Very nice clothing and the store is very clean! There's a good sale going on right now that's 50%…read moreoff everything. The store is very neat, clothes are where they're suppose to be so it is pretty easy to navigate! Associates are nice and helpful as well! This store is a pretty penny if here aren't any sales but the quality of the clothes are great! They last a very long time

I'm giving this place one star due to CUSTOMER SERVICE. This is a j crew brand mercantile store…read morethat we also have in dallas. I am on a work trip and was excited to come in and shop. So, upon walking in a manager? walked by me- says nothing. Hmmm I brushed it off. Then, I walk over to another section, she walks by again and says nothing. She isn't that busy, because no one else was in the store! I went in today- a Sunday sunny afternoon.. And no greeting. If you can't acknowledge your customers, there is no need to shop in your store. A shame, since you never know the sale you could've gotten.

So far I've been to two locations and I'm pleased to say I found my one stop shoe store. The staff…read moreis people friendly and the stores are very well stocked and organized. Great selection of shoes at descent prices.

This place gets three stars for deplorable service! I was happy about the location and the fact…read morethey offer a military discount however the service was awful! I walked in and was not greeted, or asked what I was looking for. The store employees were way to busy yapping in the front. I have never taken a little boy shoe shopping so I had no idea where to look I also wanted his feet measured. Had someone asked me we help you?" This would have saved me at least five minutes of wondering aimlessly around the store! When I finally found the store associates I stood patiently as they finished up their intriguing conversation that had nothing to do with store business. This place has terrible customer service and even more dismal shoe selection. If you are looking for shoes for a night out in El Paso by all means other wise next time I will take the drive to the mall.

I would give it a 5 but there are a few things around the store that are so much of an…read moreinconvenience that it brings the experience of shopping there down. Number one and the biggest thing...the way the clothes racks are set up, it's very crowded and not comfortable to shop. Second the fitting room is also very small and when the store is crowded...it feels like we are sardines in a can. The last thing is...there are never any associates (at least the times I have been there) walking around to see if anyone needs help and when you do need help, the associates that they do have are either a cashier or they are running the fitting rooms. Now the goods of the store...the prices are very good! They also have a great selection of stuff, especially Childress stuff! It's also an actual outlet store. Many of the stores at the outlet mall are priced the same as regular stores and are not really "outlet" stores but this one definitely is an outlet store. It's also easy to find when you are walking around the mall.

Bought some pants at Old Navy for my daughter, they did not fit her we tried to return them for…read moresomething in the store or for store credit to no avail. She was given a ticket with a number to call we have called several time to no avail. We are not asking for a refund but a store credit. Please have someone call us to resolve this. Please call me at 915-731-6701. With the pandemic we had not had the opportunity to go in person. Sincerely, Mrs. Murillo

I tried on clothes and on the way out of the fitting room the associate said "wait I have to count…read more these" I had 3 that she could see. The 4th one I didn't need to try on because it was a spandex shorts but they held that too. I felt like I was doing something wrong and felt very uncomfortable. Very bad service. I won't go there again. SHAME ON BAD STAFF ATTITUDE!

Great prices, i picked up double outlet plug charger and a 10 foot cord for apple. The girl working…read morewas very helpful as well didnt catch her name

I had the best experience here! From the moment I walked in the door, I was greeted. The person I…read morespoke to initially was Mary and she was an area manager. She gave me another representative to help me and I absolutely loved her! I wish I could've remembered her name and I simply cannot remember her name. She offered to give me a skin analysis with a photo of my skin. She took her time to help me with all the products and was so patient and knowledgeable. I forgot to take pictures! I'll have to go back soon!

I feel kinda disappointed, I felt very uncomfortable and felt like I was being watched the whole…read moretime and the employees were kinda rude, like it bothered them that I needed help.

Let me start by saying this is my all time favorite store. I went in one of the employee was very…read morehelpful it was neat to have someone point out new brands and items. I order online a bit, so some items I wear in wows them. Man the location was really cool but, this one guy that worked in there was being weird. I was with my girlfriend and he kept like walking by but, not having anything to say. As the star employee helped me and showed me things the other employee kinda just kept circling. After awhile he became my focus. I was gonna get something there but, over a few mins I forgot. This dude had tattoos and just like seemed to be like low key trying to look at my ladies body. It then like stepped away and then asked my girl to come over to me, I just left. The guy that was helping was really cool the set up was chill and he'll it was Zumiez. Just that guy man idk messed up my thought of the customer service. Hey it's even a location to remember because how often does Zumiez have an outlet location.