Dr. Palmer is the best dentist our family has ever had. She's fun, personable, and truly puts her…read morepatients at ease--my sons actually enjoy going to the dentist now, which says a lot. She's extremely knowledgeable and always takes the time to explain things clearly, offering thoughtful preventative care and additional treatment when needed. Her dental hygienists are just as friendly and helpful, and the entire office staff provides outstanding service from start to finish. On top of that, the fees are reasonable and fair. We feel very well cared for and highly recommend Dr. Palmer and her team. She's a pint-sized dentist with a big heart!!

I love these people, very nice to deal with. I'm very impressed with the office staff as well as…read moreall the dentists. They cover all your needs and explanations are great. I will keep taking my teeth there. We all know, ignore your teeth and they will go away.

Just moved here from Minneapolis and was very pleased with finding such a great dental office. I…read morewas so pleased with the professionalism from the entire team. I would definitely refer this office to anyone in need of dental care.

Best dentist I've ever had. My whole family goes there. Dr. Waggoner is very personable and he is a…read moreperfectionist. The staff is very helpful and friendly.

Where do I begin. Went to then at the end of August 2023 . Was told I needed the deep cleaning with…read moremeds , my wisdom teeth out , and two crowns done. They wanted to jam all these visits into 4 visits! FOUR !! They quoted me at like 2500, and I took out a care credit loan (paid in full as of August 27th 2024) At my first visit (8/31/2023 they did the deep cleaning (1,337.00) My second visit 09/05/2024 they did half my mouth the meds for perio (1,318.00) Third visit 09/11/2024 (640.00)other half of my mouth with meds and temporary crowns for the two that needed done . They did this even though I told them I couldn't afford to pay for the permanent crown until into the new year. DID YOU KNOW temporary crowns are only supposed to stay in your mouth for two weeks? I had no idea . 4th visit 09/12/2024 (2,814.00) got 3 of my wisdom teeth removed. They did an xray after , and after I had been home for over an hour calls me and tells me I need to come back in because they found a WIRE in my gums from when the dentist put my temporary crown in on 09/11/2024. The oral surgeon removed it and said I had an infection and put some meds on it. ( that is when I should've started to raise hell but was was coming off of being under and didn't think to say anything ) they then sent me home and I proceeded to have the worst pain of my entire life . Like nobody can describe oral pain. I went back in mutiple times and the dentist would not listen to me . So I went to Altoona Smiles (Dr. Daniel's is amazing and I recommend him so much) He doesn't understand why they'd even put a temporary crown let alone two in my mouth when I said I couldn't afford the pertinent until the new year. So guess what I had to go ahead and pay for those temporary's to be redone by Altoona smiles and then two weeks following get my permanent's in. I am now a patient permanently with Altoona Smiles . I recently got a message from a debt collector for Aspen. Apparently my claims with them all denied and they had never called me to tell me . Altoona did after my first visit and my insurance company fixed the issue and reprocessed the claims . That is literally all they needed to do. Aspen didn't and now after talking with my dental insurance they will do everything in their power to get those claims from 2023 reprocessed . Moral of the story is Aspen Dental just thinks of you as cows going through the slaughter house. They truly do not care about you . Always check reviews, before making an appointment. Hopefully this review saves some people the pain and suffering . I now have major anxiety with dental care , but my dentist understands and knows how to handle with care . ASPEN DOES NOT HANDLE WITH CARE!

I'm giving 2 stars only because most of the employees are nice- they just can't do their job! I had…read moresome work done 11/2023 & they confirmed my insurance coverage before that. 3 months later I received a past due notice & found out not only was my claim never submitted, it was denied! Now I'm responsible for an amount that is $hundreds$ more than my quote! I would not have had the work done if I'd known the true cost! Be very careful if you go to Aspen Dental!

I've been going here for my bi-yearly appointments since I can remember from my childhood and I…read morestill go today because their care is fantastic! The staff are very kind and supportive! I had to get my tongue tie lazered off and they let me know what was going on throughout the entire process! They forgot to let me know what the giant needle was for and I freaked out for a second but they reassured me right away and let me know exactly what I needed to know to stay calm :) I'd love to take my kids here in the future!

I'm newer to the area and finally got around to finding a new dental practice and after reading…read morelots of reviews, this place stood out. They accept my insurance and quickly got me an appointment and even called to let me know if earlier slots had became available. The staff was great from the desk, hygienists, and dentist. I felt well cared for and they do a good job explaining what they're doing. Happy to go back for another appointment!

Ankeny Dental UNProfessionals,…read more After a regular dental cleaning, the hygienist normally schedules your next appointment in 6 months. Well, mine scheduled it earlier that 6 months so when I got my next cleaning I was sent a bill because Insurance would not pay due to the office's scheduling mistake. I called the office to explain their mistake in scheduling and I was told that I needed to know what my Benefits were and it was my responsibility. In time, I was told that this would go to "collections" and the office would not even split their mistake with me 50/50. Now I don't know about you but I trust that my dentist/hygienist will schedule me for a 6 month cleaning or if a mistake is made, that they own their mistake. (I have since found a new dentist and I explained this scenario to the new dentist and they said they would have "written it off" because of the mistake that was made). I prefer to go where staff are Professional...they now are my new dentists. The dentists are great but the BILLING dept and manager are very unprofessional. I feel sorry for anyone who has to deal with these staff members. Dr. Huston is and always will be a good friend but I think the Practices' choice for billing staff needs to be changed. Has anyone else had to deal with this billing staff? Post it here because I guarantee there are more of you out there. Adios UNprofessional Billing Staff

I really appreciated the professionalism and modern facilities. Instead of just being told I…read moreneeded a crown, they used some high tech machine to show me my tooth and it's condition. I had never had a crown before and was very apprehensive, but Dr. Huston was very thorough and explained why the crown would help keep that tooth as well as protect the other tooth. It was a very easy procedure- virtually painless. I received a temporary crown and then went back and received a permanent one. Now they have one day crowns for a permanent one which will be even better because they have their own new machine. I appreciate going to a dental office that stays current with the newest technology to help patients. Karen

I don't normally write reviews but been a patient for several years and didn't want anyone to be…read morefooled by the positive ratings. If you're looking for a simple cleaning and oral exam this is the place to go. All in the office are great, hygienists, and dentist. Always made me feel comfortable. However if you need major dental services like a bridge, tooth extraction, etc. this is not the place. I paid over 10k for work to be prepare and set a bridge. Slightly two years later the bridge cracked and the company they use has no warranty. They have audacity to call and leave a voice message that if I want to pay another 4.5k they will order and replace my bridge. Really on a 2 year cycle. I really hate to leave a negative as o have referred everyone I know here but until they change companies or offer guarantees on their products. Buyer beware

Regarding my previous review, I challenge Summit Dental, without being fraudulent, to tell us all…read morewhat was incorrect within my original review? I made an Appt with Dr. Millard (under my network). They instead gave me Dr. Leinen (out of network) for a 3 minute review that made me liable for the entire $311 charge (which would have been $0 for me if Summit had simply followed instructions). For all potential customers--you now see how Summit Dental will deal with any problem that may arise -- they'll simply call you names and not accept responsibility for their errors. Personally, I'm done with this firm.

Went here to have my wisdom teeth extracted and the care was fantastic and I healed up nicely!…read moreFantastic work and lovely, professional staff. Hope I never need serious dental work again, but if I do this'll be my first stop.

Great professional orthodontics staff!!! This is a fantastic office! My husband had to come in with…read morea referral from his primary dentist to see if he needed to have his wisdom teeth removed. Darren Jirsa, was the specialist we saw and he was very friendly and explained things in a way that made it easy to weigh pros and cons. Did not recommend any more than what was needed, which was just to leave his teeth alone because the risk would outweigh the reward. Overall fantastic experience, we will be back if any more follow ups are needed in the future!

Both the office side of the clinic and the dental care were outstanding. The staff made me feel…read morecomfortable and informed. Happy to have them for my dental needs.

Ankeny Smiles is the most unprofessional medical practice I have encountered. They were…read moreindifferent, took nearly 2 hours to extract a single tooth, and caused me significant pain during the procedure. They also failed to send my prescription and did not answer my calls for over five days, despite trying at least ten times daily. The procedure resulted in a dry socket, leaving a deep hole I have to clean out after every meal. I cannot recommend them even for basic procedures like cleaning.