DO NOT trust/use Dr. Mary Volker or this Dental "Care"facility. They only CARE about money. Mary will be fake to your face and stare at you with greedy soulless eyes as you flip through the Bill and get to the final page, the total (hoping you didn't read the line-items along the way). Nearly $6000 total, to have a small cyst and the teeth of my cat removed. I was fully ready for around $3k, what my hometown clinic estimated. I asked for a payment plan but here's the kicker, these people are so greedy that you can't make a payment plan unless you use a 3rd party company that they heavily push on you that'll have interest rates. I'm a disabled vet and asked if there's a military discount or heck, even a hardship consideration... of course not. They made a "deal" with me, 3k upfront (All of what I had planned), the rest in a couple weeks. This left me to come up with the other chunk I was NOT prepared for (had to make some major cuts in my financial planning) These are evil, greedy people. Don't get me wrong, she did the surgery, I couldn't do that, I didn't go to school for that but I think somewhere along the lines it became less about the animals and more about the money. When the surgery is $2000+ and the rest is GROSSLY overpriced line items like $25 for a .10C plastic cone, $100+ to SET-UP a station (not even the equipment, literally to set up a tray/station, I asked the receptionist about this specifically because I was flabbergasted going back to the waiting room and going over the bill), medication waaaay up-charged, etc. There's owing a company (Mary happily informed me she, as the owner, was able to make me my "deal") and making profits, which I get, but these people rape you and I don't say that lightly... I left feeling violated. They took advantage of me and my situation, enough that I've thought about this for 3 months and have come here. In Mary's own words, they are "competitively priced" yet they were the only ones I could go to for oral surgery on my cat, they have a literal monopoly in the area (I had to drive 2 hours just to get there) so how is that competitive? I tried being a reasonable person, talk to Mary, tried to make real changes that would help others but when I confronted Mary over the phone about an empathetic payment option(s), she gave me empty promises that were honestly convincing and got my hopes up but nothing changed. She assured me she'd reach out to me immediately after talking with her cohorts in a couple days... that did not happen obviously. It felt cruel and transactional from start to finish. They could offer me a refund right now and I'd refuse, they "got" me and I accept that, but future customers (or victims here) deserve better. The Economy is brutal as is, no one can afford to have their pet turned into a financial trap that they use as a wager mechanic and it's sickening. I love my cat and his livelihood shouldn't lead to financial destitution because someone else deemed it so, unfortunatly that's exactly how it is. If you care about your pet and your financial well-being, go elsewhere. Find a vet who sees your pet as a life/member of the family, not a profit opportunity. read more

Animal Dental Center - Good boy Jasper :) - Veterinarians Near Me - Annapolis, Maryland

Dental went great and the doctor explained stuff thoroughly but I requested my cats canines both in email and in person twice and did not receive them and when I emailed asking about it, they pretended like I never asked and then ghosted me. I know when my cat passes hopefully a long long time from now this will be regret that I think back on with bad feelings in regards to Animal dental center and I will be making this known to anyone I talk to in the my personal life and my professional life. Edit- they finally replied to my follow up email around the same time I left my reviews on google still trying to gaslight me and acting like it was my fault that they didn't give me the teeth I requested. They said that they keep teeth for a week if requested and after that they throw them away all phrased in a way to deny any possibility that I did request them and they fucked up. They knew I wanted them. They knew they were there the entire time and they never reached out to me to ask if I was coming to pick them up. They trashed the one reminder I would have had of my pet after he's passed and in doing so ruined his brothers teeth which I do have but I'll never be able to look at Corvus teeth without thinking about the fact that I don't have Orion's teeth for a memorial. They literally stain my memory of my cat and he's not even dead for hopefully many many years but this will be something I will always remember. The response and their conduct makes me truly question how much they know about dentals, communicating with clients and what they did with my cat when I wasn't there. I work in the veterinary field and I no longer trust this place to ever touch one of my animals again and I recommend anyone reading this to get everything in email, record any conversations you have with them and save everything they send you in case they try to gaslight you too. I truly hope no one else has my experience, but I would lower your expectations when you go in, they aren't the specialist they make themselves out to be and they certainly don't hold their employees to a high standard, this truly felt like a McDonald's employee dealing with me and just trying to give me the brush off. read more

An update to my earlier review. I ultimately went back to the business because my dog required treatment quickly for two teeth. The vet and office staff could not have been better. The staff quickly checked us in, the vet patiently explained the options, and the staff thoroughly walked me through post-op instructions. Notwithstanding my frustration in my original review, I highly recommend this business. read more

My wife has Alzheimer's, and her favorite cat wasn't drinking, eating, and was hiding. She had terrible gingivitis. Pearl is an 8-year-old, blue eyed beautiful rescue. She was being treated with steroids by another veterinarian. The shots only lasted three month and it was getting expensive. We were referred to the Animal Dental Center in Annapolis Maryland. Dr Mary Volker is intelligent, competent, kind, thorough, beautiful, and was Pearl's last hope of recovery. It was touch and go for about 6 weeks but now she has made an amazing recovery. She ran through the house, playing, jumping from one piece of furniture to another. She hasn't done that in some time. The extractions were expensive but obviously worth every penny. G-d bless you Dr Mary Volker. Pearl is eating, drinking, playing, and gaining her weight back. read more

Dr. Kim was AMAZING with my elderly chihuahua. He needed ALL of his remaining teeth removed (~ 14 teeth). He has heart problems and had a scary reaction to anesthesia during a different procedure, so I was VERY nervous. Dr. Kim was reassuring, confident, and incredibly patient with both my nerves and my dog's nerves. The procedure was uneventful, and at discharge he was more alert than he normally is after anesthesia (photo is from his discharge). He recovered quickly and his follow-up appointment was fast and easy. I was thrilled with Dr. Kim and will definitely be back anytime one of my dogs needs a dentist. Worth every penny! read more

Animal Dental Center - Veterinarians Near Me - Annapolis, Maryland

I have seen just about every doctor in the office. The staff is great, they even gave me lessons on getting medicine in my cats mouth. When I asked Dr. Kim how she could open my cats mouth so easy, she said that is why I pay her, she is trained to open mouths. We both laughed. I still trying to figure that out but Dr. Luskin said my cat can't bite me, he has no teeth. I would definitely recommend. read more

Principles of Veterinary Medical Ethics of the AVMA state that, The Principles: A veterinarian shall be influenced only by the welfare of the patient, the needs of the client, the safety of the public, and the need to uphold the public trust vested in the veterinary profession, and shall avoid conflicts of interest or the appearance thereof. "A veterinarian shall not allow any interests, especially financial interests, other than those mentioned above to influence the choice of treatment or animal care." Here is our experience: above it says, "welfare of patient, needs of client, .... So why did Dr Luskin tell his receptionist Valerie, to "fire" us as customers, refusing to medically treat our beloved rescue dog this morning, because we canceled? According to Valerie, she stated that since we have canceled/changed our appointments with the Dr prior times, the Dr wanted her to tell us that our dog is "fired" from any future medical treatment by Dr Luskin. I said "fired?" Valerie said yes, he fired your dog as a patient which happens very often in the vet field. He has other patients who would love to see him and not change or cancel appointments. He prefers to treat those animals/clients and can rightfully chose who to treat. She did continually push us to see an "associate" trainee vet in the pactice instead, for which we declined. We felt that if dr Luskin fired us in retaliation for a perceived insult how could we trust anyone in his arena to not harbor bad feelings toward our dog? This seemed very unprofessional coming from a medical provider but it is his practice and we did cancel. arent medical doctors accustomed to dealing with families and the public? Or, do they select only animals with families that make them feel honored ? Weve heard some vets using cancelation fees as an incentive but never firing the animal from their medical commitment as a vet and then trying to force our dog to be serviced under anethesia by a trainee vet instead, at the same price charged for a senior head vet. Very disrespectful. This recent problem brings to light another: The Dr's practice operated on our other dog for a root canal, years ago, and it went fine, extremely expensive, but fine. The issue we had with it left a lingering discomfort of dishonesty though. Heres why: during our exam and discussion about the root canal, dr Luskin answered that he, himself, would absolutely be the one doing the procedure. Afterall, why would we even have expressed interest in the first place when we researched his credentials and experience beforehand. We found out by accident that it was actually another person, we never knew about, met, or were told about. In the end, we felt that dr Luskin does what feels like the sales pitch part, making clients feel comfortable with meeting and talking with him directly, and then so many others in his practice that he has there as students or newbies, that you will never know about, actually do the surgery/anesthesia. So, a word of advise is, ensure you have in writing who exactly is going to be operating on your pet and screen them, if it matters to you. Since our dog at the time did fine, we tried to ignore the fact that our dog and probably most were used as practice for the benefit of the different people he has working in his practice for teaching them and for new less experienced vets needing continuing education credit. Maybe that was one of the reasons subconsciously we kept rescheduling the appointment; we were feeling uncomfortable about another round of that and the risks of something unfortunate happening to our dog in the hands of god knows who over there. Each client should have the right to know who exactly will be medically treating their pet before agreeing to trust them with their family members' lives via students or new vets when many folks bring their animals there trusting that the most experienced Dr will be the one actually performing and operating on their pet and not just "overseeing", which adds risk to any procedure. The students may or may not be good but theyre new and still learning. people pay more for an experienced specialist level based on the name of the door of the practice. So this situation today was likely meant to be, based on the history and our lingering mistrust, and the fact that dr Luskin has grown to the point in his field that its all about him. read more

Wow! Dr Mary Volker and her amazing staff (especially Amy, Grace and Kendall) are truly the A Team! Am here in Maryland from California and urgently needed surgery for one of my dogs due to drug-related hyperplasia. We were so blessed to find Animal Dental Center and doubly blessed to have Dr Volker as our Oral Surgeon. She is gifted, brilliant, genuine and oh so very responsive to all my email questions that were always diligently provided to her by her most amazing Assistant (Amy) that anyone could ask for. And Grace ...well.................Leo already misses you a LOT! Thanks Guys....you are all A+++++Professionals xxxxx read more

We love Dr. Luskin -- our sweet girl had to get a root canal after damaging a canine tooth last year and he took the time to explain the procedure and answer a multitude of questions as a nervous dog mom. Unfortunately, she had a traumatic experience at daycare this week and managed to damage several additional teeth -- requiring a tooth extraction and two more root canals (the original root canal was miraculously undamaged). The ADC and Dr Luskin were able to see us first thing the very next morning, and stayed late to accommodate her surgery and post op recovery before we picked her up later that night. We feel very fortunate to have found Dr. Luskin and his skilled team -- despite the unfortunate circumstances for our pup that led to her requiring oral surgery! read more

The day we had an icy morning I opened my back door to let my baby out to go potty. When he slid and flew down my steps my heart dropped. He got up but was yelping and pawing at his jaw. I rushed him in to the closest ER who referred me to the Dr. Luskin at the Animal Dental Center. I called praying I could get him in, the vet had said his jaw was fractured. miracle it was they were able to get him in that same day to have Rex's jaw fracture attended to by competent caring professionals. I rushed him in there, they immediately took him back and gave him something to help with pain and placed a muzzle to stabilize the jaw. Dr. Luskin and Dr. Kim came in and discussed the procedure that would need to be done to help my poor baby regain use of his jaw and be almost as new. They were very compassionate and helped calm my nerves down by going over every detail with me. I left Rex there and stayed in the area because I was a mess and there was no way I was going home. Stopped in to check on him and was given complete updates on how the procedure was going. When they finished Dr. Luskin came out to tell me how my baby was doing and he and Dr. Kim went over the whole procedure showing me the x-rays and pictures and gave me all the information I would need for home care to ensure his recovery. My Rex is now able to chew on his favorite stuffed ducky and eat like a normal dog. Thank you to the Animal Dental Center and the caring staff there. I have my Rex still because of you!! read more

Do not use for oral surgery. Dr. Luskin and staff are NOT board certified surgeons he is certified in dental only and not all the doctors are even certified in dental as his advertising would have you believe.  Need teeth cleaned for 1K I am sure no problem, need oral surgery for cancer - forget it. From the time you made the appointment it was a mess. You called to make with Dr. Luskin then the appointment is set with another doctor. Then the fun really begins when each person in the office thinks your dog does or does not have cancer , will live won't live, and you have no idea what they are proposing to do.  Then heaven help you when you book an appointment to get clarification from Dr. Luskin you get no answers only a hard sell your dog "will die if you don't do this today' and then finally he gets frustrated when you don't agree to the immediate surgery of removing the dogs jaw and states "you are  wasting my time I could have booked another 1.8 k for the next hour and walks out" ...  We went to see a board certified dentist who is also certified in surgery Mark Smith Gaithersburg. He had a model of a dogs teeth and jaw , showed us photos of the procedure, discussed recovery time and problems, said what his thoughts were and gave us an estimate. Not really extraordinary but it was compared to this group. Just an update on 2/16/17 the dog is cancer free. We spent about the same amount of money Luskin wanted and had a better experience. University of Pennsylvania dental and Dr. Mark Smith are preferable than this experience and cost about the same but more qualified and easy to get appointments with. read more

Dr. Luskin was amazing in dealing with my geriatic rabbit, Baby. I love how he actually showed me what was going on in Baby's mouth and sent me pictures of the actual surgery. I could tell Dr. Luskin is very experienced and cares about each patient individually. Plus, I enjoyed the compliments about Baby's good behavior. read more

Animal Dental Center - My rabbit, Baby, eating his recovery food a few days after surgery - Veterinarians Near Me - Annapolis, Maryland

Extremely happy with the service we received today ! I called early and spoke with Kendall who was very pleasant and worked with me to get my dog in for an emergency appointment. We were able to get him in and get the procedure he needed right away. Dr. Volker and Dr. Kim were wonderful! Thank you for everything read more

First took our Sheltie rescue Murphy here because he's always had teeth issues. After taking full dental x-rays and we discovered he suffers from resorption, a painful condition whereby the teeth develop holes, sometimes below the gum line. He also needed a root canal. Dr. Volker explained this condition and her and her staff took excellent care of Murphy during and after his procedure. They are not inexpensive. We've since taken our other two Shelties there for treatment. I highly recommend them to anyone searching for a caring and knowledgeable staff. read more

I have taken 5 of my dogs to Dr. Luskin for serious problems including oral cancer. Other veterinarians are okay to do routine dental cleanings, but are not skilled enough to handle complicated cases. His skill saves lives. He gives special attention to elderly dogs who have special dangers associated with receiving anesthesia. He is prepared for unexpected complications during surgery. I received the pathology report today from my dog's surgery on Monday. I noticed that Dr. Luskin gave the names of 4 pathologists that he would allow to analyze the biopsies he submitted, and he stated none but those 4 doctors were acceptable. To me this shows that he demands excellence from every other doctor that has any part in his patient's treatment. One of my friends took her pug to him after her primary vet did a dental and partly removed a cancer, and gave her a very poor prognosis. Dr. Luskin made no promises, but after his surgery the dog lived many years with no recurrence of the cancer. The miniature poodle of another friend had his jaw broken by the primary vet during a dental. That vet then sent the dog to Dr. Luskin who was able to repair the jaw of the elderly jaw and save the dogs life. Without Dr. Luskin's skill the dog would have been euthanized because he was in terrible pain and unable to eat. The other thing that is exceptional about Dr. Luskin is outstanding service to the client too. Last Sunday I realized that the growth in my dog's mouth got much bigger in just the 2 days after her veterinarian showed it to me during her wellness exam. I felt desperate and called the Animal Dental Center's phone number. I left a vm. To my astonishment, Mrs. Luskin called me back with 1 hour. An appointment was made for Thursday, but later that day I saw more awful stuff in my dog's mouth and again called the Dental Center and left another vm. This was Sunday evening. Within a few minutes Mrs. Luskin called me back again, and said that Dr. Luskin rearranged his scheduled for Monday so that he could see my dog right away even though he already had many appointments for Monday. Dr. Luskin finished my dog's surgery close to 10 pm on Monday. What doctor would do that? How many doctor's put the welfare of the patient above what is convenient for them? Finally, Dr. Luskin called me today to tell me that that the biopsy did not show any cancer. I think that he sets the gold standard for veterinarians. read more

The Animal Dental Center was AWESOME. Every one knows that my dog is my baby... he's a very active healthy happy boy so when I saw him in pain, I knew I had to get it taken care of. He had to receive a vital pulpotomy on his canine tooth, and had a dental cleaning as well. I do not leave him just anywhere and for the first time, I actually felt extremely comfortable leaving him. I knew he was in great hands. The doctors were all extremely nice, knowledgeable, and explained everything to me in "normal" terms. I was greeted by 3 different doctors when I first got there who explained everything in depth to me. 5 STARS!! read more

Dr. Luskin and staff were great from start to finish - after walking away from AVIM on Bestgate Road - I was thrilled to find someone so experienced with canine oral cancer and associated surgery. They were professional from start to finish - they were able to consult with me and complete surgery within 5 days, compared with the 8 days just to get a consult with the Bestgate Road facility. Dr. Luskin spent a great deal of time with me and my pet - explaining and demonstrating what to expect and going over the possible prognosis. He was straightforward and easy to understand and while we don't know our dog's final prognosis until the biopsy results come back, I am very confident in recommending the Animal Dental Center - particularly to those caught up in the spending treadmill of AVIM on Bestgate Rd. read more

I cannot say enough praise for Dr. Luskin and his staff. I had previously had a dog that developed heart problems due to the lack of tooth brushing his teeth. Another vet said that it was okay to put the dog to sleep to clean his teeth. Subsequently, the dog never woke up. We were extremely nervous to have our dog have teeth cleaning, and this time, extractions. I read other reviews about Dr. Luskin and was impressed. After meeting Dr. Luskin and his staff, I felt comfortable and knew our dog was in good hands. Dr Luskin and his staff took the time to listen to our concerns, explained everything, and was very compassionate. My only regret is --- why we didn't find Dr. Luskin sooner. He is very passionate about his work and we can't thank him enough. read more

Wonderful experience! Went in for an exam of a chipped tooth and learned there was much more going on with other teeth. Staff was professional in every way. They conducted the consultation and procedures as if they were treating a human. Dog is all better and resting comfortably. Thank you all very much. read more

Not a fan. Nothing about the experience was satisfactory, especially for the exorbitant price I paid. First, the office keeps you waiting interminably long periods every time you come in, even though each time I had an appointment. For my first appointment, I waited over an hour to be seen in the examining room. After the vet performed the procedure later in the day, I had to wait to talk to the vet; after that, I had to wait even longer to get my animal. This is unprofessional and galling for pet owners who themselves are professionals and must get to work. (One thing Animal Dental Center IS quick about is getting you to pay--half up front and the rest before you see the vet a second time, once the procedure's been performed.) Second, the vet who I saw told me about the possible ill side effects of my cat's surgery AFTER the procedure; had I known the negative consequences ahead of time, I would have asked more questions and, possibly, reconsidered my options. Now my animal has a crooked mouth. Third, you must pick up your pet early in the evening, since animals are prohibited from staying there overnight. What about people who work and commute? One would think that a vet's office as expensive as Animal Dental Center would make some accommodations for animals either to be picked up later in the evening--at least until 7 p.m.--OR allow the pet to stay there one night after the surgery to be picked up the next morning. The feeling I got from this place was being in a factory where the pet goes in; you pay a lot; and the pet goes out--without any after-care. True, I did receive a phone call from the RECEPTIONIST the next day to see if my pet were ok, but that's it. Finally, and and as I mention above, the price was astronomical. I should have gone to my regular vet for what my cat needed to have done. But Animal Dental Center didn't mention that as an option. Instead, the vet went headlong into a surgery that my regular vet could have easily done (she's done it before!), one that would have cost a third of the price. I will never go to Animal DentistryCenter again. If YOU go, make sure you ask lots of questions up front--and be prepared to empty your pocket book! read more

Dr. Luskin is excellent albeit not cheap. You could probably get a less expensive extraction elsewhere (maybe even there) if you dog is otherwise healthy. Mine was not. She had a chronically sensitive liver that made being able to put her under anesthesia questionable. One vet refused. Dr. Luskin did two surgeries on her after running tests on liver function. (Her enzymes were high but function was fine to rid body of anesthesia.) One at age 6. Another at age 9. (He warned me to not give her anything I couldn't bite through and we moved away from harder rawhide to chips but the girl had to chew or was miserable.) The after care was amazing. With the later, I had planned an overseas trip prior to diagnosis and had to leave her in a family member's care a day after surgery. Dr. Luskin checked on her more than I did considering the time difference and gave his cell number for emergency. He answered at 9 p.m. when we weren't sure if we had an emergency or not when her tummy puffed up. She came through fine. He called back an hour later after being correct that her bladder was overfull from fluids administered pre-surgery but she was too tired to get up and go out. (We carried her down the steps and supported her legs at his instruction.) He also followed up with the regular vet w/out our asking. She died at age 11 from cancer. I was told by the regular vet (NOT Everhart where I go now) that the infection she had before we took her to Dr. Luskin at the first split tooth (not visible before Xray) should have done her in and we should put her down. Glad we didn't and found Dr. Luskin. He serviced two locations at least then: Annapolis and Towson. I would check the schedule to be sure he is where the work is being done on the day you are in if you want him or travel to the other although the other docs are probably good as well. Reading the other reviews I must add I had a very similar experience with Kendall who I believe is at the Towson location where the billing is done though I could be wrong. She is extremely rude and impatient to the point I went to Annapolis so she could have no interaction w/ my dog the second time. I complained then too. Totally different interaction w/ her another time I called. Think supervisor was in earshot and she poured on the honey. Please get rid of her. She is hurting your business. read more