A lifesaver I called Big B's Roadside based on the excellent ratings. My call was answered…read morepromptly, professionally and Mr. B was also a voice of calm and reassurance that was most welcome. I was informed of his ETA the whole time. He towed & parked my car nice and my neat in front of my house. Would use again!

I connected with Brandon when I was looking for a tow after a vehicle accident. He gave a prompt…read moreresponse to my message and his price offer beat pretty much every other company I called. Luckily, for me, I ended up not needing him to tow my vehicle after all. But I was impressed with his customer service and would definitely consider using. Big B's Roadside assistance in the future. Four stars only because I have experience and actual tow. But I give 5 stars for customer service and pricing. Thanks Brandon!

Was great, thank you! Prompt and professional. My car wouldn't start for a good 10 minutes but…read moreDashawn kept working on it until it would. I appreciate him being persistent and trying in this cold weather. Thanks again, appreciate your service!!

Have used Shawn's service several times. He is very responsive and reliable. He is knowledgeable…read moreand helps minimize the cost of resolving your battery issues. I could not recommend him more highly

Very prompt and professional. Communication was clear and the car was delivered safely with clear…read morephoto updates. Really appreciate the great service and highly recommend!

Service was great Sam communication with me was top notch and there wasn't any surprise cost add…read moreons, he show up when he said and was kind and courteous. Price was fair as well. If ever I need a tow or know anybody that does I will recommend them.

While broken down on the side of the road, I told your company to get a replacement tire for me…read more Brandan decides to start cussing and swearing at me because your dispatcher didn't let him know. Will never use again!

Kenneth was so helpful. My daughter had a flat tire on the highway and he helped and even made…read moresure she got to the tire center before they closed before we went to his next job.

No responsee, I was hoping for a price. The company responded to my inuory, then I asked for an…read moreestimate. Then, no response.

I'm usually not the type to leave bad reviews but this is a scam! I was ready and excited to book…read morewith this company again since my first experience went well but this time I felt like I got scammed. After paying a $75 dollar deposit for an inspection my appointment was cancelled twice! Once because they were short staffed (appt 06/13), and the second time due to rain (06/17). I had to text them to remind them of the second appt and then they cancelled on me 2 hours before it was scheduled . I tried to call the shop many times but no one ever answered. I went through the customer portal and asked for my deposit back, to speak to a manger or to be accommodated in anyway and they refused me. I even tried to see if I made a 3rd appointment if they would inspect and service the car in the same day due to me having to wait on them for dayss! They told me no. They told me I will not get my deposit back and it will go towards a new appointment. They told me the deposit can't be refunded because "they reserve a technician's time and scheduling availability", even though no techs have been available to me!! They said both of the appointments they cancelled was for reasons out of their control and that they would escalate this with management and make me a "priority" to schedule me an appointment asap. Then turned around and said they aren't sure when they can service me and that I need to make my own new appointment for THE 3RD TIME!! When no one from the company/ management reached out to me for a follow up, I on their site to see what time has available and it showed no availability till 07/06. I reached out again asking how true this was and if this got escalated to a manager... no response. This is ridiculous. I am disappointed and I feel scammed. I will never work with this company again!

Haved used his service on several occasions and the service was prompt ,professonal & affordable…read more I'm sending him a message today to do another job on my car. I think the greatist thing I can say is that I have never had him do a job that had to be redone. And I have had him do multiple jobs for me. He is defintely worth calling!

My Mazda 3 needed rear driver's side brake work. James made it convenient for me & came to my…read moreresidence to diagnose my car's brake issues. He came prepared with his tools, professional & got to work. After taking off the wheels on the rear of the car he saw that I needed new brake pads, calipers on both sides & a new rotar on the driver's side. James was able to find available new parts close by, gave me the price. Which was fair, upfront and honest. He then went to get the parts, came back and got to work. He even saw that I was 1/4 low on oil & picked that up too! I was able to stay in the comfort & convenience of my home while James took care of everything. I am very pleased & will definitely call upon James at 123 Roadside Service again.

Kind, professional, and understanding. I would use them again. Transmission went out on the…read moreinterstate, they were there quick to get me off of a busy area. Thanks guys!

Brothers. Called because pass time for arrival and the boy…read morewho answered the phone was RUDE with horrible customer service. I will be reporting to my provider and requesting to never use them again. The brother that does the actual toe- he is customer service oriented and should be getting training for his RUDE brother. They get a 2 because of the tow driver else they works get a 1

Speedy Road Service was at my location on time and unlocked my car fast. They also have the best…read moreprices in Indianapolis area. 5stars

From the owner: Since 2011, Speedy Road Service has been the premier choice for reliable roadside assistance…read moreservices across Indianapolis. Their professional team is ready around the clock to provide prompt, dependable help when you need it most. Specializing in jump-starts, flat tire changes, lockout assistance, and fuel delivery, Speedy Road Service ensures you get back on the road safely and swiftly. Count on them 24/7 for exceptional service and peace of mind, wherever your journey takes you!

I am a full-time traveler with a 25' travel trailer, and our truck engine decided it was done with…read moreour lifestyle as we came through Indy. Insurance dispatched Rescue Towing, though when they arrived, they only knew about the truck. They made calls with me and figured out a solution to get me off the highway and to a safe location. Team was friendly, professional, patient, and went above and beyond. Thank you so much!

You better be ready to go if these people are called because they are there so fast. It was…read moresleeting and New Year's Eve so we really thought it was going to be a long wait, especially since my boyfriend's last tow took three days (when he used somebody else). I have to do a shout out to progressive as well. It's my insurance company and they literally took care of everything from beginning to end and made sure I was safe. Also a shout out to the lady who let me park in front of her house until I figured out what to do. This RRT driver was so nice. We were not out there when he got there. We were scoping places to take it to which we eventually took it to Pike Collision, which is the best mechanic in town and how nice it was that big Harry let us pull the tow truck in there and leave my truck on a holiday weekend at night but this review is about the rescue from Rescue Towing and Recovery so back to that. So the tow truck company had said it would be like 115 minutes to 170 minutes before they got there so we left for a little bit to take care of stuff and when we got down the road it seemed like the guy was already there. He literally was there in seven minutes flat. But no problem he said just give us a verbal that we can do this and not be responsible for any damage and we could take it without the key. We then met him at Pike Collision Center and and signed all the paperwork. As you can tell from the pictures, it was a dark and stormy night, but really really cold. I'm sure they had a busy night and I'm so thankful for their dedication and hard work.