it is unprofessional 2 expect treatment plan& wait over a wk& be ignored. the A. I. set up is from…read moreFlorida. Dr pugluse is not responsible by telling me 2 wait 4 next apnt by email& cost of treatment plan.its absurd&poor policy. if I didn't get attorney involved my x-ray that was paid 4 wouldn't have been given 2 me, I wasted 155.00& 45.oo travel ticket& spent a 12 hr day,in turn I get nothing? DO NOT TRUST THIS PRACTICE! THEY RELY ON ROBOT& NEVER ANS PHONE!HORRIBLE!NO COST OR NEXT APPNT B4 LEAVING?EXCUSE__WE R 2 BUSY OK SO AM I_________

I went to Tencza & Pugliese on a recommendation. I told Dr. Lou I had a chipped molar that need to…read morebe looked at and also that I had pain in my cheek and wasn't sure if it was due to sinus issues or a problem with my upper teeth. I do not have dental insurance. He took an X-ray and said I have an infection above where I had root canal 2 years ago and that I needed to go to my endodontist. I was charged $189. My endodontist had a CT image capture done and kept looking at the image saying he did not see any sign of an infection and didn't know why I was referred that and what he could even do as a next step. He stated the pain was most likely from a sinus issue. The total cost was $330 for the visit. I returned to T&P and explained what happened to Dr. Lou. He said the endodontist cost seemed high and dismissed his initial diagnosis saying that it was good we ruled out an infection as a cause for the pain!? He looked at my chipped tooth and said it needed a crown. He pitched his office's dental plan and walked out. He was very unconcerned that I had paid over $500 and had really nothing to show for it. Personally, if I unnecessarily caused someone to spend over $500 I would stand up and offer some help for restitution like reimbursing my initial $189 fee, offer to discount work on the crown, or something. Standing behind one's work, IMHO, tells a lot about a person's integrity and wouldn't trust any doctor or business that doesn't possess it.

I am very happy to have found Whitehall Family Dentistry and Dr. Yacoub…read more I have had some really bad experiences in the past with dentists, beginning as a child when one dentist drilled a hole too large and caused an issue in my front tooth that's been plaguing me since. Dr. Yacoub addressed all of my dental needs without judgment and was straightforward and fair with his assessment and treatment plan. I've had that front tooth worked on by a few dentists already and am happiest with the final results of Dr. Yacoub's work. I am not in PA full time so he was flexible with working with my schedule and blocking out time as needed to see me. It's been over a year and all of the work he's done is still working out for me great! He's not real chatty either which I appreciate, he's friendly and professional. I've had in the past dentists who talk your ear off while your mouth is open and it's weird. The same treatment plan was priced at 3x what they priced me by one of those overpriced chain dentists that my insurance company said was my in-network dentist. Located in Whitehall off of 22 the office is very convenient to get to! Lastly, the ladies at the front desk are always really nice and his dental assistants as well.

They use silver fillings. Yuck! Professionally non…read morecommunicative with specific details and plans about the work needed on your teeth. All I got was " we will do a quadrant at a time". The bias news programming on the TV in the waiting room is certainly a turn off. HGTV is generally the way to go to for the majority of waiting rooms so as not to offend people. Switching Dentist at this stage of the beginning I have to pay for additional x-rays because my insurance won't cover a second one at this time. I found out from the new dentist that The x-rays that they did are not detailed enough. I'm glad that I've got this all figured out before I devoted anymore time to not being cared for properly.

As a new patient, I could not be happier with my experience here!!! From the first step in, I was…read morewarmly greeted by the staff, my cleaning was exceptional, (I really loved how polished they became!) having X-rays taken was not the awful experience I had else where. Now today I had fillings done. I must be honest and say that I have never had a better experience with anyone else! Dr. Skelly was gentle with the novocaine, the whole process was such a different and pleasant experience, and my teeth look great! I appreciate the kindness and gentleness I experienced here, and will recommend that EVERYONE needs to become a patient here and have the same experience as I have! THANK YOU to Dr. Skelly, and her amazing staff! You have a very loyal patient in me!!

what a stupid DDS who has NO experience 2 fix a cavity?? maybe dr skelly needs 2 go back2 school 2…read morebrush up on her skills! not responsible 2 schedule apnts&has very limited hrs needs 2 get with the 2026 times of modern dentistry& improve code of ethics!

Been going here about 20 years now. Dr. DiEdwardo is extremely skilled and most of the staff…read moremembers have been the same for the entire time I've been coming here. They are all very nice and great at what they do. I highly recommend them. I have had countless routine cleanings as well as fillings, crowns, and more. My family goes here as well, including my fiancé who has high anxiety with medical exams - even he feels comfortable going here.

I don't know of any other dentist who is as straightforward and concise with what he plans for you…read more He is very lighthearted, which made my visit there so much better. I get scared by very tight, straight-laced people. This dentist made me feel at ease, his assistant was very nice and pleasant, the hygienist was very thorough with my 20-year-overdue dental cleaning and the receptionist was very welcoming. I would recommend this to anyone who's afraid of sitting in a dentist's chair. I have a total of 5 cavities and a root canal that I have to get done but I'll be back to see him again and again. I haven't had dental work in over 20 years due to not feeling comfortable. I found my dentist for life.

I wish I could give 10 stars!!…read more My husband recommended Dr. McKenna after I had several bad experiences with other dentists, and I'm so glad he did! From my very first phone call to the office, I felt cared for. Kelly answered my call, listened to everything I was going through, and managed to get me in for an emergency appointment within a few hours!!! Dr. McKenna was absolutely wonderful. He truly listened, explained every step clearly, and made me feel comfortable the entire time. His assistant (I feel so awful forgetting her name!) was just as amazing. So kind, gentle, and reassuring. You can really tell how well the whole team works together. Before starting the root canal treatment, Dr. McKenna explained every step and made sure I was fully numb, something my last dentist didn't even bother with, even though my filling was deep. Dr. McKenna fixed the poor filling from that previous dental office and discovered bacteria under the tooth that was causing my pain. My previous dentist had insisted nothing was wrong and left me to deal with on and off pain and no antibiotics for months!! I then went to another practice, as the pain became excruciating, same thing and said I had to wait at least until the end of the week until next months schedule opens for root canals. However, Dr. McKenna found the real issue right away and treated it properly. While explaining the X-rays and what they show. I'm still healing, but I already feel so much better and finally heard. I can't thank Dr. McKenna and his team enough. They've earned a new lifelong patient! I will be bringing my newborn son here once his teeth come through and recommending to other family and friends :D Thank you for your kindness, professionalism, and for helping me.

Doesn't not care about his patients. Told him I had bad experiences and was really skittish. Soo…read moreyou'd think he'd give me some room and space when I need it. 1. He left the room on 3 different occasions to help other patients meanwhile he's removing cavity's out of my mouth. I think that's rude. Then 2. I couldn't breathe I was all numbed up and couldn't feel a thing the assisitant was spraying water in my mouth and I couldn't swallow or breathe and I tried to let them know but shaking my hands but nothing. Soo I had get them away as nice as possible so I could breath. Then he demanded an apology and he said he would leave room and I could go home with holes in my teeth. Jj you do a great job dealing with distressed patients. Maybe don't take out your anger from your home life onto your patients .

Been a patient of Dr Kladius' for over 20 years, since she arrived in the Lehigh Valley straight…read moreout of dental school. I was immediately impressed with how important my comfort was to her. That has been true throughout my years as her patient. She is professional yet personally warm. Which is true of everyone in her office. If I'd only had Dr Kladius for my dental care I'd never have been anxious about going to the dentist. She is the best.

You have found the best dentist ........Dr Kladias and her whole team are outstanding! The level of…read moreprofessionalism is beyond anything I have ever experienced. Add a real family (genuinely warm and compassionate people) environment and you will never go anywhere else. I provide one typical example. I recently suffered a neck injury and she took the time to explain the anatomy of the neck and how it pertained to my mouth and even how it could be the cause of pain in my ear. She examined the muscle area and I immediately knew she was right.

Dr Kenney is very knowledgeable and does it all! He keeps you in the "know" step by step in…read moreprocedures large and small. I've had a lot of work done within just this year. I feel very comfortable going there and so should everyone. His staff ranging from the front desk, office manager, dental assistants and hygienists are top notch. I like them all. Thank you all!

I had my initial evaluation and X-rays done on October 10th. I was told I needed a dental cleaning…read moreand a significant amount of additional work, and that treatment could begin as soon as my cleaning was completed. That's where everything started to go downhill. It took until January 19th just to get in for the first half of my cleaning--yes, they only clean one half of your mouth at a time. The hygenist did a good job. Then it took until March 24th to schedule the second half. When I showed up on time for that appointment, I was told my X-rays had expired and I would need a new set for insurance reimbursement. Completely unacceptable. On top of that, my appointments were canceled multiple times, and I kept getting strung along with delays. At one point, they even tried to blame me for cancellations that were clearly on their end. Now, nearly six months later, I still haven't received any actual dental treatment, and I'm being told I may need another round of X-rays. Meanwhile, my dental health has only gotten worse. If you're okay with endless delays, rude communication, and zero accountability, this might be the place for you. Otherwise, I would strongly recommend going elsewhere.

First time going there everyone was super nice Janessa Ramirez thank you for helping me out with…read morethe paper from I highly recommend this place to anyone

They will milk you and your insurance for every penny for procedures you don't need. On the first…read morevisit they said they needed three different types of x-rays and said they couldn't do the cleaning without them so I had to pay out of pocket because insurance wouldn't cover unnecessary x-rays. Then they said I had periodontal disease and needed deep scaling. This also turned out not to be true. Luckily I knew they were lying and didn't pay the $350+ for this unnecessary procedure. If I had listened to all their lies I would have paid more than $600 out of pocket WITH insurance for x-rays and the deep scaling. Don't go here. Like the other reviewers said, they scare you into thinking you need a bunch of work done on your mouth when it's not true.