I don't frequently compose reviews, but Parkway Periodontal in West Des Moines has truly impressed…read moreme in today's busy world. This experience has reminded me just how warm and welcoming the Midwest can be, especially compared to other regions where securing an appointment--especially in urgent situations--can be a struggle. On the day I contacted them regarding pain, Dr. July and Megan went above and beyond to accommodate me, fitting me in within just a few hours. Additionally, the receptionist was incredibly comforting and kind. It's no surprise that such positive attributes often resonate with one another!

I was referred to Parkway Periodontal by my regular dentist with a broken tooth and because I let…read moremyself slide for a prolonged time (years) while concentrating on taking care of my family....not myself. One of the admin staff used to work at my regular dental office, and is a family friend, so it was nice to see a familiar face when I walked in. I went through two very deep cleanings (not fun...but I shot myself in the foot on this one) and now just go in every few months for regular maintenance. I think there are around 10 different hygienists who work out of this practice and for the most part everyone is friendly and personable. Why four instead of five stars? It's not the kind of thing most people enjoy... Are you going to be comfortable 100% of the time? No. It is what it is. You're going to feel a pinch... But they take care of you and in my case...they help fix the problems I caused for myself.

Just moved here from Minneapolis and was very pleased with finding such a great dental office. I…read morewas so pleased with the professionalism from the entire team. I would definitely refer this office to anyone in need of dental care.

Best dentist I've ever had. My whole family goes there. Dr. Waggoner is very personable and he is a…read moreperfectionist. The staff is very helpful and friendly.

I don't normally write reviews but been a patient for several years and didn't want anyone to be…read morefooled by the positive ratings. If you're looking for a simple cleaning and oral exam this is the place to go. All in the office are great, hygienists, and dentist. Always made me feel comfortable. However if you need major dental services like a bridge, tooth extraction, etc. this is not the place. I paid over 10k for work to be prepare and set a bridge. Slightly two years later the bridge cracked and the company they use has no warranty. They have audacity to call and leave a voice message that if I want to pay another 4.5k they will order and replace my bridge. Really on a 2 year cycle. I really hate to leave a negative as o have referred everyone I know here but until they change companies or offer guarantees on their products. Buyer beware

Regarding my previous review, I challenge Summit Dental, without being fraudulent, to tell us all…read morewhat was incorrect within my original review? I made an Appt with Dr. Millard (under my network). They instead gave me Dr. Leinen (out of network) for a 3 minute review that made me liable for the entire $311 charge (which would have been $0 for me if Summit had simply followed instructions). For all potential customers--you now see how Summit Dental will deal with any problem that may arise -- they'll simply call you names and not accept responsibility for their errors. Personally, I'm done with this firm.

They charged me $45 for a missed appointment. They said it was for sanitizing the room. $45? I…read morecan see maybe $5. Wouldn't me missing my appointment save them $45 from having to do it for the next patient anyway? The oral hygenist was good, but I got a different dentist each time. The billing was alyways off so it just seemed very unorganized. And the $45 is just annoying. I will not be going back.

A very professional, clean, and high-tech facility! All of the staff were friendly and personable…read more You can tell they really care about their patients. I highly recommend Dr. Emily!

Did five fillings all of them had cavities underneath I found this out because one broke off and I…read morewent to a different dentist.

Dr. Riley is great! Wonderful staff, exceptional care. I am new to Des Moines and was recommended…read moreby my family to Downtown Dental Care. Very happy at this office.

Supposed to be my dentist, call in for emergency during the week and told the dentist is out of…read moretown and left no one to cover for him so call an emergency dentist, want the number? No thanks.

From the owner: We are glad you have chosen to learn more about our practice. Located in the heart of downtown Des…read moreMoines in Methodist Medical Plaza, we offer a friendly, caring staff with many years of experience. Our downtown location makes it easy for residents and working professionals to schedule early morning or noon appointments.

I'm so glad i switched dentists! The is by far the best dentist I have ever used and will continue…read moreto use. All of the staff I had contact with was helpful and pleasant. Everything was made easy for me the receptionist was easy to work with, they were will to find my insurance information when I forgot the card. Things were explained in a way they were easy to understand making me feel very comfortable. I will be recommending all my friends, family and anyone who listens here.

cleanings last for 15 minutes not cleaned well at all gum disease, never got better in 3 years, i…read morehave had two different offices tell me they cant beleive i was on a 3 month plan , received a crown not even 2 years ago now has to be replaced due to a cavity she left to space i was told, be aware of there fast service.