My experience here was mixed. When I arrived, no one was at the front desk, and everyone was…read moreoccupied, so I waited about 4-5 minutes until someone came over. They checked my appointment and said I would start with the eyebrow mapping, but the tech was with someone, so told me to have a seat and she would come get me when she was done. I arrived early, so that was fine. I sat for 10 minutes, now 5 minutes after my appointment was due to start. A tech had come out and had someone pay, but didn't come get me, so I assumed she wasn't who would be doing my service. I continued to wait, then got up and looked at some of the items they have for sale. The tech was sitting at the front desk on her phone. She asked if I have an appointment, I said yes, for eyebrows, and she says "oh! That's with me!" Apparently it didn't occur to her that the person waiting was her client. The service was good. She mixed the tint too light the first time and offered to redo it, which I agreed to. After that, the nail tech greeted me and we sat down to do the mani portion of my mani-pedi. She complained that she'd done too many feet that day, so we would start with nails. She was helpful in assisting me with picking a colour. However she did not tell me that the one she suggested, which I accepted, was quite significantly more expensive than what I originally booked for, and I feel like an upcharge should be specified before performing the service. I got cat-eye polish, and that came with a "nail art" surcharge on top of the upcharge for that specific gel. I was also unsure about the sterility. She took the tools out of a plastic container with some liquid in it, not out of a sealed pouch or electric sterilizer. She suggested I do the same polish on my toes as well, and I knew I would be charged more for gel on the toes instead of a regular pedicure, but not by as much as it was. I also find that she rushed my pedicure as when I arrived home, I noticed that my toe nails were jagged and rough, and I had to file them myself, and I had a lot of dry skin still on my feet that I had to remove as well. What was originally booked as $135 (before tax) ended up being $195 (before tax), and none of that was ever told to me. The tech rushed, and mentioned several times how I'm the last client of the day and she'd had a long day. She was pleasant, not rude, she made conversation, very personable. But not impressed with the lack of transparency.

My first time having my nails done at Lolita's yesterday. I have been doing my nails for over 30…read moreyears and can honestly say that my experience and outcome were perfect. I had a shellac manicure from Shuo and my nails have never looked better The salon was clean and welcoming, Thank you, I will be back!

She is just the sweetest and gentlest artist. I had permanent eyeliner and lip blush done with her…read more She made everything as comfortable as possible. Extremely professional and simply amazing. I can't say enough. I really recommend her services.

I flew in California and had my brows done here! It was a great experience, and I love how natural…read morethey look. I will definitely be back up for touchups and another session!

First time for you? No concerns, this location is really warm and reasonably priced!…read more She treats her patients with a lot of patience and care. It was by far the nicest experience I've ever had to have my first professional brazilian. really funny as well; the entire time, I enjoyed myself. Although waxing may sound intimidating, I smiled as I left the store:) It's incredibly simple to get in touch with her. All you need to do is schedule an appointment (you can do this anywhere from a day to a week in advance), and they'll send you a confirmation along with the location information. I'll never forget that taking care of oneself is the best kind of care

I had an excellent Thai massage from Helene a couple of weeks ago. She was very attentive to my…read morerequest for specific pain areas and spent a great deal of time focusing on them. Would recommend to anyone.

I was referred to see Sona by a friend who kept telling me she had magic hands. That was an…read moreunderstatement. If you see her, you'll never want to see another massage therapist. Sona is so talented! I went in feeling tense and came out exhilarated. She worked all the pressure points and somehow knew exactly where it hurt. She gives receipts as well, which is nice for insurance. She's such a nice person too. I really felt comfortable with her. My only regret was not having asked for a longer massage. I will have to go see her again. Keep up the good work Sona!

The beautician, Melissa that did my pedicure did an amazing job and it was very comfortable with…read moreher as well as with the beautician that took care of my friend, Lilly. The room was filled with conversation that allowed the experience to remain relaxing and all the while Mel did a wonderful job. When I go back and I will I will always book with her from now on. I love the backrooms as they're quiet but it is a very vibrant place. They will now be starting or already have begun packages to take your niece, daughter, god daughter, ect ect ect. for a day at the spa. Which I am really looking forward to.

Nuva, formerly known as Spa D'Orazio, is a great salon/spa. I have had many treatments from haircut…read more(Luigi is the best in my opinion), too facials, l do my laser treatments here and I get massages. All the massage therapist are good here you really can't go wrong my favourites ones though are Jessie and Anna. When it comes to laser and facial, the ultimate best is Ida, she is very attentive, sensitive to your needs, she gives great advice and tips. There is no pressure to buy products. The place offers free valet parking, and is surrounded by restaurants, so after a nice spa day you can go for a great meal.

Love love love this place. In the location of the former Vic Park spa, which underwent a major…read morerenovation after a fire in the building a year ago. The Vic Park gym and Vic Park Medispa are now separate entities from the Annie Young spa. This is a full service spa with manicure/pedicure, facials, massage, waxing, makeup and hair salon. It's a beautiful bright open space on the third floor with lots of natural light. They have a great selection of makeup, hair and skin care products available to buy, but there is never any pressure to buy anything which I really like. The staff are outstanding, they are all very good at what they do, I have never had a bad service here. I haven't tried everything but I have had manicures, pedicures, makeup and hair done here. Everyone is incredibly pleasant, and the co-owner Charlene is often around and is a real delight to talk to. A minor thing - if you are here for a manicure in the winter, wear a sweater, the stations are next to the big windows and can get chilly. The prices are on the higher side but in line with what similar salons will charge and given the quality of the treatments are definitely worth the money. Annie Young is an awesome spot for all your primping needs. Highly recommended.

This is the best spa experience I have ever had and I'm well rounded with my spa experiences…read more First of all I was late for my appointment and they handle me so politely.. I had a reflexology massage with Mirela and she had such a comforting and relaxing energy and not to mention extremely skillful and knowledgeable about her profession. I had a Swedish massage with Nadiya and let me tell you if I lived in your country I would come see this lady for a massage every week; best massage of my life, she is very skillful. I had a brow tint with Steph C and she did a great job and then as we all know right after a brow tint it can be very intense especially for someone with my pale complexion so Francine very kindly offered to touch up my make up so that I didn't feel too self conscious to spend the rest of the day at the mall :) This establishment is well run and have hired a lovely and professionally accommodating staff.

Laura, the colourist is a consummate professional, with a lovely energy. She provides exceptional…read moreservice and completely fixed my Covid at home dye job (not an easy task) and gave me the lift that I didn't even know I needed! Joseph is an incredible stylist who makes you feel so beautiful and important when you're in his chair. He uses such interesting techniques & he 'gets' my (unruly) hair. I accidentally stumbled upon this amazing duo and have been a convert ever since! What a lovely team...I feel so lucky to have found them and plan on being a loyal customer! Ali K

I moved to Montreal from BC in March and haven't been able…read more to get my haircut since February! I was looking for a salon close to where I live and randomly discovered Gossimo. I left an email and was called back promptly and offered an appointment the same day! I found the shop easily, and was welcomed cheerfully into their bright, friendly, airy salon. Joseph greeted me immediately and introduced himself, making me feel instantly comfortable. I am so happy with my cut and to have found a professional salon that is local and working hard to adapt to the new contact rules. I will definitely be back for my next cut in 6 weeks!