When I saw the previous review I felt compelled to right a wrong. I have attended many services at…read morethis home and have gotten to know the staff. They use a service I provide to make tributes for families. I've personally seen them go out of their way to make a funeral truly special getting to know the families and helping them celebrate their life passions and interests. I even asked them about the one star review knowing how much a single bad review can hurt a business, and it appeared that they investigated and it wasn't even a service that they provided. They reached out to the reviewer and they didn't respond. Do not hesitate to use this home. They are kind, compassionate and though there level of service would be worth every penny, they are very affordable. There staff is truly wonderful. I never write reviews but I'm pleased to write this one for them. They deserve it.

Went there for a funeral yesterday and when we were sitting for the service there were cockroaches…read moreseen running on the floor and the seats! We even saw cockroaches crawling on the chairs and on a couple of our family members!!! We caught one and gave it to one of the employees and their response was that they spray for them and that maybe one of our guests brought them in!!! It was disgusting and such a distraction that I couldn't even focus on what was being said for the service!!! HORRIBLE!

John was rude at my aunts funeral eve when more chairs be set out was asked of him his response was…read more" well I don't want to put out more and and they don't get used. Thats usually what happens and I waste my time putting them out." His snappy tone and demeanor was not what my family needed at that time.

Castillo funeral home was absolutely amazing. John went out of his way to help my wife and I when…read morewe lost our child

They will drop the ball and are not professional at all..ugh!! As long as they been in business you…read morewould think they knew wtf they were doing.. ugh

Calvin Brown is in the people business. One would think that dealing with a family during a time of…read moreloss Calvin would be respectful, sensitive, compassionate, honest, and sympathetic with the family. However, my family did not receive any compassion, sympathy, respect, sensitivity or honesty towards the family. My family had everything taken care of with cremation of our loved one through another company. However family members desired a memorial with the body. We explained to Calvin what the desire was of the family. He expressed he has never done this before however agreed to host the memorial. We worked everything out with the cremation company and the cremation company told us "oh we do Mr. Brown's cremations that wouldn't be a problem". According to Calvin this process has never been done. Things didn't work out as far as the memorial. We expressed this to Calvin and made arrangements for the loved ones body to picked up. Calvin was very rude throughout the process.. Once things started unfolding discovered that he was not a person of integrity. There was no sensitivity towards the family at all. Called my loved one an it...He is a very in professional individual. If you choose to use C Brown funeral home proceed with high caution better yet save yourself the disrespect and dishonesty and go with another company... Doesn't even deserve one star.

My husband was to cremated and service set 2 days after he passed. It was set up before he passed…read more First, his ashes were not in the urn for the service!!! Second I gave the lady a page to read at his celebration of life service, she read about 4 lines and made up the rest on her own. She went on and on and on about the dog days of summer. She never met him. I explained how to spell my daughter in laws name on the obituary and he spelled it the way he wanted to. I do not recommend them for a dead dog. When it was over they thought I was clueless when he said what a beautiful service it was and I asked where my husband was. He was shocked that I knew. The next day I was handed hot ashes hot off the table. I say choose a company that will take care of you because they don't care.

If I could give zero stars that would be my rating. There are horrific people running this place…read more No effort into cosmetizing, etc. My relative looked totally disheveled laying in his casket. No effort into making this man look presentable. There were pics all over the place yet, duh, his hair was never worn like that. Simple stuff no attention to detail. Let's slop some makeup on his face and hands and call it a day. If you don't want to see your loved one looking like hell then go elsewhere. Walker is like ProMedica they think the own the city. Shame on you

The day after my father passed, I called to ask a few questions because I was unaware of how the…read moreprocess worked. I was hung up on, all the other funeral homes spoken to carried themselves in a professional manner.

Just to start this off, ive been to over 50 funerals in my lifetime and Newcomer put on ultimately…read morethe best funeral my family could ask for when my mother passed recently. We all felt entirely welcomed throughout the entire process. Due to Easter we were 6 behind others and they went above and beyond to meet our expectations. My mother looked absolutely beautiful due to the excellent and highly professional embalming processor. We honestly came together after the funeral and was astounded on how perfect this funeral service was. I will NEVER chose another funeral home service, the staff was overly professional, nice and made it as if it was their own being shown. We have lost 4 members within a week and we've decided that we will be using Newcomer for them and in the future. If you want the best services for your friends, family and guest please choose no other than Newcomer Cremation Funeral Services. They will make you comfortable with any selection you make, offering many different options that best suit your family and finances. Look no further, I'll definitely recommend Newcomer to anyone!!!! 5-STARS!!!!

During one of the hardest moments our family has ever experienced--made even more difficult by it…read morebeing the holiday season--Habegger Funeral Services truly became a source of comfort for us. From the very beginning, Brian Habegger treated our family with genuine kindness, patience, and respect. He never made us feel rushed or overwhelmed. Instead, he carefully walked us through every decision, answered our questions with compassion, and made sure our father was honored in a way that felt meaningful and true to who he was. Brian's calm presence and attention to even the smallest details gave us peace of mind when we needed it most. Knowing that everything was being handled with such care allowed our family the space to grieve, reflect, and focus on one another. His staff showed the same level of professionalism and compassion throughout the entire process. We will always be grateful for the care and dignity shown to our family during such a difficult time. I wholeheartedly recommend Habegger Funeral Services to anyone in need of truly compassionate and thoughtful support. The Family of Deacon Henry Edward Temple...#TeamTemple & The Great 8

Touched by how caring and compassionate Habegger Funeral Services was when my beloved dog passed…read more We were able to take her over the same morning that she passed and they did a beautiful job with her remains. Highly recommend using them! Thank you so much.

I can't say enough good about the service from Coyle Funeral Home. As a member of the police…read moredepartment in a position to help a family from California find a good funeral home, I wasn't sure where to turn. Coyle funeral home came highly recommended so I called them and they took care of everything. The made arrangements with the coroner, met with the family and compassionately served the family as well as our department through a difficult time for both. I was very impressed with them all around.

I don't feel their would be any care for your love ones especially teenagers. In my opinion they…read morewould only think of themselves and how much money they could get from you no matter what. Be careful

My mother was buried here two years ago. Her headstone and bench were paid for in full at that…read moretime, yet two years later they are still not completed. This has been extremely disappointing and upsetting. Grieving a loved one is already hard enough without having to repeatedly beg for what was promised and paid for. If you are considering laying a loved one to rest, I would strongly caution you about choosing Ottawa Hills. No family should have to endure this level of stress and neglect during such a painful

I'm sure when my parents bought their plots 30+ years it may have been a beautiful place. Though…read morenow things have changed and it's nothing like they used to be. I looked at their beautiful pics on the website and its the farthest thing from what I see when I am there. Unfortunately, my mother passed a year and three months ago. Having stopped in the office four times over the last 15 months there still is no death date plate placed on the bronze marker and I have yet to get any resolution. I have heard lots of excuses and been promised a call each time. No one has followed through. Such a shame. Total lack of respect for the our love ones who have gone and the grieving families.