I'm visiting from out of town and stopped in here. Run away. Pedicure feet bowls are not lined, clippers, files, etc do not come from a sterile package. My "peppermint spa treatment " lasted about 20 minutes including the "extended" massages. Polish is old. Why didn't I just walk out? I'm asking myself this too? read more

Unsanitary, reused pumice stones, and poor artistic ability. No customer service skills. I will never go back.

I just moved to town a week ago and wanted to get my nails done, I chose Ann's nails because of the reviews I read online. Apparently there are two stores and I picked the wrong one. Ann was very nice and friendly, the customer service is good. As for my nails, I am highly disappointed. I left the shop and I was very upset with the outcome. First of all, I asked for coffin shape and some of them are crooked, the gel is spread unevenly and it doesn't cover the nail side-to-side. I asked for matte black and I can see where she missed with the polish, and where it is still shiny. Not to mention my nail broke off while I was trying to close a door. I will never be going back. I wouldn't recommend this place to anyone else. I paid $35 and unfortunately I wouldn't even say I got what I paid for. read more

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I stopped here on a Monday and they graciously took me without an appointment. I didn't have to wait long. The woman who did my pedicure was sweet, efficient, and did a nice job. Prices reasonable. I will definitely go back. read more

The absolute worst customer service I have ever come across. I went in for a mani pedi and I already had tips on my nails so the man had to take them off and during this process I told him 4 different times that he was hurting me and he continued to use way to much force and practically ripped my nails off which was very painful. He then proceeded to use the electric drill on a setting that was WAY too high which again hurt very badly. I repeatedly told him that he was hurting me and he never apologized or changed the way he was doing it. After he removed them all I told him that I no longer wanted to get my nails done and asked how much the take off was. He said $13 and I said it is normally less than that and he also hurt me so I didn't feel comfortable paying full price. They then told me it was $15 when the price on the sign clearly said $10. They never apologized for hurting me and were extremely rude. NEVER go here. They don't know what they are doing nail wise and they are SO rude. No wonder the place was empty. (Go to nail design by Texas Roadhouse... they are the absolute best) read more

Getting my nails done here was a poor decision I made and clearly it showed. My nails started chipping within 2 days of getting them done. If I am paying for a service then I demand to get the full service done right and accurate. You cannot charge $38 for dip powder and do a very poor job and expect for customers to continually come to you shop. Having a successful business does not work like that. I advise they do better by perfecting the art they "claim" they are good at. Please save yourself and go to another nail salon. This place isn't worth it at all. read more

I had been here a couple times and had fine manicures. I went today because my favorite salon is closed Mondays and I leave tomorrow for a work trip so it was sort of a nail emergency. I was seated instantly which was nice and the woman began removing my shellac polish. It HURT. Like not an occasional scratch but true pain because she was pushing so hard on my fingers with the file. I told her it hurt and she apologized but kept doing it. She then proceeded to cut my cuticles as if they were gold and she needed to mine as much of it as possible. Again, more pain even after I told her it was painful. She also didn't file the shape to my liking and when I asked her to make them rounder she CUT MORE CUTICLE. Then began the Application of Polish Disaster of 2018. I'm not sure if the polish wasn't of good quality but this woman was STRUGGLING to get it on correctly. She was using her very sharp finger nails to clean around the edges of my nails so again MORE PAIN. She went back to do a 3rd coat and I was on the verge of tears so I told her not to do it but she DID IT ANYWAY. Then when she was finally done coating on so much polish my nails should join Weight Watchers, she did the top coat. She kept messing up the top coat so she rubbed it off several fingers a couple times before reapplying it what felt like 90000 more times. Finally I thought the horrific ordeal was over, but no. SHE CUT MORE CUTICLE. She then used this bonding agent as a top coat which created a horrible smell like that liquid glue you use in middle school when you're making poster board presentations. My fingers are still sticky from this after several washes. It's a miracle I can even type at my normal speed. She then rubbed very greasy cuticle oil ALL OVER MY HANDS and said I was done. The worst part of this whole experience is that another woman working at the salon could tell how uncomfortable I was and how miserable my experience was. When I paid her she kept apologizing and then wrote down her name on a card and told me next time she would do my nails instead. Apologies Ann but I am never EVER stepping foot in your salon ever again. You're probably wondering why I didn't stop it in the middle and just leave. This is a good point and I'm wondering this myself. Like I said, I leave tomorrow for a work trip for 10 days and this was the only chance I had to get my nails looking profesh so I suppose that kept me in the chair. Weirdly the nails don't look horrible when viewed from afar, however they feel ridiculous and my fingers are still covered in glue. read more

Here visiting from out of town. Lots of nail salons seemed to be closed on Mondays around here so I found this one. The lady who did my nails was nice but it definitely wasn't the best pedicure I've ever had. Salon was clean. The salon has two employees this afternoon, one who was answering the phone and doing nails and the other was the lady who was doing my pedicure. I got just a regular pedicure with gel polish and it was $40, so about normal pricing but again very mediocre job. I wouldn't come back if I was visiting again. read more

This was the worst experience ever. I came in with my adult daughter. She didn't want her cuticles cut or filing in the top of her nail. The manicurist had a difficult time understanding my daughter and after a minute, the manicurist threw her tools in the water bowl and stormed off. The person working on my nails finished the job. I've never witnessed such rudeness. I wish I could give it minus five stars. read more

Sucked. Went in to just get a manicure and gel, they messed up my nails and the paint is so thin. I could have done a better job painting them myself with my eyes closed. read more

love my nails! Tina is awesome and a perfectionist. So glad to find a nail place, not going anywhere else!