Gerald Penrose has been our insurance agent for over 20 years. He's a family man himself with a…read moregenuine concern in helping you figure out what insurance options are best for you and your loved ones. My husband was broad-sided last February. The accident occurred at about 7:30pm. We called Jerry shortly after the accident happened. He picked up immediately then providing guidance on what we should do next. Can't say enough about his excellent service. I have referred him to many friends and family members.

From the owner: Contact my Agency to get a Quick,Personalized Insurance Quote Today! A great rate is just a call…read moreor click away. I am a second generation Allstate agent in the Wilmington area for over 30 yrs. I enjoy helping families with their insurance needs.

The agent could hardly speak English. He did not know his…read moreproduct. He delayed 3 days in responding to my inquiry.

From the owner: Personalized Service: We tailor each policy to ensure you get the coverage that best suits your…read moreneeds. Comprehensive Solutions: From home, auto, life and motorcycles to business insurance, we’ve got you covered. Local Expertise: As a part of the Delaware community, we understand your specific needs and concerns. Trusted Partner: With Allstate, you're in good hands. Our reputation for reliability and trustworthiness speaks for itself. Languages: English and Spanish

Let me say how happy I am to have inexpensive car insurance since sigining up with Dimple Abraham's…read moreState Farm insurance. Levette Johnson gave me one of the best auto/renters policies In a very very long time!!! It's amazing when you can make affordable payments now that your insurance has been reduce. Thank you Levette for working with me and my son with excellent auto insurance!

From the owner: DE-1075292 Our mission is to help people manage the risks of everyday life, recover from the…read moreunexpected and realize their dreams.

This is a Wonderful office, always professional, courteous, and quick to respond, Both Theresa and…read moreKami are lovely to deal with!

Beware of purchasing STATE FARM INSURANCE especially through this agent THERESA-HEITTER-they offer…read morevery poor Customer Service and take advantage of senior citizens. Got a much better rate at Liberty Mutual AND the excellent Customer Service was free! Thank you Nathan!

They are despicable. I was two days late on my monthly payment b/c my father was in the hospital…read morefor a week, then he passed away, so I was a little busy at the time, so they charged me a 15% late fee. 15%!!!! When I called them to explain the situation & ask them to waive the fee they refused, what with them being subhuman beings. So I paid my premium for that month & that day I looked for another auto insurance carrier. When I discovered I could switch companies that day I immediately cancelled my policy with Direct Auto, meaning I should have gotten a full refund for the month I paid that very day. They refused to issue the refund, so I filed a dispute with my bank & was refunded the money. 4 months later I get a bill from them for $31, claiming it was the balance of the premium owed, when I owe them nothing. I'm fighting this & I will not pay it, having an 840 credit score I couldn't care less about the hit I might take for $30 Direct Auto is fraudulently billing me, basically trying to steal money. They're really sick people.

From the owner: Call for a FREE Quote Today!…read more At Direct we make getting insurance quotes and coverage quick and easy. Get a free Direct Auto Insurance quote today! Visit us online, in one of our 400+ local offices, or call 1-877-GO-DIRECT (1-877-463-4732) to see how you could save money on your car, motorcycle, and life insurance. We provide you with the coverage and services you need at a fair price and welcome all drivers to apply for coverage, regardless of past driving record and credit history. Terms and Conditions may apply. At Direct, we get you auto insurance you can afford with the respect you deserve: Life Made Easier. Choose how to connect, quote or purchase a policy: at one of our locations, by phone or online. Customizable payment plans and due dates. Dropped coverage? Welcome-back coverage with no penalties. No checking account or credit card required to get coverage. Customer service available in-store, online or by phone. Low rates, an affordable price no matter past driving record and credit history. Quick claims process with friendly and helpful representatives. Discounts available throughout our covered states. Local, with over 400 different locations throughout the Southeast.

They have the worst customer service ever! We have been trying to rectify a mistake they made back…read morein March and we have yet to get it resolved. We had to renew our policy and pay an extra fee, then they sent the refund to the wrong address! Snd then sent an electronic check to an account we closed five years ago!!! Horrible I would never ever recommend GEICO insurance. I hope someone sees this and helps us rectify this exhausting and annoying problem.

Do not, absolutely DO NOT USE GEICO. Sure that first time you check to see if they offer lower…read moreinsurance then your current provider it will probably be a little less, enough to entice you away. Don't fall for it. In six months when that policy renews they're going to be asking for a lot more, in my case almost $200 more per month. No accidents, not tickets, nothing in that time period. Just "well cars cost more now". Seriously, that was their reasoning. And if you have it now and try to cancel? Make sure to remove your direct withdrawal bank information from your account because they absolutely will hit you for that next payment, even when you have a new provider. They overdrew my account. A nice rep contacted my bank to confirm this happened and put through a request to refund me quickly and NO ONE DID ANYTHING. It literally sat on someone's desk until I called again a week later, sat on hold for over 30 minutes three different times. Was on hold with reps for over 20 minutes three different times. Was constantly told someone would call me back, surprise, they didn't. Couldn't get someone in finance because they had left for the day, we'll call you tomorrow. They did not call tomorrow. I had to call them before Finance left the following day. Another 30/20 minute wait. Good news! They approved my refund that morning (didn't call me). Oh wait, it will take 5-10 more days to get my money back? Another 15 minute wait to find out it's more like 2-3 days for the bank to process it. So I wasted three hours of my life to get my money back, have an overdraft fee I can't get reimbursed for, have to wait well over a weekend with almost no money because my paycheck got sucked up by the original overdraft. But they were so glad they could help me? No, never again. This was an awful experience. I can't imagine how I would have been treated had I actually had a vehicle accident while under their care. Don't risk it. I went back to Progressive. They aren't perfect but at least I wasn't treated like I was bothering them.

My experience with Allstate Insurance with Provey Powell, Jr. has been an excellent experience thus…read morefar. I have been with this agency for almost two years. I started off with Renters Insurance and later got Auto Insurance. I was get savings by having Auto and Renters together. I appreciate that I am able to get a knowledgeable person on the phone to assist me whenever I call into the office. I also appreciate that someone is there to assist me whenever I might need to come into the office. The best part about Allstate Insurance - Provey Powell, Jr. is the interactive website, that allows me to take care of payments and allows me access to all of my documents at any time. If ever I hear of family and friends shopping around for insurance, I do not hesitate to refer them to Allstate with Provey Powell.

From the owner: Contact my Agency to get a Quick,Personalized Insurance Quote Today! A great rate is just a call…read moreor click away. I've lived in Wilmington my entire life. Through the years, I've come to know many local families and developed many long-term relationships. I have a solid understanding of the insurance needs for this community too. From auto and home protection to life and specialty insurance products, I can provide you with a wide variety of options.