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    1. Animal Urgent Care

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    Burbank, CA

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    Animal Urgent Care

    4.2 (389 reviews)
    Closed 12:00 pm - 10:00 PM

    Services - Animal Urgent Care

    Pet cremation services

    Emergency pet hospital

    Animal Urgent Care Photos

    Portfolio From The Business

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    Reviews With Photos

    Anastasia M.

    Our Mona was attacked by another dog today in the morning ;( and we came here for the first time ... I can't say enough good things about this place. Dr. Thompson was absolutely amazing -- calm, compassionate, and so gentle with our Mona. She took time to explain everything and made sure we understood the treatment plan. You can really feel she cares about animals, not just doing her job. Aleisha at the front desk was an angel. Even though the clinic was busy, she stayed patient, kind, and kept us updated. She made the whole stressful visit so much easier. Thank you guys for being so professional and kind -- you truly helped us through a scary moment. Highly recommend this clinic if you need urgent care for your pet!

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    3 months ago

    They were very respectful, very patient as I said goodbye to my sweet Sofia. It was hard, but they certainly made it more compassionate.

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    Animal Urgent Care Reviews in Other Languages

    Ask the Community - Animal Urgent Care

    How much is initial urgent care fee?

    As of July 2024, it's $120 for the intake exam, then obviously more for whatever the animal needs after the exam.

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    Review Highlights - Animal Urgent Care

    Linney called me and clearly explained all the options and how he was going to proceed with examining my cat.

    Mentioned in 36 reviews

    Read more highlights

    Small Paws Cremations - Our Custom Service 4 includes everything we offer.

    Small Paws Cremations

    (220 reviews)

    Van Nuys

    We lost our family dog Teddy after 15 wonderful years. Teddy was so much more than a pet and was by…read moreour family's side through so many difficult moments in life. Small Paws Cremation Service and Romo showed us incredible kindness and compassion. Romo reassured us that Teddy was in good hands, personally picked him up to be cremated and hand delivered his ashes back home to us with such care and respect. Romo gave us a lot of reassurance and we received great communication through out this process. It's rare to encounter such genuine compassion during a time filled with so much sadness. We are deeply grateful for the comfort and dignity Romo gave Teddy and our family during one of the most painful moments of our lives. Thank you, Romo and Small Paws Cremation Service, for treating our beloved Teddy with so much love and care. Thank you for bringing him back home to us!

    If I could give Small Paws Cremations 10 stars, I would…read more Today I had to say goodbye to my boy, my cat Ñoño, after 17 years, and Romo treated both me and my pet with genuine kindness, patience, care, and respect from beginning to end. On one of the hardest days of my life, he helped make a heartbreaking situation feel a little more manageable. He explained everything clearly, treated Ñoño with dignity, followed up professionally, and most importantly, showed real compassion. He also worked with me on the price when I was in a very difficult spot, and that generosity meant more than I can put into words. What stood out to me most was that he did not make me feel rushed or like just another transaction. He understood that this was family, not "just a pet," and he treated the moment with the seriousness and care it deserved. Losing a pet is brutal, and when you are trusting someone with someone you love, kindness matters. In my experience, Romo gave exactly that. I'm deeply grateful to him and to Small Paws Cremations for helping me through one of the hardest days I've had in a long time. I highly recommend them.

    At Garden's Edge

    At Garden's Edge

    (210 reviews)

    I'm writing a review, and this is already my fourth cat that Scott handles for me. I know a lot of…read moreplaces out there is all about being professional, timing, service. Scott is also good with these things, but I want to stress sth else I usually deliver my baby instead of having Scott pick it up, there's a peaceful sanctuary at his office. You would place your pet there and say your proper good bye, the process it feels more complete to me at least ... Scott is very patient and he gives a lot of time, he also has a lot cats, so I think he understands perfectly what every owner is going through, that we didn't just lose a pet. We lost a family. Scott gives a very peaceful and warm energy that you feel like you can entrust your pet with him and he would take good care of your pet. I think that's what every pet owner needs because we feel so vulnerable at a moment like this... Btw, He also doesn't take the payment until he is done with the service.

    I recently lost my fur baby who passed at the age of 21 years. She was my children's first dog and…read moremy companion after the Army. She definitely lived one of the best stress free lives. We have worked with Scott in the past and immediately called him after our fur baby had passed to schedule a pick up. Not only does Scott ease your heartache with his kind, comforting, and caring demeanor but he eases your grief during one of the most difficult and painful moments of your life. What is truly remarkable about Scott is that he has this Morgan freeman vibe to him. Somehow he brings peace to your heart knowing your pet is in the best hands possible. His prices are very reasonable and affordable if your pet passes after veterinary hours or over the weekend. Scott gives excellent detailed instructions, next steps, and turn around timeframes. There's a reason why he's so highly rated and why everyone recommends his services. He truly is the best and we can't thank him enough.

    West Coast

    West Coast

    (366 reviews)

    Sun Valley

    We cannot say enough wonderful things about and the care they gave our beloved dog, Sir Perceval…read more Fifteen years ago, we used this company when it was still Guardian Animal Aftercare for our two rescue dogs, and the compassion we experienced then stayed with us all these years. When Sir Perceval passed away, I immediately remembered them and reached out again. From the first phone call to bringing him home, every single step was handled with kindness, professionalism, warmth, and genuine compassion. Our aftercare specialist, Laura, at the Sun Valley location, stayed with us through the entire process and treated both us and our beloved pup with such dignity and care. The visitation experience was absolutely transformative for our grieving hearts. When we entered the room, Sir Perceval was resting peacefully on a soft bed, covered with a plush blanket, he looked like he was sleeping soundly, covered in a cozy blanket with flowers carefully arranged around him. The room was softly lit, peaceful music played in the background, and there were comfortable sofas where we could sit with him as long as we needed. We cried, hugged him, and said goodbye in a space that felt safe, loving, and deeply respectful. The thoughtful details meant everything to us -- when picking up his cremains, as emotional as it was, we appreciated the elegant, color coordinated packaging, the velvet bag his urn was wrapped in, the lovely engraving, his precious paw print. The service provided was exceptional in every way. In one of the most painful moments of our lives, West Coast Pet Memorial gave us peace and a final memory of our beloved dog that we will cherish forever. We are endlessly grateful.

    Context: I did not work with West Coast Pet Memorial Services directly and thus can't speak to…read moretheir customer service. This review is limited to the ashes and keepsakes I got from them for my late cat. Last week I lost my cat of 12 years, Oliver, to cancer. He passed away fairly suddenly when I took him to Animal Speciality Group (VCA) in Glendale because he had been throwing up non-stop and seemed to be in pain. Turns out his tumor had been bleeding internally and he was severely anemic and the cancer had apparently spread aggressively across large portions of his body, so I made the difficult but necessary decision to let him cross the rainbow bridge. At ASG/VCA, I purchased a cremation and keepsakes package, which I would later learn was being handled by West Coast. I just got the urn and keepsakes today in the mail and I really could not be any happier (other than if I could get my little buddy back). The wooden urn I chose was just beautiful, but I am especially blown away by the small vial with his hair inside of it; West Coast made a point to display his black and white fur in a beautiful pattern so I can always remember my tuxedo boy. I also did not ask or even pay extra for a paw print but I was so emotional and glad to find that West Coast had prepared one for me anyway. I really appreciate the work they did here to memorialize my boy. Thank you, West Coast, for your thoughtful work. Pictures include how I've set up the urn and vial of hair on my little altar for Oliver.

    Pet Cremation Services

    Pet Cremation Services

    (49 reviews)

    Van Nuys

    Such an amazing experience from start to finish. We had called a few different pet cremation…read moreservices around the area and Pet Cremation Services of LA had the most warm tone and best prices that we found. Neo and Ariel were so amazing and kind, and made sure that we felt that our little baby was being well taken care of. We could not be happier with the service that we received, they made us feel like family and made this difficult time feel much easier for us. Would highly recommend if you are in need of pet cremation services.

    My little sassy girl Cutie passed away recently and I think of her often. Cutie taught me a lot! I…read morewanted to give her a proper send off to heaven and I wanted my Cutie to know she will always be remembered and thought of not just by her mommy but to the world as a precious little soul that inhabited this earth. Ariel was God sent to me. The way Ariel memorialized my little sassy girl Cutie was more than I could ever imagined! Ariel engraved all four of her paw prints in a heart shaped terracotta stone along with her tail which gave it that extra special unique touch. The ability to feel her feet and hands by tracing my fingers along each anatomical groove brings a smile to my face. Cutie would often times take her front paw and wrap it around my finger and now I can replicate that feeling over and over thanks to you Ariel. Ariel inked my Cutie's paws, nose and whiskers too! When I saw the prints it brought me back to when I use to touch her nose and she would look at me and I could just feel her smiling at me with her eyes. Ariel made me a special ink design with Cutie's tail curved forming a half heart with her back paw in the middle. I don't have tattoos but if I were to ever get one this would be perfect! Ariel created so many personal touches for Cutie's send off to heaven that she had me crying tears of joy. I'm confident in saying my little sassy girl Cutie knew she was so loved not only here on earth but in heaven. Cutie is looking down from heaven and is saying thank you Mommy for being there for me-I love you! and I love you too!! Thank you Ariel for your artistic abilities and most importantly for the compassion you have for animals. I'm so grateful for what you've done and I value you! -Marisol V.

    Gemcore Veterinary Services

    Gemcore Veterinary Services

    (510 reviews)

    Chatsworth

    Gemcore cancer to my house to put my 14 1/2 year old dog to sleep, so I can't say it was a great…read moreexperience. It was a terrible experience. But that was not the fault of the provider, just the fault of what I was having to do. The vet was very nice and very patient. She even gave me a late night appointment so I could spend some quality time with my Dog. Writing this review brings up my pain again, but they did such a good job that I want other people to know about them. They were, expensive, but that was partially because it was a late night visit.

    I went on Yelp and called several vets. The veterinarian with Gemcore is the only one who answered…read more I'm so sorry I can't even remember her name because everything happened so quickly and it's all such a blur, but she answered my call at almost 10:00 p.m. while she was driving, when no one else answered. The last thing you want when your fur baby is suffering is to reach voicemail after voicemail. Hearing a compassionate human voice on the other end of the phone brought me so much comfort. She came to my home first thing the next morning. I was worried about my younger Golden Retriever jumping on her or interfering with her care, but she was absolutely wonderful with both of my dogs. She encouraged him to stay in the room with us once he was comfortable with her, and I truly believe that helped him understand what was happening. She was incredibly professional, but I'll never forget one small moment. Out of the corner of my eye, while I was saying my final words and paying my last tributes to my girl, I saw her quietly wiping tears from her eyes. As a healthcare provider myself, I know how often we're expected to wear a mask and stay composed. Seeing that genuine emotion didn't make her seem less professional, it reassured me that she truly cared. In those final moments, your mind races. You question whether you're making the right decision. Seeing her emotion gave me peace because I knew she wasn't simply going through the motions. I knew that if she believed my girl wasn't ready, she would have told me. Most of us are fortunate enough to experience this kind of heartbreak only a few times in our lives. She carries families through it over and over again. That takes an incredible amount of compassion. Thank you for your kindness, your empathy, and for helping my sweet Lilo leave this world peacefully and with dignity. Please take care of yourself, too. The first photo is the day Oliver met Lilo as a puppy, their first photo together. The second was taken just before the veterinarian arrived to help Lilo pass. I didn't realize until later that I had unknowingly captured both the beginning and the end of their story together I will miss my Lilo for eternity.

    Gentle Journey Pet Cremation

    Gentle Journey Pet Cremation

    (85 reviews)

    Losing a pet is one of the hardest things to go through, and after finding out my cat had passed…read moreaway overnight, I was completely overwhelmed and scrambling to figure out what to do next. I came across this place and they answered my call right away with so much kindness and empathy during such a difficult moment. I truly appreciated how compassionate and understanding they were throughout the entire process. Within just an hour or two, they were able to come pick up my boy, and they kept me updated every step of the way so I never felt left wondering what was happening. They communicated clearly, let me know when everything was ready, and made an incredibly painful experience feel a little less heavy. I also chose a package that included his fur clipping, a paw print, and a beautiful box for his ashes with his photo placed on the front. Receiving those keepsakes meant so much to me and made everything feel a little more personal and comforting during such a heartbreaking time. I'm truly grateful for the care, respect, and compassion they showed both me and my cat. Thank you again for helping me through one of the hardest moments of my life.

    I was heartbroken when I lost my sweet pet of almost 15 years. What she loved the most was to be…read moreloved and cherished. Gentle Journey was truly amazing from the moment I called to getting her back home with me. They did an amazing job in honoring her and the love and lifetime we shared. Thank you, Sonia for your support during this difficult time. I was heartbroken when I lost my sweet pet of almost 15 years. What she loved the most was to be loved and cherished. Gentle Journey was truly amazing from the moment I called to getting her back home with me. They did an amazing job in honoring her and the love and lifetime we shared. Thank you, Sonia for your support during this difficult time.

    VCA Animal Specialty Group

    VCA Animal Specialty Group

    (1k reviews)

    Atwater Village

    We have had to bring 2 cats here in the past 3 years, both of whom were suffering with cancer. We…read moredidn't want them to suffer, and this place was recommended by a friend who had euthanized her pet here. We got an appointment immediately. When we arrived we were almost immediately brought to a room (where they wrote his name on the door window) and were told that were could take as long as we liked - even before they had me fill out our paperwork. The explained the procedure, took him to install a catheter and brought him back. Again we were told to take as long as we needed. The procedure took less than a minute and I held him the entire time. It was quiet and painless (for him). After they gave me a paw print imprint and hair clippings (which my friend is going to make jewelry out of) I left without paying! I didn't even realize it until a few hours later and when I called to apologize (and pay) they were so understanding and friendly. The only negative thing I can say is that the parking lot is kind of small and this vet seems to be very popular. It's not a vet visit I hope you never need to go through, but if you are in a situation in which you need to, this is the gentlest space with sweetest, kindest staff.

    FOREVER TRAUMATIZED BY DR. OHASHI & TEAM…read more I'm here to echo the MANY traumatic experiences from people who were seen by Dr. Ohashi - the primary oncologist at VCA and truly an evil human being. A negative experience that not only negligently left our dog PARALYZED in his final days but also spending unnecessary money on a treatment that would not benefit him. It's truly unbelievable that this horrid woman still maintains a job let alone a client facing role in this hospital. I brought my sweet boy Obi in urgently after an unexpected and gruesome cancer diagnosis that we received only 72 hours prior to our appointment with Ohashi. Naturally we were blindsided, devastated, and confused with a million questions about how this could have happened. I spent 20 solid minutes talking to her assistant Dr. Josie trying to thoroughly explain Obi's medical history over the last 2 years as well as what we had been told by our primary vet (which was that he was perfectly healthy as far as they could tell), and that we were given no signs or indications that he had been sick or in any kind of pain. Dr. Josie appeared understanding and empathetic until she left and return with Ohashi and then she never spoke or looked at us directly in the eye again. It was cruel and unusual. I then tried to reexplain everything to Ohashi but her English was so terrible it was like talking to an AI Chatbot and she never fully acknowledged or responded to a single thing I said to her in the 2 days we spent with her. Instead she spoke to us as if we had left our dog to suffer in pain for years on end and repeated statements such as "how long are you going to continue to make him suffer like this" as my husband and I sobbed begging her to listen to us and understand. In addition to this, we clearly stated to Ohashi that Obi was having trouble walking on his hind legs. He had been taken for X-rays and when Ohashi came to speak with us she told us he was having trouble walking on his front legs. Again, we tried to explain that this was incorrect and we had not experienced this with him and she flat out told us we were wrong. AGAIN she was incapable of listening and understanding. Shortly after, they brought Obi back to us and he could barely walk on his front legs. We had never seen this before and it was clear he had been severely injured during the X-rays. This was the last day Obi ever walked again. That night he became paralyzed. We 100% attribute this to how he was handled during the x-rays. After he became paralyzed, Ohashi told us to come back and give him an infusion of medication that would help him walk again. This treatment cost $1200 and it wasn't until after he was given the treatment that we were told by Ohashi that it wouldn't work on him if the issue was neurological (versus due to his cancer). The second she told us this we (even as non-veterinarians) could immediately see that he was knuckling over his paws when he tried to walk meaning that issue was always neurological and zero assessments or acknowledgements were done to help determine this before gouging us for unnecessary treatments. Ohashi was unfeeling, uncaring, and negligent. She was did not listen or understand anything we tried to explain to her nor did she offer us any kind of support or resources. Without support from better doctors we would have rushed our goodbye with our sweet boy sooner than we needed too. Ohashi is incapable of kindness and understanding and should not be allowed to practice medicine. In Obi's final days, he suffered unnecessarily. We all did.

    Animal Urgent Care - vet - Updated September 2026

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