i love everything about this agency.. great service.... katie and everyone are always soo helpful…read moreand reliable 5 STARS from me!!!!!

I have booked multiple trips through this agency and they go above and beyond to help plan our…read morevacations. I will continue to use this agency any time I travel!!

Worst experience ever, I have been with aaa since the 80s. You left me and my 82 year old mother in…read morelaw on the side of the freeway in sub freezing temps at exit 299 and interstate 69. After multiple calls and texts you were unable find me while I was 2 miles from where we needed to tow. Our car blew an engine. I had to call a local tow company who got there within 15 min and charged me 72.90. Now thats a deal, less than my premier level annual fees. By far and away the worst system and process. Un satisfactory. You will see how displeased I am on other reviews. AAA has gone down hill. Buyer beware

My husbands truck broke down at the gym, he called AAA and they gave him the run around about his…read moreaddress etc ( he did move from Ohio to Indiana), but all this was supposed to be changed 2 years ago, talked to 4 or 5 different people... So last night the truck breaks down, call AAA find out nothing was updated, but they dispatched a driver, he shows up has the wrong truck , calls another driver at 6:34pm says he'll pick the truck up in 30 minutes. It's 8:35AM and still hasn't been picked up, we call AAA and they have no record of the call, Husband calls the tow driver and he's clueless as to why it wasn't picked up... So now we sit waiting on a call back from the driver... Absolutely RIDICULOUS, unprofessional, and useless!

What a fantastic 3-day trip we had to Lancaster PA! Your driver Laura made our trip so enjoyable…read more Besides being an excellent driver, she was so attentive to all our passengers ' needs. She was so patient, so kind, and our people really connected with her. She handled every situation with professionalism and class. We felt pampered indeed! And your bus was first class! Very deluxe indeed! Very clean and everything worked - the wifi, the mics, the plugs, the seat belts, the lighting (we loved the rainbow of colors available). Unfortunately, with other bus companies, we have not experienced that. We will definitely be calling Excursions for our future trips and requesting Laura. Thanks for a wonderful trip that our passengers will talk about forever!

From the owner: We have a fleet of 15 luxury charter buses and are located in Ohio and Indiana. We travel all over…read morethe country while you ride in comfort and safety in our modern motorcoaches.

Was recommended to us by an acquaintance, I have never traveled before so this was my first cruise,…read moreflight, and out of country experience. I had a great time and loved the cruise! I will not however think I will be using nick again. He was very nice and professional but I would have liked more help and clarification on a few things. I was unsure of how to use a travel agent and maybe I just didn't have the right questions but getting on the cruise the my time dining to a new cruiser would have been nice to have been explained and set at a specific time. Because of this we ended up paying more and going to speciality dining often. While those places were outstanding, it could have been avoided. I would have liked more help with my flight as I ended up not feeling good about the price I ended up with, after the fact I was told I could have received more help on this. We did a family Royal Caribbean cruise to the Caribbean, maybe he is better with Disney cruises specifically but again maybe I didn't say the right things. Very cordial person though