I have had 2 visits to this vet so far. Both times, I can't tell you how impressed I was with the whole team. Quickly seen. Thoroughly seen. Kind and super helpful desk staff, nurses and doctor. I am grateful to have such a quality urgent care vet close to me and for the help they've provided me and my pets in stressful circumstances. read more

This is the second time that I have gone here for my cat who has had a burst anal gland. This facility was seen by Dr, Lee who was very professional and understanding. While waiting for my cat two lovely, receptionists Jamie and Andrea kept the waiting room clients amused with their positive, kind virtues and made us smile. While we wait for our sick fur babies, the receptionist kept us smiling and happy even though they were going through a wifi crisis. I truly recommend this facility if your furbaby is ill. It is wonderful, kind, and caring. read more

I took my dog there on a Sunday. Thank goodness someone is open on a Sunday!!!!! My dog had diarrhea for a whole week. I tried all the tricks and couldn't manage it. The weekend got worse with vomiting and liquid diarrhea. I didn't want to do an emergency, since it's so expensive but it was something that needed to be looked at. I found Animal urgent care by a referral through Studio City Animal hospital (another winner - love Dr Mike and staff) We got there at 11:45 to check in. We got in right at 12 and my dog was seen right away. Dr. Berman was amazing and thorough. My dog has mast cell tumors and having this issue would add unwanted stress to her system. She also has a dog with the same condition, so it was a wonderful match. She was in and out in 2 hours with all treatments and results. Dr Berman and staff took the best care of my dog and she was so much better when we got home and still doing well today. The bill was very reasonable. They do not price gouge!! The front desk was also so sweet. Overall an amazing experience. I would take her here again if needed, and would recommend any animal owner, if there is no emergency, this is your place to go! read more

One of the best vets I've ever been to in all my 6 years of husky ownership! :) Kilo and I came in on a whim because he had sudden diarrhea. They were able to take him in instantly, and were very communicative with what he was going through, and why, for all parts of the process. They reassured me at every step of the way and were so kind in answering all of my questions. Most importantly, they made Kilo feel better, and for that I will always be grateful. It was so cool to see all the vets and doctors in sync, handling the queue of owners + their pets with such grace. I think it's amazing that they donate to the Burbank Animal Shelter every time they get a review. You are the best type of humans, Animal Urgent Care. We appreciate you! read more

They were very respectful, very patient as I said goodbye to my sweet Sofia. It was hard, but they certainly made it more compassionate.

Great experience bringing in my cat when she developed UTI symptoms late in the day. I was in and out within a couple hours, thankfully. Wonderful customer service -- I really appreciated the staff's patience and understanding during a stressful situation. read more

Since having to come here to say goodbye to our sweet Yogi: 1. they've sent cards sending their condolences with a message from each staff member. 2. we have received our babies ashes along with the paw print & a few add ons. I can't express how much I appreciate them taking so much time & thought into their patients & their families! Truly above & beyond. Can't say enough good things. Thank you always read more

Our Mona was attacked by another dog today in the morning ;( and we came here for the first time ... I can't say enough good things about this place. Dr. Thompson was absolutely amazing -- calm, compassionate, and so gentle with our Mona. She took time to explain everything and made sure we understood the treatment plan. You can really feel she cares about animals, not just doing her job. Aleisha at the front desk was an angel. Even though the clinic was busy, she stayed patient, kind, and kept us updated. She made the whole stressful visit so much easier. Thank you guys for being so professional and kind -- you truly helped us through a scary moment. Highly recommend this clinic if you need urgent care for your pet! read more

Animal Urgent Care - Veterinarians Near Me - Burbank, California

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Everyone here is sooo helpful and nice!! I brought my cat here last minute and they helped me out right away! Everyone here is so sweet your pet will be treated well!! read more

Great care and support every time I take my dog there for urgent care. Thank you to the entire staff, especially Andrea and Dr Lee for taking such great care of hazelnut today. read more

Dr. Thomson and her entire team are incredibly kind, compassionate and experienced. Dr. Thomson was completely transparent with the test results and patient as we all discussed what our next steps could be. It's scary to see your pet unwell and they were so helpful in assessing what happened to our 12 year old, tripod dog when she had a massive seizure. There is no hijacking or excessive profit grabbing which seems to be more of the norm these days that take advantage of us dog parents when we're vulnerable. If you're a dog parent and need to know that there is a team to help you during an emergency, please consider this center. read more

Animal Urgent Care is a trustworthy and reliable place for pet care! I've taken my dog, Betty to get treatment and they were very friendly and helpful! The FOH staff is really sweet. Unfortunately, I had to put sweet Betty to sleep. A few weeks later, I received a sympathy card signed by everyone at Animal Urgent Care! A very kind gesture, it shows that they really care for our babies. I'd recommend this place for anyone looking for veterinary care! read more

Animal Urgent Care - For Betty - Veterinarians Near Me - Burbank, California

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They told me my dog would probably die in a few days and they recommended I took her to get a pacemaker (she is almost 17 years old!). The visit left us all feeling defeated. They ran a bunch of test and recommended more, they also highly recommended I hospitalize her. The next day I took her to our regular vet and he recommended heart medicine. Many months later our dog is still kicking :) read more

Our family had an exceptional experience at Animal Urgent Care during one of the most difficult moments of our dog's life. Our senior dog Bo experienced a rapid decline in health, and we brought him in for a quality-of-life assessment. We were fortunate to be seen by Dr. Travis Linney, who showed remarkable compassion, patience, and clarity throughout the entire visit. He spent more than 30 minutes with us, gently walking us through Bo's condition, explaining what he was seeing medically, and helping us understand realistic next steps with empathy and honesty. His bedside manner was calm, grounding, and incredibly supportive at a time when we truly needed it. The staff was kind, efficient, and respectful, and we never felt rushed or dismissed. Instead, we felt understood and cared for. Dr. Linney's guidance gave us the clarity we needed to make thoughtful decisions for Bo's comfort and dignity. We are deeply grateful for the compassion and professionalism we received here and would highly recommend Animal Urgent Care to any pet parent facing an urgent or emotional situation. They helped us navigate a heartbreaking day with grace, and we are sincerely thankful. read more

Very caring staff - we walked in there, knowing we were going to walk out without our dog, and they were more than accommodating, respectful and compassionate- thank you for making a very difficult day a little easier read more

I took my puppy here last night after she was refusing to eat and drink water. I explained she had just received a vaccine but I was just told she could have kennel cough but otherwise seemed okay and that it wasn't an emergency. This morning after following instructions from this animal hospital my puppy was once again not acting like herself. I found out today she was misdiagnosed, a very serious life threatening reaction to the vaccine she received and that it could've been caught last night through a simple exam. I believe this hospital is incompetent, and some of the staff here seem more driven to push as many services possible to make the most $$$. Not to mention we never received the results, diagnostics or anything from the exam. I care deeply for my pets and came here because I saw the good reviews but now I don't think I'll be returning. read more

I have gone to Animal Urgent care a number of times and every single time I come away wishing they could be my regular vets. Aleisha and Jamie, both at the front desk, are so kind and helpful and, on top of that, really nice. Dr Thompson is a great vet. She explains everything very thoroughly and discusses all options. Plus, like Aleisha and Jaimie, she's really nice! read more

I brought my French Bulldog, Elvis, to Animal Urgent Care in Burbank for an ear infection, and I couldn't be more grateful for the care we received. From the moment we walked in, Lily, Hana, and Jaimie made us feel welcomed and cared for. They never made me feel like just another customer. They took the time to explain everything clearly, not only treating Elvis but also educating me on the proper ways to maintain and prevent future ear infections. That extra effort to inform and guide me really stood out and gave me confidence moving forward. What I appreciate most is knowing that this urgent care hospital is here when I can't get an appointment with my regular vet. Having a reliable and compassionate team available for emergencies brings real peace of mind. Thank you, Lily, Hana, and Jaimie, for treating Elvis like family. I highly recommend Animal Urgent Care in Burbank to any pet owner who wants professional, compassionate, and knowledgeable care. read more

Animal Urgent Care - Elvis - Veterinarians Near Me - Burbank, California

I am so grateful for the care provided by Animal Urgent Care, especially Dr. Perez. While it was my sweet boy's final day, the office made a horrible day just a little easier with their compassion and clear explanations. Emergency pet hospitals/urgent cares can be so hit or miss, but I trust this place hands down. The prices are very fair in my opinion and I felt kindness from everyone I interacted with. I just went to pick up my boy's ashes and the same receptionist who was there on the day I came in was working. She remembered me and we had a brief conversation about how difficult this all is, and knowing that empathy was there from all the staff was huge. I wish I didn't have the experience of losing my boy to make this review, but I hope it helps someone who needs guidance. read more

FIRST VISIT My dog had an ear infection and although the clinic was busy the night prior, I decided to visit the following morning and quickly accommodated (on a national holiday). Alicia provided guidance as we checked-in for the first time, and Jamie assisted with the remaining process, including review of discharge information. All staff members, including the admitting RVT and assigned doctor were incredibly helpful, professional, and kind. Thank you for such great care! read more

Not a long wait time. They were very sweet to my dog. A little pricey but you get what you pay for ! read more

From 5 Stars to 1 or if possible -50 based off of the interaction with the leadership at ownership of this establishment -- Deeply unethical behavior from the owner. Please avoid this place. We previously left a very positive review of Animal Urgent Care in Burbank based on our early experience. However, after a recent and extremely disappointing interaction with the owner, Dr. Ryan Gershenson, we have come to realize that the integrity of the leadership reflects the integrity of the entire clinic--and it is severely lacking. We contacted the clinic requesting a prescription refill for our dog's recurring, severe diarrhea. She had been prescribed this medication less than 30 days ago by the same clinic, and we are currently out of the country. We sent clear documentation and photos to support our request and explained that returning in person was not possible at this time. This was a completely reasonable and legal request under California veterinary standards. Instead of handling this with any degree of compassion or professionalism, Dr. Gershenson personally called us--not to help, but to argue, speak over us, and accuse us of misrepresentation. He was aggressive, condescending, and dismissive, refused to put anything in writing, and ignored both the facts and the law that permit refills within 30 days in an ongoing patient relationship. What's worse, it became clear that this denial of care was retaliation for a prior formal complaint we made about the clinic's behavior. That kind of vindictive response is not only unprofessional--it is unethical, and frankly, dangerous. Despite giving Dr. Gershenson and his team multiple opportunities to resolve this matter appropriately, they chose to double down on defensiveness, ignore our dog's needs, and completely abandon their duty of care. The owner demonstrated zero kindness, compassion, or responsibility--traits you'd expect to be foundational in a veterinary setting. Please avoid this place. There are many animal urgent care clinics in Burbank and Los Angeles where your pet will be treated with the respect, empathy, and professionalism they deserve. Sadly, Animal Urgent Care, under Dr. Ryan Gershenson's ownership, is not one of them. read more

Jamie and Aleisha are AMAZING. I brought my dog in for an allergic reaction. They both took the time to listen to my concerns but also took the time to help ease my anxiety surrounding my baby. They even got me to smile and laugh all while I was in a panic over my dog. Apologies I didn't get the names of the vet techs who helped but they were also so kind, calm and patient. I unfortunately had a concern with my dog a few days after my original visit and I was immediately met with care and understanding. I fully trust that this urgent care with the care of my dog. Thank you to Jamie and Aleisha for really making this scary experience way more comfortable for myself and my baby. read more

I've been bringing my dogs to AUC Burbank for years, and they've always come through--especially when our regular vet is closed. Tonight, my dog was stung by a bee for the first time. We rushed over, unsure if an urgent care would even treat a bee sting, but the staff took him in right away. As always, they were incredibly caring, calm, and attentive. A big thank you to the vet. And a big thank you to Jamie and Aleisha over at the front desk. They are super kind and helpful, which made a stressful situation much easier. I highly recommend this place to anyone needing urgent care for their pets! read more

Today, my pup got stung by a bee and was really in a lot of distress. I rushed him to Animal Urgent Care, and I can't say enough good things about the experience! The service was outstanding and truly went above and beyond. They were so caring and quick to help. I also want to give a shoutout to Jamie and Aleisha at the front desk--they were super friendly, helpful, and professional. Thank you so much for taking such great care of my Yogi! Highly recommend this place! read more

Animal Urgent Care - Veterinarians Near Me - Burbank, California

Every animal parent knows the feeling of helplessness when their pet is suffering. The comfort, patience and reassuring care we were shown at this facility was bar none. Dr Geiger was so compassionate and down to earth. Andrea the receptionist was very welcoming and caring. I wouldn't hesitate to come back here. read more

Animal Urgent Care - Our Bailey. - Veterinarians Near Me - Burbank, California

If you and your fave mammal need emergency vet assistance, I cannot recommend the fine folks at ANIMAL URGENT CARE highly enough: they are located at 126 E Alameda Ave, Burbank, CA 91502. On-call vet Dr. Gershenson, Andrea and Jamie in reception, Kenya and Ervin the vet tech support were all extraordinary in their recent care of our beloved family cat. read more

Our 15 year old Maltese suffered what seemed like a stroke as he exhibited the symptoms. We were devastated, scared and heartbroken for what may come. When trying to find an urgent care, we nearly settled for VCA as they were larger and would have machine for testing, but even then I was very reluctant to take him in for MRI or CT scan as I did not want him to undergo anesthesia as he's so small and frail. I am so glad I went with Animal Urgent Care and saw Dr. Thompson. Her experience really showed during the initial assessment and recommended testing - she helped narrow down what could be ailing him through bloodwork, urinalysis, and other testing (no machines). She prescribed medication to address immediate deficiencies found. This was all under 2 hours, aside from 1 testing that had to be sent to a lab and they followed up as promised. The staff also sent a follow up the very next day which I appreciated because our dog was doing worse on the first day of the new medication. They recommended diluting the meds in water and using a syringe they can provide. This method worked out better for us because we had to give him meds 6x/day and he did much better afterwards. This location is small. You will be releasing your fur baby to them for assessment/holding while waiting for test results. Once eval is done, they call you into a room to speak with the doctor privately. You then approve the testing with prices listed. They are very reasonable and accommodating, unlike other places that price gouge up to 5x to what this place charges. I've taken my dog to an ER, and they held him for 6+ hours in a room while I waited outside (don't go to True Care btw). I think urgent care & ERs do this to accommodate influx of emergencies, triage patients uninterrupted, and try to get a more regulated read as some animals may be highly anxious/excited in a new environment or even with their owners. Expect to do some waiting, this one is better than others. Dr. Thompson and the staff were empathetic and experienced enough to be aware anyone coming in is in a scary and stressful situation. They responded urgently, sensitively and with sincerity every step of the way. Most of all, I appreciated Dr. Thompson's approach in assessment, testing, diagnoses for what she found. She never pushed me on testing nor went straight for a dire prognosis as other vets have done in the past (due to his age) and she calmed my nerves with her knowledge and care. Prices are very reasonable for urgent care. ER prices are 3-5x this location. Try them first if you can. I am so very happy we went with them - our beloved is doing so much better now and I believe Dr. Thompson saved his life. We have more follow up care involved now as he likely will need medication/care for life, but she guided us in the right direction. read more

Brought our dog in here late Sunday night with diarrhea & vomiting , they checked her vitals & made us feel a lot better and gave us a piece of mind. Ladies at the front desk friendly & helpful. read more

Animal Urgent Care - Check in , in the parking lot. - Veterinarians Near Me - Burbank, California

I walked in today with no appointment I was seen immediately. They were very caring and patient and My Bill though it's not low it's not completely outrageous. It's a mom and pops walk in urgent care. It's clean and everyone is friendly and nice. read more

This is my go to Urgent Care for my almost 6 year old dog. They are always able to fit us in the same day, even during Covid. I always feel safe and confident leaving him there. They are very communicative and loving. I highly recommend Animal Urgent Care! read more

Saw us right away, very kind, informative, helpful, professional. I would go back here for any urgent needs first

We had such a great experience! I took in my sweet baby mocha since we thought something was wrong with her leg. The front desk was AMAZING. Super sweet and they helped explain everything easily. The process was very smooth, the prices are fair and they are very honest about the diagnosis and what they recommend. I would definitely come back! :) read more

The best urgent care for animals! They really care about their patients and are always so kind and understanding. I've never waited more than 2 hours for a true last minute emergency start to finish! Every single person that works there is amazing. They're all so compassionate and truly make you and your pets feel cared for! They have a customer for life, I'll always bring my kitties to them! read more

My dog was vomiting white foam so I wanted to have him seen by a vet to rule out anything serious. In my frantic online search for a quality urgent care, I saw every local pet clinic had mixed reviews (including this one). I took a chance with this animal urgent care in Burbank. Glad I made a right choice. I was pleased with the service provided by the staff and Dr. Geiger. The team communicated with me very well at each step of the process. They promptly emailed me price estimates for all treatment options and ensured I provided my consent before proceeding. I did not feel pressured to do a full workup with x-rays, etc. All in all, I was out of pocket almost $600 (including $135 check up, $285 blood work, and $175 for fluid injections) but extremely grateful for the peace of mind. As an added assurance, I appreciated the fact that their $135 initial check-up fee is good for 48 hours in case your pet's symptoms worsen and you need to return for additional evaluation or treatment. read more

We brought our Doberman Fang in when he was acting off and didn't want to eat treats. The staff took him in right away, listened to our concerns and found internal obstructions during the X-rays and sent us right away to the emergency animal hospital. Without their fast acting, I don't think our boy will still be here today. We are so grateful for this team. read more

Animal Urgent Care - Veterinarians Near Me - Burbank, California

I cannot say enough good things about my experience at Animal Urgent Care. I brought my dog in when she was having a seizure, and the staff immediately took action with such kindness and professionalism. From the moment I walked in, I was met with compassion and support during what was a very stressful situation. Jaime H. at the front desk was truly incredible. Even though I was flustered and struggling to answer questions, she remained patient, calm, and understanding. She guided me through the intake process with such grace and reassurance. She is an absolute gem and a wonderful first point of contact for anyone walking through the door in an emergency. Dr. Perez provided outstanding care. She was thorough in her evaluation, took the time to explain the situation in detail, and answered all of my questions. Most importantly, she was able to stop my dog's seizure and ensure she was stable enough to come home with me. Her knowledge, calm demeanor, and genuine concern made a frightening situation so much easier to bear. This is an exceptional facility with an outstanding team. They not only provide excellent medical care but also bring humanity, patience, and compassion into every interaction. I am deeply grateful for the way they treated both my dog and me, and I would recommend them to anyone in need of urgent veterinary care. read more

Positive review goes to the staff. The front desk person and techs were really nice, patient and caring. Negative is that my dog was there for 3-5 hours just for an x-ray and results when I arrive when they opened. Apparently there is no radiologist on site so have to wait while X-rays are interpreted and a response is emailed. read more

The staff were amazing! Everyone was so compassionate of our situation. Instructions from the doctor were clear and they were patient as we asked all of our questions. read more

I brought my sick 14yo cat here yesterday just two days after being at the vet. Our little guy had completely stopped eating and drinking and was lethargic (really bad for a cat!). It's a drop-off clinic, so you're not in the room for the doctor's examination. Basically, you have a quick but thorough interview with a vet tech, and the doctor will call you when they have a treatment plan to discuss. Dr. Madden was spectacular in every way and deserves all the veterinary medicine awards! I learned a LOT more about what is going on with the cat. There was no pressure, and we now feel able to make much more informed choices after the visit. The cost is quite reasonable, and there was no deception in the estimate or final invoice. I was also given a well-detailed and helpful visit summary. The support staff is friendly, calm, patient, and knowledgable, and the waiting room is cheery with colorful paintings of the staff's pets (except one corgi on the wall whose owner doesn't work there anymore lol). Oh, and the cat? Well, he meowed, ate, jumped onto the couch, and used the scratching post for the first time in days. He's got newly diagnosed cancer, so it's gonna be a bumpy road, but I'm grateful to this place for giving us some tools to help him feel better. read more

Animal Urgent Care - Veterinarians Near Me - Burbank, California