Tom at Heartwood West Tree Service is the best! One of the tallest Cottonwood Trees in Durango is…read morein our front yard and Tom did a major trimming on it recently. He was very professional, his price was reasonable, he returned my call immediately and he wanted to tackle the project, while some of the other local companies did not. I will only call Heartwood West for our tree service needs (he's working on another of our trees this week.) Tom's experience and knowledge as an Arborist speaks for itself - give him a call!

I was looking for a job a few years back and I reached out to the owner, Tom Eskew. I am an army…read moreveteran (medic in Afghanistan), at the time I was certified as a FAL2 with the US Forest Service (this means I was an intermediate level faller/sawyer), and I had several years of experience working with chainsaws daily. I was around 26 years old at this time, in excellent working shape, and I also just so happen to be a woman. After I sent Tom my resume, he called me and said "Your resume is impressive and I'd like to hire you, but I've got a couple of young kids, do you do childcare also?". I nicely and simply responded "No, I don't do childcare." The conversation moved on, and Tom said that he would be in touch if he needed another employee, even on a temporary basis, that summer. He never reached out to me again. This is one of the biggest slaps in my face I have ever received. Tom would have NEVER asked a male veteran with my same experience to care for his kids, and it shows incredible ignorance and internalized misogyny on his part. To think that someone with my qualifications would want to be his babysitter...? What a joke. This guy is a bigot who discriminates in his hiring. There are many companies in Durango, use a different one.

We recently hired them to trim and prune our huge maple tree. Could not have been more pleased…read more They provided an outstanding professional service, and were very thoughtful and thorough. Amazing clean up too. Reasonably priced. Highly recommend - 10 stars. (the negative review that I read here makes absolutely no sense at all )

Dan has done many jobs in our neighborhood. His workers are alway polite and clean up the job site…read morebefore saying the job is done. Dan is a certified arborist and can answer any questions about diseased and infested trees. He knows that timing for pesticide application is critical. His team has been helping with our Fire Mitigation Day every May. We've been very pleased with his work.

Never have I need treated so rudely by a service company. Literally from the moment I offered to…read moremove my truck further down the road for the chipper, to assisting gathering Lorax's felled branches from my neighbor's tree in my own back yard. At every instance the trimmer in charge of the job was condescending, disrespectful and bullying. Do Not Recommend!

They do a great job. The job was reasonably priced and very professional. I would recommend Lorax…read moreas my first choice for tree services.

Aaron and crew did an excellent job at our property doing fire mitigation. He knows so much about…read moretrees and fire protection and is very professional. I highly recommend this company for anyone looking to have tree work or fire mitigation done in the Durango CO area! There was great efficient work and communication.

I reviewed this business before but somehow my review disappeared. HHHMMMM, interesting. I do not…read morerecommend this company and I would never use it again. 3 of us on my block used this company. 2 of us were sharing a bill together-we all got overbilled. This company gives a bid and then miraculously it takes more time so the bill goes up! This happened to all 3 of us. He was also instructed to split the bill equally for us and our neighbors but he gave us a bill for 2/3 of the work. He also got sawdust all over my car on a rainy day. It's his attitude that's the worst-he is arrogant and cocky and doesn't take suggestions or criticisms well at all. There are so many nicer people in Durango-skip this company-you'll be happy you did.

Goodness! I wish I'd called them first! Everyone's busy, I get that, but Kynan returned my call…read morewithin the hour after nearly 2 years of alternating between trying to find an available crew and giving up for awhile. Scapegoat completed a frustrating sprinkler situation within 36 hours of me leaving a message, and did a great job: Thank-you, Scapegoat! The backyard redo is next!

Great communication, very reliable, & exceeded expectations!read more

Good service, safety concience and excellent cleanup. Would recommend letting them at least give…read moreyou an estimate on any needed tree trimming. His pricing if very fair and competitive. Highly recommend.

hey Susan, is crew were awesome, with a reasonable price, and great work thank you you TNR treesread more

I can't recommend these guys enough. We have a vacation home in Pagosa and called to have some…read moretrees trimmed on some of our larger trees. Along with removing a large downed tree that was a major fire hazard. After calling all the places in town we were quick to realize this was the clear choice, honest service and very fair pricing. Not to mention our crew were firefighters and able to show us how to properly maintain the property to keep us safe. Thanks again fellas!

We had a downed tree at our vacation home in Pagosa Springs and Branch Managers were friendly, fast…read moreand efficient! Very knowledgeable about fire hazards and how to keep the trees surrounding and our home safe and maintained. Very satisfied with their service.