My Mom spent from 1500 Thursday to 1700 Friday in the emergency department waiting for a room. Was…read morenot briefed on how long she would be waiting. Once she was moved to the Women and Children's Pavillion. the nurses were more helpful. Most

Great friendly staff , updated facility really like in going and outgoing everything went perfectread more

I love Dr Barbara Moersch! She has been my Dr for years. She is the best, great bedside manner and…read moreon top of my health issues. The front staff has always been professional and polite. She has delivered there of my grandchildren . She is an amazing Dr. thank You Dr Moersch. Thank You staff

She's a good doctor but wouldn't go to her about pregnancy. Her staff saw my blood sugars were…read moresuper high during pregnancy but didn't mention anything, it was my first and I wasn't a diagnosed diabetic I was only hypoglycemic at the time, and she even saw but didn't say anything besides to just watch what I eat. I was 6 weeks and 5 days. Not even a week later, I went in for a blood test to see if maybe I had the pregnancy diabetes, my sugars were in the upper 200s from not even eating anything and I rushed to her office and I found out I lost my baby. The ultrasoundist , the younger one was not very kind about my loss. I went in later that week to make sure that I miscarried and the older ultrasoundist was kind and explained everything to me. She told me that I could still have children and that she was so very sorry for my loss. That was really the only nice staff member she has. The dr herself is very short when it comes to her visit and wasn't very compassionate when telling me about my loss, she just rushed to tell me to think about birth control and she would get her staff to set me up for a d&c.

Dr. Bateman removed my thyroid and apparently during surgery damaged or removed my parathyroid. I…read morewas supposed to be in the hospital over night and was there 6 days!! He then let me go home and I had to go to ambulatory care at the hospital Mon, Tue, Wed, Thurs, Fri and then to the ER on Sat and Sun for IV calcium and potassium...this went on for 6 WEEKS!!! He never once saw me again and sent his nurse practitioner in to take my stitches out. He turned it over to his wife (she's a doctor too) to set my iv doses. Well after 57 IV sticks (and me begging for a central line that he declined when called) and 6 weeks of the same mess, I went to Birmingham. Dr, Bateman promised my parathyroid was still there and would pick back up in within a few weeks...is what he said. I went to the head of endocrinology at UAB and he said there was no presence of a parathyroid!! They did scans and extensive bloodwork. So every time I get a fever or bad stomach bug I end up in the hospital and I have had many complications because it causes low calcium (hypocalcaemia). I never had blood pressure issues until this and because of the parathyroid issue it causes me to have high blood pressure, well now my kidneys are failing due to all of this. I was told I couldn't sue beacuse it was a risk associated with the thyroidectomy, even though he never pointed that out to me. Not only have I had many years now of being in and out of the hospital for this issue, I have had seziures due to low calcium, concussions from the fall due to seizure, teeth falling out, now in renal failure...thanks to Dr. Bateman. I WOULD NOT SEND EVEN SOMEONE I DISLIKE TO THIS MAN!!!

Met With Dr. Bateman To Discuss A Parotid Gland Tumor. He Fully Discussed The Cause, The…read moreRecommended Procedure And Post Surgery Expectations. The Surgery Went Well And After Surgery, Dr. Bateman Was Very Attentive To My Healing. He Is A Very Kind Person That Makes You Feel Totally At Ease Because He Fully Explains Why & How Procedures Are To Be Performed Healing Expectations. I Would Highly Recommend Dr. Bateman.

My mother visited Southern Immediate Care (McClellan) on August 3, 2025, and according to her (I…read morewas not present), service there is HORRIFIC (possibly the same at Stringfellow)! The nurse practitioner on duty at that location did NOT care to treat her illness at that time, and was VERY UNHELPFUL! We'll NEVER visit ANY Southern Immediate Care location EVER again! Anybody reading this needs to BEWARE!

Unless you have no other option avoid this place. We have used them several times and generally…read morethey will give you some sort of shot and then be vague about what's wrong. The last time they said they were calling in antibiotics but when we got to the pharmacy it was over the counter allergy medicine. Very poor quality of care.

I rarely leave reviews, but my recent experience with this practice was disappointing enough that I…read morefeel it's important to share. I scheduled what should have been a routine annual well-woman exam, which my insurance covers as preventive care with no copay. In fact, I have walked into this visit every year with my debit card ready to pay a copay, and multiple times I was told by the office that my insurance does not require one for this type of visit. I am always prepared to pay what I owe--but not what I do not owe--and that is part of why this situation was so frustrating. At check-in this time, I was told I owed a prior balance and was asked to pay upfront for the current visit. Based on past experiences where routine discussions during preventive visits were later billed as additional charges, I was already uneasy. After allowing the charge so I could proceed, I reviewed my receipt and noticed a "private pay" line item. When I asked about it, the Shelby responded in a confrontational and unprofessional way, asking why I "even come in" if I'm "just going to argue." Patients should be able to ask questions about their billing without being spoken to like that. I was also asked to complete a depression screening questionnaire. While I understand the importance of mental health screening, I later learned this may not be fully covered by my insurance. Given the office's pattern of billing beyond preventive care, this felt less like routine intake and more like an opportunity to add billable services without clearly informing me ahead of time. What was most concerning is that when I asked to speak with the doctor directly, I was told he would not speak with me. Being denied the opportunity to address concerns with my own provider reflects poorly on the level of patient care and communication. I understand that there are differences between preventive visits and problem-based visits, but transparency matters. Patients deserve to know upfront what may or may not be covered and to be treated with professionalism when they ask questions. Because of this experience, I will not be returning to this practice.

Dr. Johannson was an amazing provider. He was very attentive and worked hard at resolving the…read moreissues of his patients. He took his time and made sure you were clear before you left the office. If I could travel to Alabama I would! Caring and compassionate!!!!!!

terrible service long wait times even with appointments…read morepodiatrist has terrible bedside manner and spends his entire time hardselling orthopedic shoes awful

From the owner: Physician's Office, Medicine and Surgery of the Footread more