I'm extremely disappointed with my dog's grooming experience. A simple nail trim request turned…read moreinto a disaster. My dog was handled roughly, resulting in expressed anal glands and poorly clipped nails. To add insult to injury, I was still charged for the service. Other times I requested to have his nails trimmed, I would have to ask repeatedly before it got done. I'm extremely disappointed with the service I received from the kennel in April. I boarded my dog for five days and specifically requested a flea and tick bath, ice cream, photographs, and a massage. However, when I picked him up, I was told that the photos were sent to my landline number the day of pickup. To add insult to injury, I found a huge tick on my dog's shoulder that evening, which makes me question whether he even received the flea and tick bath. The kennel offered me a refund for the photos, but I never received it or even the photos. When I called to check on him, someone other than the front desk person answered after the 9th attempt and told me that my dog was 'NOW okay', which really upset me because I had been worried about him. I asked them to explain, and they suggested that I talk to somebody else. So, they got that person, and they essentially gaslighted me into thinking that my dog was fine. However, when I called back, I was told that the groomer had answered the phone and didn't know my dog or what was going on with him. I'm not sure what to believe - was the groomer telling the truth, or was she just saying that to cover for everyone else? I should've listened to my dog when he got on the counter and asked me to hold him. I didn't regretfully. My dog's "4th of July dog party" experience was a real bite - literally! Despite promises of photos and fun, my dog was absent from the pics, and I later discovered puncture wounds and welts on his neck and back. What's concerning is that the staff never disclosed the cause of these injuries, whether it was a fight or just a play bite from another dog. Furthermore, there was no mention of this on the daily report card they provide when I pick up my dog. When I asked for photos of my dog, they never posted any and deleted my comment. They claimed my dog ran away from the camera while simultaneously posting dogs running. This lack of transparency has me worried about the care my dog is receiving. After pickup from daycare, he often has a hoarse bark and needs to urinate urgently. Even urinating by the front door as we exited. I've also noticed he's extremely thirsty, drinking up to 16 ounces of water in the parking lot before going home. They have photos of him foaming at the mouth in the play yard. Sometimes he barks nonstop on the ride home, only to need to poop as soon as we get home. Don't kennels usually take dogs out to pee and poop within 12 hour time frame? Little inconsistencies in care can add up fast whenever it comes to your pets needs. Posted on the front door is a sign stating they only offer holistic and safe items, but they've installed tires and recycled tire materials for the dogs to play and run on. Tires are not holistic or natural. Artificial turf can heat up to a scorching 180 degrees in the summer. I would suggest you do some research before you start using this facility. *5 star Google reviews from current employees like the one left by Saryn_1 is a conflict of interest.

The people are amazing and the place is very clean and organized! I would recommend this place to…read moreanyone who needs daycare or boarding for their dog! I even saw they offer cat services for boarding! This place is the best!!

Doc has always had the best interest of my animals at heart and always went the extra mile for them.read more

When trying to purchase a new member of the family it's hard to know who to trust on line. After…read moredoing research and reading reviews I came upon White River Rottweilers. The photos and information on their website actually reflect their ideals and the quality of their animals. As stated they quickly do respond to answer questions. They obviously researched and worked to produce a healthy puppy. The owners Shane and Larissa take pride in their dogs and produce wonderful dogs. They filled the hole in our broken hearts. Great experience!

I picked up my gorgeous rottweiler pup this past Saturday and she's already doing SO well!! Shane…read morewas quick from the start when it came to just responding and being friendly and his wife, Larissa, was in just about every video they sent of Reina (my dog) and her brothers being very kind, playful, and interactive with the puppies!! Also, I had something come up to where I need to text Shane and ask if I could move my delivery date out by 2 weeks and he was more than welcome to do that with me. Lastly, I live approx. 15 hours from the kennel and as a woman this was always going to be the scariest part of the entire process, as the ground transporter is a completely different person than who I talked to the entire time. Shane put the driver, himself, and I in a group chat where the driver kept us both updated from the start of his drive until his arrival. We met at in the Walmart parking lot to keep it public, I paid the boy the transportation fee, the girl that was riding with him handed me the dog, they snapped a picture for the kennel's Facebook page (which I already gave my prior consent to), and we parted way. Overall the service was AMAZING, every interaction was lovely, very quick replies, all documents/paperwork were given to me, and I gained a beautiful 4-legged best friend!! At some point in the future I want another rottie and White River Rottweilers is still in business, they will be my first pick! They have earned a life long-long customer and friend and I think I invested my money wisely. Thank you so much for everything Shane and Larissa!!

I tried adopting a dog here, and he didn't work out. The place smells so horribly of urine, and I…read moredon't understand why. I know they have very little space, but that doesn't excuse the fact that my eyes were burning in the office from the ammonia. They should be hosing down and sanitizing the place. The poor dog I adopted was so foul with the smell of urine. So, I decided to foster the dog because I didn't want to bring him back! He had an aggressive bark and ended up biting a child. I had to bring him back even though I didn't want to. The staff acted extremely rude to me when I did. Then, I actually had to pay them $50 to take the foster dog back! I left, crying my eyes out. That place is messed up...

Got my Nellie from here. Very nice people. They keep care of their dogs & cats…read more They let us know everything about Nellie. They also make sure every animal is going to a great home.

I have been going to benny moores animal clinic since my dog was a puppy. my dog didnt like him but…read morei did, he seemed like a good vet, a little rough on my dog but he helped her. towards may i took my dog (9 y/o) to his clinic, something was wrong with her. she was throwing up, couldnt stay on balance, wouldnt eat or drink, lost over 5 lbs. he said it was her diet. so he put her on chicken and rice. nothing got better and we knew it was towards the end of her life, he told us that she had a mass on her stomach the size of the green tennis ball and she has cancer and we could do surgery but it would cost thounsands and not even bet she would make it out alive, he didnt tell us anything hardly, he just kept saying its "her diet". we took her home spending the last few days we had with her in june and she was doing awful. we took her to hillside animal clinic a few days later in floyds knob and they told us she had that mass, cancer AND she was bleeding internally and was going to die in a few hours and were lucky we brought her in. we ended up having her put down but my baby wasnt scared this time, and im glad she got to rest like she needed. thank you hillside. fu moores.

Not only were they so sweet to me as a first time dog mom, but they donated him medicine that I…read morecouldn't afford. I won't say this will always be the case for everyone. I just wanted to tell people that they truly care for your fur babies 100%. The prices really are not that bad, my baby just happened to get Parvo. Bless the kind souls working there.

I absolutely love Lora's Groomer Room. Lora does such a great job and she gets my dog done in about…read morean hour. I also like the fact that she does not have several dogs in her facility at one time. This is the best groomer I have ever gone to. Terri Miller

I have 3 of Susan's Persians and they are wonderful cats. She is a great breaded!!…read moreKathy D

SCAM. Low quality with possible deafness in blue eyed whites…read moreWay over priced for the.lowest quality Keep looking for reputable. The person is very arrogant on FB to whoever dares question this newbie breeder. The faces of the cats are not even as flat as a nice person.RUN!