I brought a dress here to be fitted. Stellar work. I couldn't even tell the dress had been altered…read moreuntil I put it on and it fit perfectly. Definitely recommend. The price was in line with the quality of the work that was done.

They ruined my sons' cheer uniform. Shirt is too short, Jacket sleeves too short and pants fall…read moreoff. Do not take anything you wish to wear.

Kim doesn't own this place anymore. I had to find out the hard way. I had use Kim for over 30…read moreyears. I told Kim she need to have the new rude owner to change the name because customers think she is still the owner. I haven't been back in years never could get things correct.

The lady was so rude. we showed up two minutes before she opened. we asked for a rush job to taper…read morethe ankle on a pair of pants. when we went to pick the pants up. she had only fixed one leg. she became angry and started yelling. you can message me if you would like to see the video (I recorded her because I could not believe it). She called the police. when we were not afraid of her threat to call the police, she asked if she could fix the pants. After all that drama, the pants were properly altered...smh.

Worst shop EVER! Kept our son's prom jacket ruining his prom night.. The owner never called to give…read moreus an update and the shop looks as if its closed for good. Very Very unprofessional business! I would run Far AWAY! or learn the hard way..Like we did. SMH!

I had a dress altered at Alteration Plus, 5928 Fairfield - new location…read more They did a great job. I'm so pleased. I'll definitely go back.

Fast friendly professional service. Very knowledgeable and willing to take suggestions.read more

I went today to have four dresses altered today. I couldn't have had a more pleasant experience.read more

Monica is nice and seemed to have a strong value in her work. Unfortunately, it did not turn out…read morethe way I hoped for my wedding dress. Monica had my dress since November all the way until April. I live out of town and drove in about 4 hours to see her for fittings. My sister got her dress done with Monica so I chose to do the same despite the distance. One appointment, she had not even touched my wedding dress. Another dress that I had was touched, not done, but worked on so I guess they thought that was acceptable. After several trips of fittings, my deadline quickly approached. I called ahead to remind that I needed it done soon and was not planning on coming back into town the month of my wedding for May. The entire top of my dress still remained untouched so I was worried. They confirmed it would be done. When I got there, it was not, and still had pins all over it. I cried many times with worry and stress. She told me to come back later that day so she could work on it again. I did. It still was not done. She offered for me to stop by on Easter Sunday the following day despite it being a day the business was closed. I did. She handed me the dress and said it was good to go. The dress was already hanging by the door. At this point in time, I cried most of the day before because it needed to be done. Hearing it was finally done made me light up. Arriving home to try it on, the strap was twisted and did not lay flat. The quality of the straps was so poor, I had to pay someone else to alter it. $75 for both straps to lay flat and the one particularly twisting. Come to find out, there was also a hole in the lace and the bodice was folded on top of itself. $100 for a rush fee since it's wedding time and close to the date at this point. No bride should have to worry about her strap twisting the opposite direction on her wedding day. With that being said, I proceeded with getting the dress altered once more with another seamstress totaling $189 with tax. The other seamstress even went above and beyond to cleanup the bodice on the side that was worst. Photos attached of the folded work from Monica and clean work from another. The difference is very noticeable. I informed Monica about having to get the dress altered again. She told me I should have told her and overpaid the other seamstress. I live 4 hours away, and I shouldn't have to pay another seamstress when she had my dress from November to April, and my wedding in May. I asked for compensation and she told me no refunds. On another note besides the service, the environment itself has a potent odor that reminds me of mold. The location is truly unsanitary and could use a really thorough scrubbing. The bridal suite, I suppose, is tight with glitter and pins all over the floor. Don't even get me started on the bathroom cleanliness. Nothing fancy, nothing spectacular at all or worthy of your beautiful wedding dress. Monica offers good prices, but the poor quality of the final product makes it hard to justify the value as well as the length of time needed to alter. I have been very patient and understanding during the process, but am incredibly disappointed with the outcome. To anyone considering this location, I hope you find value in this review and take your stunning gown somewhere worthy of your peace.

My daughter's wedding dress needed taken in and hemmed and Monica did a fabulous job ensuring that…read morethe dress fit her perfectly and there were no signs of alteration. I expected to pay so much more but was very pleasantly surprised at the charge for her services! I highly recommend her services! She also steamed and cleaned the dress after bridal photos were taken so the dress would be perfect for the wedding. This was done at no charge!

This is my happy place. I feel welcome every time I go. They have great project-based classes for…read moresewing, quilting, machine embroidery, and so much more.

I came in here looking into the pricing for my machines thread holder to be fixed, got explained…read morethe price for the $99 full service "tune up"; along with the workers Mr. Nick, and another lady who sat at the parts desk, going out of their way to figure out what the spool part will run me & it's only going to be $10! But will take about 3 weeks to get here & I have a project I've been itching to do for weeks already! So Mr. Nick was great in knowing what I meant when asking for an external spool holder & grabbed me one, showed me the best way to position it. I thought I'd have to drop my machine off in order for them to order the part but they did! So I get an instant temporary fix to hold me over then the top notch full service & repair once the part comes in!!!! I've not too often left an establishment this overly excited about the service AND goods sold!!!! They seem to do everything here!!!! I love it! Will be a consistent returning customer! Always shop small y'all!!!!

These ladies are the BEST and SWEETEST people! They're so helpful and friendly and truly go above…read moreand beyond for their customers! 100% recommend!

The customer service at this store is second to none! Everyone from the person greeting you to the…read morestore manager is super helpful and courteous. I will continue to shop here, have my custom shirts made here as well as pick up a few extras, simply because the store has such a welcoming and pleasant atmosphere. This place is a crafter's dream! Thank you, Mrs. Leslie and crew for all that you do to help your customers. You have earned my business.

Very unprofessional service. Had to come back 3 separate times due to them losing my rank multiple…read moretimes. When I finally got my uniform the rank was sewn on wrong in multiple places. I now have to go to another alteraction spot to get it fixed. Poor quality service

Great quality and reasonable prices! They also have excellent customer service. I will definitely…read morebe returning.