Contacted them to see if they accepted my dad's insurance and explained his reason for referral…read more Got a referral from his doctor. Called multiple times to be told they don't have it. Had to have it all sent again. Called to make an appointment. They have the referral and ask "why are we seeing him?" I reiterated that he's got Valley Fever. Receptionist- "I have to ask the doctor if we treat that." What on earth!?! That's a pretty common infectious disease- but okay. Puts me on hold. "Yes we treat that (obviously) but we can't make his appointment without his CT results. Ma'am the CT and PET and labs are in the medical record. "We can't see it." Okay fine can I bring the info to the appointment?" No- we won't make an appt without it". I will find a new office that's actually helpful and organized and gives a S*** about the actual patient. This office is a joke. I will assume the doctors aren't much better.

I have a referral from my primary Dr. to this place. I called and made the appointment with the…read moredoctor that was referred to me. With that being said I had to wait a month and a half to see the doctor. the day before the office called me to confirm the appointment and I said I will be there to see the doctor I was referred to and they told me I had to see another doctor. I was not please with that. if they had to do that they should have called me to let me know not the day before. So now I have to wait another 2 months to get an appointment with the original doctor I was supposed to see in the first place. I know it's only the office staff messing up but then again I'm sure the doctors will side with them if I complain and then they treat you like .... going forward. I will be able to tell when I see the doctor and explain the situation. If they are not sympathetic then I will have to find another doctor. You can't trust anyone to do their job right anymore. What a bummer ! With all this going on this year they think they can treat you like take it or leave it. Stay safe all !

Dr. Koper is an incredible infectious disease doctor. She truly listened to me, took copious notes,…read moreand asked me a lot of very pertinent questions before deciding on a treatment plan. She made sure I knew she was available to me if I suspected any infection and told me exactly what I needed to look out for. All of the one star reviews are from people who have never been treated by her before. I trust Dr. Koper with my life.

The doctor, herself, is excellent. She is taking care of my father well, and I'm glad that we found…read moreher. The office practice is another story. No one ever answers the phones, and they check their messages 24 hours later. If we were dealing with a bank or something, I suppose that would be acceptable, but for a doctor that treats serious, acute diseases? Not so much. They shouldn't be doing phone appointments. If there's an issue with the phone they're calling, or any issue at all, they don't answer their phones. I'm waiting for my dad's phone visit, and they called the wrong phone number even after promising they would call a different phone number. I wish I could just call and wait on hold with my dad and me waiting for the doctor on the phone. But No. Did I mention that they do not answer their phones? ------ Changing my review because Dr. Koper did call back, and also I've calmed down now. She is taking excellent care of my father so I'll change it to 4. Perhaps they are short-staffed.

Dr. Fee was everything you would want in a physician. Well trained, experienced, thorough and…read moreknowledgeable. He took time reviewing my cart and evaluating my situation. He was kind in every interaction and I have the utmost respect and trust to have him as my specialist.

Incredible doctor sadly he's not always at the Hoag Medical center but for my first visit and the…read moretime he spent with me and his effort to go above and beyond for a patient even on a first time visit speaks volumes about this doctor, I wish there was more doctors like him out there!!

Dr. John T Chiu is my new allergist. He is wonderful and has a wonderful staff. Dr. Chiu is so…read morethorough, taking care of every detail, making sure that I am well informed, and always making sure to take care of all of my health issues that relate to my allergies. He is also very thoughtful and kind. He is such a knowledgeable professional. The office is clean, comfortable, has good reading materials and even has a state of the art air purifier! The staff is very professional and accommodating. I never have to wait to be seen and I always feel that I am getting such personal service. They are so kind and thoughtful. I always feel like I am in the best of hands when I walk into Dr. Chiu's office. I would gladly recommend Dr. Chiu to anyone in need of a superior allergists. Sincerely, Cheryl H.

Best Dr I never had. Good service & godd people working in…read morethe office.

I do not recommend Dr Zimmerman at all. She is VERY money driven. I stopped seeing her after she…read morediagnosed me with a mold problem where I was living (at the time I was living and caring for my 91 year old mother and my developmentally disabled sister). She told me I needed to leave my home because of the mold. Money was an issue with me at the time, obviously, and I was in absolute tears. Her only response was to quickly try to schedule AND CHARGE $$$$$ me for another appointment to discuss how we would deal the mold issue. No compassion at all for the situation I was in. About a month later, she sent out a letter to her patients saying she was "retiring". An ethical doctor would probably stop taking new patients if they were getting ready to retire. Why would you take on new patients if you knew you would not see them through the process of getting better? Then a couple months later she sent another email to her patients saying she wasn't going to retire, but was joining another practice. Something is just not right here. I am now seeing a functional medicine doctor in Montana that is wonderful and not money driven. A PIECE OF ADVICE FOR EVERYONE, YOU DON'T NEED TO SEE A FUNCTIONAL MEDICINE DOCTOR BASED IN OC. YOU CAN SEE MOST FUNCTIONAL MEDICINE DOCTORS VIRTUALLY AND I WOULD HIGHLY RECOMMEND FINDING A DOCTOR OUTSIDE OF OC. The worst part is I just received a lab bill for $2500 that I never authorized almost one year after I stopped seeing her. I called her to try and help me rectify the bill and her new receptionist told me it was my problem. JUST TO CLARIFY READING HER RESPONSE. THESE ARE THE TESTS SHE RECOMMENDED AND ORDERED. NO TEST SHOULD HAVE BEEN OVER $500. SHE SENT ME TO THESE LABS. BE VERY CAREFUL OF HER "3RD PARTY CHARGES". I can understand how frustrating it is when labs send surprise charges, which is why I always recommend that patients try to find out from Quest and all other labs up front what all their charges will be. I never want anyone to experience the stress of unexpected charges. The $2500 bill was not from our office; it was from a lab where this patient chose to get testing done. The payments are handled by the lab and not by my office, so I'm sorry that I'm not able to help with 3rd party charges.

I met with this doctor in 2023 during a very difficult and challenging time in my life and had…read moresevere chemical poisoning. I told her my full history and background of how I got there. She put me on a binder to detox which was way too intense for me during that time. I could not handle the binder and had to stop taking it. I had to stop the treatment and she was not able to offer anything else. This was a waste of my time and money and was pointless. I know a lot about holistic health and natural medicine and looking back at that time in my life and healing process, that was WAY too soon to be put on a binder especially without even seeing me in person as we did a phone visit. She was happy to take my money for the appointment but it was a waste. Do not recommend. In fact, I recommend a much more gentle approach.

Dr. Sadeghi is one of the most caring, empathetic, and passionate doctors I've ever met. She's one…read moreof the only doctors who took the time to listen to me and help me. I never feel rushed during our appointments and can discuss everything I need to with ample time. Her staff is also amazing and so kind. Customer service and patient communication is top tier here.

I wrote my initial post less than a month ago. Since then, I received a call from the office and…read moreeven from Dr. Sadeghi herself. We spoke, and I could truly see how eager she was to understand my concerns and work on improving her practice. That alone deserves a 100 in my book. At first, I considered removing my original post, but instead I decided to update it. I'm a person of principle, and I believe it's important to recognize when people genuinely care about their behavior and the quality of service they provide. I have agreed to move forward with the treatment (though I haven't started yet). What I can share with you all is that Dr. Sadeghi clearly cares about her patients and how they are treated in her office. For that, I give her four stars!

I have been going to Dr Tsai for semi-annual checkups for several years. Dr Tsai is an excellent,…read moreknowledgeable, experienced, skilled physician whom i highly recommend. He is not too old and he is in the prime age of his medical career and knowledge. He has helped me greatly improve and keep all my age related symptoms within the desired range: cholesterol, blood pressure, glucose level etc. He has a very friendly manner, easygoing interaction with patients. Best of all. the waiting room is never crowded. His office works efficiently. so i have never had a long waiting time. His appointments are always right on time. True story. After every lab blood test, Dr Tsai always takes the time to promptly follow up with a personal phone call to give me a quick summarization of the test results.

Several members of my family are all patients of Dr. Tsai and I can say wholeheartedly that he…read moretruly is the best doctor. While we were initially disconcerted by the introduction of his CAP membership fee, we quickly realized it is absolutely worth it due to the unparalleled level of wonderful care Dr. Tsai provides. He genuinely looks after my Grandma, and always takes his time to follow up with my husband and I. We all feel blessed to have found him and can't recommend him highly enough!

We love Dr. Alison M. Mann!…read more We were originally referred to Newport Children's Medical Group by my obgyn but found them to be dismissive - maybe they're just too busy? They also ran late (30+ min) for all our appointments and had terrible parking. After making the switch to Dr. Mann 6 months later, I was so mad at myself for not making it sooner! I could tell from our first visit that Dr. Mann was a very hands-on doctor - she is informative and caring and we actually look forward to our daughter's visits because Dr. Mann is the sweetest. She notices and comments on less obvious things and we really appreciate her care. My favorite thing about her practice is that we can use their portal to message anytime we have a question / scare and she always messages back within a day or two. If she is not available, there is another doctor on call/duty outside of their office hours - even on the weekends!

Great staff and Doctor's, they make you feel like you're the only patient. Call backs from MD's are…read moresame day! No parking structure, one level,floor, which is very helpful. Very pleasant experience with this office.