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    Animal Placement Bureau

    4.3 (6 reviews)

    Services - Animal Placement Bureau

    Animal shelters

    Pet adoption

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    Animal Control & Shelter Ingham County - This is my boy Doolin

    Animal Control & Shelter Ingham County

    (15 reviews)

    I never imagined that one of the hardest parts of surrendering a beloved pet would be the way my…read morefamily member was treated by the people who are supposed to help. A family member of mine found himself in an impossible situation. He could no longer provide the care his animals deserved, so he made the heartbreaking decision to surrender them. Anyone who has ever loved a pet knows that this isn't a decision someone makes lightly. Out of embarrassment and fear that the animals wouldn't be accepted, he initially claimed they were strays. When staff discovered that one of the pets' microchips was registered in his name, he admitted the truth. Instead of being met with compassion or understanding, he says he was treated with judgment, condescension, and a complete lack of empathy. People who surrender pets are often experiencing financial hardship, housing instability, illness, or other crises. They are already carrying an enormous amount of guilt and grief. The last thing they need is to be made to feel like terrible people for making an agonizing decision they never wanted to make. I understand that shelter staff deal with difficult situations every day and that honesty is important. But there is a difference between holding someone accountable and treating them with basic human dignity. Kindness costs nothing. If your mission is to serve both animals and the community, then compassion should extend to the people walking through your doors as well. No one should leave an animal shelter feeling humiliated for doing the responsible thing when they can no longer provide proper care. I sincerely hope the Ingham County Animal Shelter reflects on how its staff interact with people in crisis. A little empathy can make an unbearable day just a little more bearable. Based on this experience, that empathy was sadly missing.

    Officers from Animal Control were super responsive and very kind when they responded to my call…read moreabout a vicious pit bull dog that confronted me on my front porch. It stalked and circled me as I stood frozen in place before it finally ran back home. I appreciate AC officers talking with the dog's owner, reinforcing the leash laws and warning them to not let the dog off-leash again. My neighbor has since apologized and promised to do better about leashing the dog. Big thanks to Animal Control!

    Animal Placement Bureau - animalshelters - Updated September 2026

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