…read morewoman who does the wax that makes the difference. Here I highly recommend Navia. Book any service with her and you'll leave hair free and she's lovely to chat with.

I loved this place when it was in Saratoga Springs! I use to go during Covid /all the time ! I had…read moregreat people that waxed me down there ! And one time a lady said I should do only fans which I didn't know what that was at the time I did find out and the fact that she suggested it I thought was weird I never did it but other than that they did a good job

I had my mani pedi there today with June. She was visibly very upset, slapping stuff on table while…read moreArguing with the owner Ann in their language. Why is the owner giving her clients. She calm down a bit during my mani and again freaked out when Ann told her to do my pedicure. Didn't look like she wanted to work. What kind of customers service is this? I told June there is still some dirt in my fingers and she told me to use my own buffer and clean it myself. Pretty bad service.

Jerry is the Best! He always does beautiful designs…read more Anne and Will are amazing owners.

I have been going here since they have opened. First and foremost the place is clean. It is not…read morelike the chain salons where you feel you are just another customer. Alicia is wonderful! She makes you feel so comfortable no matter what wax you get. You are the only client every there at one time. Alicia's knowledge of products is amazing! The pricing is more than reasonable. I can't say enough about this place. Brittany also does massage there as well. It can be your one stop for true pampering! Try it out I guarantee you won't be disappointed!

This place is very welcoming and you are usually the only client there (you might walk past one…read morewhen leaving/entering). They do a great job and even have a slight discount for return customers!

Love my long time hairstylist here, but the new owners have raised the prices drastically. What…read moreused to be a $50 cut cost me more than $70 today. it's not the stylists fault but at this rate, they will drive out both clients and staff. Shame on them. Get rid of the gimmicky new services and get back to basics.

Went for a facial. Waited over 20 minutes and the esthetician never apologized. oh wait she barely…read morespoke during the entire appointment. Did not ask what products I currently use, etc. The entire atmosphere was miserable. The rooms are crammed and the damn music too loud. Every second she was opening and closing doors and the endless screeching when she moved the lamp. What a waste of my time and money? This place sucks and the staff needs to be trained

The 2 stars is for her customer service skills, not the facials. I purchased a Groupon for a…read moremicrodermabrasion facial and had to cancel my appointment because Lyn only offers this price to new customers. Mind you I have not been to this salon in more than 2 years and most places allow you to repurchase after a certain amount of time. I received a voicemail and later a text that my facial was going to cost $120, which is a far cry from the $75 promotion on Groupon and very expensive for this type of service. After cancelling and going back through the fine print, I could have used the credits towards other services. She didn't even bother to offer me any and gave me the impression that I was trying to rip her off because I didn't read the fine print. Very disappointed and I will use my money elsewhere.

Thank you to Lyn for really caring about my skin and skin care. Lyn is very accommodating, very…read moreknowledgeable and made me feel comfortable. She gave me guidance for greater results. I had a peel and facial in July 2018 and I was very please with her service. I was glowing for a special event I was attending a week later! Her room has great ambience too. It was so relaxing.

If you are looking for a reasonably priced, professional hair stylist this is your place! I have…read morebeen going to Headgames for 25 years and there is something to be said for experience and your stylist knowing your hair! I have had color, foils, cuts, perms, updos, eyebrow waxing, nails, you name it! Every single stylist is top notch! I just got home from a color and cut and I could not be happier with my hair. We changed my highlight color a little this time and it's so rich and warm for winter!

Dont even bother Tonya the owner is terrible with customer service They colored my hair black…read moreinstead of highlighted light brown I went to speak to her with before pictures and she was not willing to fix the problem Instead she gave me shampoo to remove the roots, which of course did not work still did nothing to help not even a few highlights!! Stay away!!!!!

They do not answer their phone and do not respond to emails, fb messages, or direct messages from…read moretheir website.

Are you open?? I have a gift certificate that I would like to use. No one had returned my calls.read more