We are incredibly grateful for the care and compassion we received from UrgentPaw during one of the hardest moments our family has experienced. When it became time to say goodbye to our beloved 12-year-old Lab, Mac, we had hoped to find an in-home ve to help him pass peacefully in the comfort of his own home. Unfortunately, no one was available, and we were desperate to find an option for our sweet boy. I remembered seeing wonderful reviews about UrgentPaw, so I called to see if they could help us... and I am so thankful that I did. From the moment we arrived, we were met with the warmest, most compassionate care. The staff brought out a gurney and gently helped us transport Mac from our car into the facility. They placed us in a private, dimly lit room with a comfortable couch and calming music playing in the background. Mac was placed on a cozy dog bed and given some water while we spent our final moments with him. The vet techs, doctor, and everyone we encountered at UrgentPaw were incredibly kind, gentle, patient, and sympathetic to what our family was going through. They treated Mac with so much dignity and love, and they gave us the time and space we needed to say goodbye. Saying goodbye to a family member is never easy, but UrgentPaw made an unimaginably difficult experience as peaceful and comforting as it could possibly be. We are so grateful for their support, compassion, and exceptional care of Mac and our family. We truly couldn't have asked for a better experience. Thank you, UrgentPaw, for taking such wonderful care of our sweet Mac. read more

My 17 year old dog started peeing blood for the first time ever on a Saturday. It was in the afternoon so our regular vet was closed, we felt so helpless. We decided to go to UrgentPaws in Duarte and we are so thankful that we did! The staff was kind, compassionate, understanding, and very helpful. I love that they let us know that they had an open door policy so we could accompany our fur baby during any procedures. It helped me feel so much better to be by my baby's side during such a scary time. The staff explained everything they were doing and why, and in terms of pricing, spending the money felt worth it to ensure my dog's utmost safety. They even made sure to discuss treatment plans in including pricing to ensure everything was OK, both with my doggie and financially. We were out of there with treatment and medications in 3 hours which is much faster than I would've thought. HUGE thank you and shout out to the staff!! Thank you for being so caring and understanding during our time of need. read more

UrgentPaws - Emergency Pet Hospital Near Me - Duarte, California

My dog was recently diagnosed with puppy strangles by his primary vet, so when something new came up on Friday afternoon, I wasn't sure if it was related to the strangles or something completely different. Of course, this happened at 5:30 on a Friday, and I was immediately in a panic trying to decide whether I should take him to urgent care or wait and see if it improved over the weekend. I decided to call the urgent care first to see what they recommended, and ultimately decided it was better to be safe than sorry. I filled out the "Save Your Spot" form online and drove over. They got us right in, although I know that isn't always guaranteed. We first met with the technician and then the doctor, who thoroughly examined my dog and came up with a great plan for moving forward. I left feeling reassured that I had made the right decision by bringing him in. I am so happy I went! Everyone was friendly, compassionate, and genuinely caring. It was such a positive experience during a stressful situation, and I would highly recommend them to anyone who needs urgent veterinary care. Thank you for taking such great care of my pup! read more

ER visits have never been fun for us. We had poor experiences in the past with doctors ignoring our concerns and misdiagnosing our pets. They have become traumatized and get very anxious even at the mention of the vet. UrgentPaws really changed our opinion of ER visits! We have been here twice now. Their team is incredible and you can really see that they genuinely care for animals. The treatment room has windows visible from the common area so you can see them working on our pets. This just shows they have nothing to hide and value transparency. The facility is super clean and lowkey aesthetically pleasing. Upon checking in, you will be lead into a private room where you have the consultation and finish the rest of the appointment. This makes the biggest difference for us because our pets are a lot more calm when they have their own space. We cannot recommend Urgent Paws enough. Thank you to the team here for giving Tofu and Toto the care they need and for being so kind to them. For the first time, they both left the ER visit happy and not shaking with fear. read more

UrgentPaws - Getting comfortable in the private room - Emergency Pet Hospital Near Me - Duarte, California

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We were in a bit of a rush and looked up UrgentPaws on Yelp to bring our german shepherd doggo to after she had complications with her diet and recent surgery. Our past experiences with vets have been hit or miss so we were on the nervous side but the staff at UrgentPaws were SO incredibly kind and patient. Hershey (our doggo) got all the works and got extra love even though she was a pooping machine in their back room (hah). She also did a number in our car so the staff offered cleaning supplies for us and didn't even flinch when our second dog was extra vocal towards them lol. An incredible thank you to the staff and the doctor who performed an ultrasound and found a huge mass under our doggos spine for which we are now taking care of. They also called us a couple days later to check up on our girl. THANK YOU THANK YOU SO MUCH TEAM :') read more

This is the best veterinary office I've ever been to! First of all, the facility is gorgeous and exceptionally clean. I was playing ball in the backyard with my fur baby and didn't notice that a vase had knocked over, which lacerated his carpal pad to the point that it was almost detached completely. He was profusely bleeding and it was after hours so we searched for the closest emergency vet. I am BEYOND glad that I chose Urgent Paws. From the moment we carried him in, everybody was so incredibly attentive and kind. They let us stand beside him during check in and each one of their staff members exuded such a calm, kind presence. They explained everything to us clearly and from such an empathetic stand point. Most importantly, they worked with us to find a med plan that would work within our budget. Dr. Brown is amazing and did a phenomenal job. Our pup needed stitches and everything was very reasonably priced. When it came time to discharge, they walked us into a room and even brought a blanket for Gryffin to lay on.. it's the little things that matter and I can attest with my whole heart that they REALLY love/care for animals here. I think the cutest thing is that they spoke to him directly, just like how I would! The interaction was so heartwarming and truly adorable. I was so touched by all the staff and Dr. Brown. Your baby is in good hands here! read more

UrgentPaws - Emergency Pet Hospital Near Me - Duarte, California

Having three kitties with chronic health issues, I have had quite a bit of experience navigating the animal health system. I have spent quite a bit of time in a lot of different vet offices with many different veterinarians and vet techs. My experience with UrgentPaws was absolutely excellent. The office space itself is well kept and clean. For any vet office, let alone an urgent care, the environment is also very calming. We were able to easily book an appointment for our oldest cat online within the same hour. Within moments of doing so, someone from the office called to triage our baby and make sure their office would be able to help. From that phone call to arriving at the office, every staff member we interacted with was truly spectacular. You can tell that each one of them genuinely and deeply cares about the animals they treat. While at the office, our kitty was seen by Dr. Hinz, who is truly an amazing and brilliant doctor. She was so thorough in her assessment and treatment of our cat and made sure we felt secure and fully informed during the entire process. There was not a single moment that we felt rushed or dismissed by her or any of the staff, which was so deeply appreciated. Reading other reviews, I saw people complain about wait times and cost. Yes, there can be periods of waiting, but this is an Urgent Care after all and pet patients have different levels of need and urgency. Also, yes, the cost of exam is a bit pricier than your average, standard care exam, but this is to be expected at an urgent care. I did not find the prices to be unreasonable given the context of the environment. If you need urgent care for your pets, I wholeheartedly recommend UrgentPaws. read more

So where do we start... Our family dog got viciously attacked by a pitbull while taking his daily walk on a leash. We took him to our vet right away, but really couldn't see any marks due to his dense hair, but was advised by the vet, if we see anything, come right back. The following week while giving him a bath, that's when we noticed a puncture in his skin the size of a quarter! We took him right back to the vet and he advised we go somewhere where they would accommodate surgery if needed. After calling MULTI places, I finally found Urgent Paws (and although it was 15miles out) we decided with all the great reviews, we would take him here. On the phone, the assistance was great, and even when we walked in (we were the ONLY ones there) the VA's where great. Gentle with the dog, caring, petting him for assurance. Then we waited for almost 15mins + for Dr. Brown to come in. Right off the bat, her vibe was not assuring. My dog did not feel comfortable with her AT ALL. From the door, she had the VA give us a muzzle to put on my dog (which I understand for some dogs may get vicious). She then comes, checks his pulse, just LOOKS at the wound (doesn't even TOUCH IT) and walks out. 15+mins later, the VA comes in with the estimate of procedure. The exam fee was $141 They stated we needed surgery (once again without even really LOOKING at his wounds) and the cost would be $2500+ - $3500+ depending. AND that doesn't guarantee that they would be even ABLE to finish the procedure. If during the procedure they feel they cannot finish, then we would need to get transferred to ANOTHER facility. They told me I can get some time to think about it, BUT if I decide to come back the next day, since it would be ANOTHER doctor that would be looking at our dog, they would charge us ANOTHER $75 and the assessment from THAT doctor might be different. WHAT! It seemed like they were just out there for the money.. So, I decided to call my friends with pets and contacted The Veterinary Care Center in Hollywood. They were REALLY friendly, and I got a spot for the next day @ 10:30am. When we arrived, staff was great. Didn't have to wait long for Dr. Klem to come in. He was SO friendly, even got comfortable with my dog, and was looking around his whole body not just for that one injury, but incase he had others from the attack. They gave me different options, but I was told that he did NOT need surgery, and if they cleaned the wound, it would eventually heal itself within a month. BUT If we really did want surgery, it would cost $1500 - $1900 (due to his age and weight). OMG! The best place ever! AND their assessment charge was only $85 VS Urgent Paws $141.. Urgent Paw's Fee $141 (nothing done) The Veterinary Care Center Fee $455.65 (everything included with a happy dog) I'm sorry, but I would NEVER come back here again.... Dr Brown, at least feel out the pets and see their wounds before giving an assessment. read more

UrgentPaws - The wound Dr Brown assessed without even touching the wound - Emergency Pet Hospital Near Me - Duarte, California

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My regular vets office and specialty vet could not get my pet in same day and they both suggested Urgent Paws on Huntington in Duarte. They are in the Target shopping center. They open at 3 pm. I went online and reserved the 3:15 time slot. When I arrived I was escorted directly into an exam room. The office is clean and peaceful. We were seen by Dr Deborah Morey. She was gentle and calm and asked questions and listened to my responses. I got to go back with my pup while they did some tests which was nice for me and my pup. They were very reasonable for emergency services. Recommended I follow up with our regular vet in about 10 days when the antibiotics were finished. She explained a lot of things that educated me for future reference and did not order unnecessary tests. I really felt that my pup was in good hands. I would definitely go here again for an emergency situation. All the staff were professional and personable. It was a great experience. read more

Gem of a find for pet owners! They have great hours for busy pet owners because emergencies don't typically happen during business hours. My dog had pink eye and because he was also somewhat lethargic we didn't want to wait until Monday. Found them on google and they had amazing reviews so decided to give them a try. The visit did not disappoint. You can reserve a spot online. Once you arrive you are immediately greeted by a vet assistant and taken to a private room for intake. Christina was so helpful and sweet! Dr. Brown was also so great with our boy. The entire team makes you feel so at ease taking your pet to their care. The facility is beautiful! Modern decor and clean as well! All the suites have huge windows so you can see everything that's happening around you. You are also welcome to go inside the back office and see personally how well your pet is taken care of. The staff will come and go over pricing and treatment plans with you once the doctor examines your pet and prices are definitely fair priced and transparent. Their location is very convenient, located inside the target plaza. You can also run to get some groceries while your pet is being taken care of. Overall a great experience. Will definitely be back for future pet needs! read more

We had to bring our Pomeranian in unexpectedly, and the team at Urgent Paws was amazing from start to finish. The staff was incredibly reassuring, kind, and patient during a really stressful time for us.They worked quickly and efficiently, and we appreciated how thorough they were ! they performed blood work and X-rays right away to make sure our little one was properly evaluated. Communication was clear, and we truly felt like our pup was in good hands.we were in and out quicker than we expected! So grateful for their compassion and professionalism. Highly recommend if your fur baby ever needs urgent care. read more

UrgentPaws - Emergency Pet Hospital Near Me - Duarte, California

We had to bring our orange tabby to UrgentPaws in Duarte because we were concerned he might have a urinary blockage. Overall, we were extremely happy with our experience. We felt the pricing was fair for an urgent care visit and the diagnostics that were performed. If any of our five pets ever need urgent or emergency care again, we wouldn't hesitate to bring them back. Location UrgentPaws is conveniently located in the same shopping center as Target with plenty of parking. It's also very easy to access from the 210 Freeway. Appointments Although UrgentPaws accepts walk-ins, I was able to reserve a spot online through their "Save My Spot" feature, which helped reduce our wait time. We were seen almost immediately after arriving. Facility One of the things we appreciated most was the open-concept layout, including the treatment area. Unlike many veterinary clinics where pets are taken "to the back," the staff invited us into the treatment room so we could stay with our cat and comfort him during his procedures. Staff Every staff member we interacted with was kind, professional, and compassionate. Dr. Rodriguez and Val did an excellent job explaining what was happening, answering all of our questions, and helping us prioritize our cat's care. Even after our visit Val called the next day to check on him and help answer our questions, which we truly appreciated. Price We felt the pricing was reasonable for an urgent care visit and the diagnostics that were needed. We have paid more at our regular veterinarian for similar diagnostics during a routine appointment. We especially appreciated that they clearly explained what was recommended and why, allowing us to make informed decisions about our cat's care without feeling pressured. Throughout the visit, the staff kept us informed and made sure both we and our cat were comfortable. We hope we don't need another urgent veterinary visit anytime soon, but if we do, UrgentPaws will be our first choice. We highly recommend them to anyone looking for compassionate, transparent, and professional urgent veterinary care. read more

Had such a wonderful experience here. My dog had a cut in her mouth and was excessively bleeding and this was the only place close and open past 7pm. The team was very attentive and took their time to walk me through the entire process. They constantly checked in on me because they knew I was worried about the blood loss. The team was very professional and took very good care of my injured pet. Thank you to the team and Dr. Eileen! read more

0 communication from staff as I waited 3 hours just for discharge and they said they didn't have enough staff and had an emergency. It literally takes 2 minutes to hand my Meds and let me pay when I've been done or hire more staff or have better communication. Nobody mentioned the delay to me and my cat was just getting more anxious read more

This place has saved the day twice for me! Dr. Brown is AMAZING and their prices are the lowest in town for veterinary care while having the nicest facility with the best staff that my pup loves. He usually hates when we are at the groomers or other vets, but he actually loves it here! read more

UrgentPaws - My dog Bubba! - Emergency Pet Hospital Near Me - Duarte, California

What a wonderful experience - despite the nerves that brought us here yesterday. When our 12yo Miniature Pinscher started exhibiting very concerning spinning behavior and appeared to be in pain, we were extremely worried. From the moment we walked in, Omega and the entire staff immediately put us at ease. Remarkably, even Bubba stopped spinning uncontrollably and seemed to feel secure (as if he somehow knew he was in good hands!). The facility itself is incredibly clean, spacious, welcoming, and inviting. We also deeply appreciated being allowed to accompany old Bubs to the lab area while an uncomfortable procedure was performed. Being there with him eased our anxiety and, more importantly, helped him feel calmer and less alone. Omega truly went above and beyond, even offering thoughtful advice about selecting a muzzle for unrelated training goals we have - something that had nothing to do with the reason for our visit. That kind of care and generosity stood out. We felt genuinely embraced as pet parents, but what spoke volumes was our typically anxious little guy's transformation. He went from scared and clearly uncomfortable to visibly secure and relaxed in what was undoubtedly a difficult moment for him. read more

I took my baby (cat) Angelina to Urgent Paws yesterday because she had lost the ability to meow and the Urgent Paws treated her like the little princess she is. Thank God for their entire team, Dr. Brown, Val, Cindy, and everyone else who helped get her to start her healing process. What an incredible place! Thank you for your kindness and sorry for crying hysterically outside of your office! LOL read more

My family and I had an amazing experience at Urgent Paw in Monrovia. Cassie, the veterinarian, is absolutely wonderful and nice and so caring, knowledgeable, and patient. She took the time to explain everything clearly and made sure my pet felt comfortable the entire visit. Her staff is just as great: friendly, professional, and genuinely kind. The clinic itself is extremely clean, well-organized, and welcoming, which really helped put my mind at ease. You can tell they truly care about both the animals and their owners. I'm very grateful for the excellent care we received and would highly recommend Urgent Paw in Monrovia to anyone looking for a great vet and a supportive team. LUV MARLA and Parents read more

UrgentPaws - Emergency Pet Hospital Near Me - Duarte, California

Dr. Judy I saved my dog. I was skeptical taking my dog into an urgent care because of the high prices. However dr Judy I was very informative and very very polite and understanding which is the reason for this stellar review. Thanks read more

Tbh, I can't give this place enough stars. My girl Countess decidedly does NOT like vets, but here was so different. They all were so calm and kind that she was immediately at ease in spite of it being a new environment with new people and smells. The whole process was very open and inviting. They really took care of her and made sure I understood everything that was happening at all points. I'm looking to make them her primary vets if I can. Seriously they're amazing. read more

everyone was so kind and sweet to my kitty and us :) super nice and clean space. would return if we need help in the future! read more

UrgentPaws - Emergency Pet Hospital Near Me - Duarte, California

We have an 11 1/2-year-old Bulldog who developed a UTI this past weekend. Our regular vet -- whom we absolutely love -- was closed on Sunday because of the holiday weekend, so my wife found this clinic and we brought our little guy in. We made an appointment that same morning and were seen immediately. We showed the staff and doctor his records and explained what had worked for him in the past. They were attentive, compassionate, and got him started on medication right away. He's now back to normal. I truly can't thank the doctor and her staff enough for taking such great care of him. Our regular vet is an hour away in Irvine, but for smaller visits and urgent situations, we'll definitely be coming here as well. read more

This is such a wonderful business to have in Duarte-very reasonable for urgent care services and the staff tailors everything to your pet even to the design of the rooms. I wasn't pressured to have X-rays and the vet even said x-rays are expensive so let's try this instead- they start off with the most minimum and go from there. At any other place they would have said ok if the dog is limping we need x-rays first because that's happened time and time again. I wasn't rushed and the vet stayed talking with me giving me food ideas and we were on Amazon together figure out supplements. The next day, they called to check on my baby and they emailed me her records. If I could give 10 stars I would-Urgent Paws team-Delilah says thank you!!! read more

My #1 emergency facility to go to the staff is wonderful and very compassionate. when ever I have emergency health problems with my fosters or my personal fur baby's they have taken care and gotten my little ones back on their feet and healthy again. Thank you so much. read more

UrgentPaws - The fur baby's thank you for the love - Emergency Pet Hospital Near Me - Duarte, California

Communication at this clinic was great. When we arrived the staff was dealing with what appeared to be a life or death situation. They let us know an approximate wait time and had us check in. They later put us in a room and provided a little mat for our dog to lay in. The nurse later came in and did an intake on my dog and her symptoms. She let us know the doctor was still handling the situation from when we arrived and offered us something to drink. They took my pet back to have her physical exam brought her back in less than 10 minutes. The doctor sat with us asked us more questions, explained his diagnosis, then provided us with a treatment plan. He gave us different cost based on the options he presented. We left the clinic with meds and peace of mind. The place very clean and modern. read more

First, I want to say that it's never easy when a beloved pet is suddenly in urgent need of care. In my case, my cat--who means the absolute world to me--was showing abnormal behavior in his litter box, so I immediately took him to Urgent Paws. One of the things I appreciated most about this clinic is its open and transparent environment. The space is designed with glass walls, so you can see exactly what the doctors are doing. From the waiting area to the exam rooms, everything feels clean, professional, and welcoming. The staff is also incredibly friendly and clearly dedicated to the animals they care for. Fortunately, my cat did not have a blocked bladder, but he did have crystals in his urine. The doctors took their time to answer all of my questions--even when I asked them more than once, just trying to fully understand a confusing situation. They made sure I felt informed and reassured throughout the process. I was seen almost immediately and never left waiting long. A few days later, I returned when my cat showed some concerning behavior again. Thankfully, it was just a scare and nothing serious, but once again, the team saw me right away and gave me peace of mind. Overall, I am extremely grateful for the care we received. Urgent Paws is a place I trust and will absolutely return to if my cat ever needs urgent attention in the future. read more

UrgentPaws - Emergency Pet Hospital Near Me - Duarte, California

Took my dog here a few days ago and had an amazing experience. The staff were all wonderful, kind and compassionate. The facility is spotless and state of the art. I wholeheartedly recommend UrgentPaws if your fur baby is need of urgent medical care. read more

This place is amazing! All of the staff were incredible. We went there with concern that our pup may have something lodged in his nose as he kept sneezing violently. The doc removed six foxtail pieces from our lab's nose! Everyone was thorough and compassionate. Will definitely remember this place for next urgent care visit. Thank you for helping our pup! read more

UrgentPaws - Dr Wells helping our pup! - Emergency Pet Hospital Near Me - Duarte, California

Amazing experience. Staff was very professional, efficient, friendly and didn't try to force every possible service on us but rather was refreshingly honest. No guilt trips, only helpful. The hours are fantastic and the facility is very nice. This is our new go-to. Thank you for taking good care of our Gracie! read more

We had an end-of-life situation with our sweet dog. The staff at Urgent Paws were very caring. Omega was the vet tech who helped us and she was fantastic. She explained everything thoroughly and was emotionally supportive for the whole process. I cannot recommend them enough! The price was fair but the staff went above and beyond! read more

I brought my seven year-old cat in on a weekday evening and I was so grateful to such a caring staff. They took such great care of Anakin, explained everything to me from the beginning and did their best to make the cat comfortable while they examined him and patched him up! Of course, most cats don't like to be at the vets office, but I could tell that my cat felt like he was being well, taken care of ! They really did a great job at making him comfortable and safe!!!! They did an amazing job and he healed up so quickly. No one likes to go to the emergency vet, but this was absolutely the best place I've ever been to with one of my animals in need ! Highly recommend ! read more

I took my dog to this animal hospital and it was the best decision I made! My dog was suffering and the best choice was to put him down. The doctor was very understanding, caring, and helpful. Out of all the animal hospitals I been to, this was for sure the best one. It was so clean and organized inside.Amazing service! read more

This place is a scam they charged me for just vitals on my dog. Didn't do anything but take a temperature and his weight. That was $140 just for that. I went for my kitten and was told my kitten needed surgery because her anus was prolapsed, which I get, I didn't mind paying $140 for her but I was charged for only a question about my dog contracting parasites from my kitten due to her condition. It's not an urgent care facility. They should change the title. They don't even offer vaccines either. Beware of this place. If you have urgent needs go to an ER or Hospital. read more

Couldn't get into my regular vet and needed quick care (not quite an emergency). So glad I found Urgent Paws! Dr. Brown and the staff were kind and professional. I loved that the treatment areas are visible so you can see your pet at all times. Very satisfied with the care. While I hope I don't need to return, this is where I'll go if I do. read more

I had to take my Papo there twice, both doctors and their entire staff are amazing!! They genuinely care. They treated him with so much love. They were compassionate with his crying momma (me) as well. Location is a little far from my house but if I ever have to take him to urgent care again I wouldn't go anywhere else. This place is A++ definitely recommend. read more

I came in on a Friday night a couple of weeks ago and had the most amazing service. My cat had a hypoglycemic episode and they were quick and so helpful on getting her blood sugar up. They were so nice and supportive. I couldn't ask for a better experience in a stressful situation. read more

The staff here is super friendly and well trained. They immediately saw my dog, Chiquis who was critically ill and made her and my whole family comfortable as she crossed the rainbow bridge. I can't thank them enough!!! read more

Great new emergency care facility to bring your animal, I was very impressed and thankful for the service provided for my pup.

I highly recommend this urgent care. They were attentive, friendly, helpful. The vet was not only great with my dog, but also explained the x-rays and the issue in a very helpful and informative way. My dog suddenly over the weekend could barely walk. He has several problems, as an older dog, but they compounded suddenly, and I am so glad Urgent Paws was open when my dog needed a vet. Also, the fee for a visit was not that much more than our regular vet. read more

Amazing staff and doctor they care for each of their patients so well they make sure to explain everything clearly to you don't just drop the money bomb on you recommend you to seek other sources or options for your fur babies, staff is so kind and gentle with your pets. So clean and professional,and friendly along with respectful of ones financial situation to surgical/treatments with one's range of finance. Would definitely recommend to anyone with a pet who needs to be treated in a hospital. read more