My mother was buried here two years ago. Her headstone and bench were paid for in full at that…read moretime, yet two years later they are still not completed. This has been extremely disappointing and upsetting. Grieving a loved one is already hard enough without having to repeatedly beg for what was promised and paid for. If you are considering laying a loved one to rest, I would strongly caution you about choosing Ottawa Hills. No family should have to endure this level of stress and neglect during such a painful

I'm sure when my parents bought their plots 30+ years it may have been a beautiful place. Though…read morenow things have changed and it's nothing like they used to be. I looked at their beautiful pics on the website and its the farthest thing from what I see when I am there. Unfortunately, my mother passed a year and three months ago. Having stopped in the office four times over the last 15 months there still is no death date plate placed on the bronze marker and I have yet to get any resolution. I have heard lots of excuses and been promised a call each time. No one has followed through. Such a shame. Total lack of respect for the our love ones who have gone and the grieving families.

The day after my father passed, I called to ask a few questions because I was unaware of how the…read moreprocess worked. I was hung up on, all the other funeral homes spoken to carried themselves in a professional manner.

Just to start this off, ive been to over 50 funerals in my lifetime and Newcomer put on ultimately…read morethe best funeral my family could ask for when my mother passed recently. We all felt entirely welcomed throughout the entire process. Due to Easter we were 6 behind others and they went above and beyond to meet our expectations. My mother looked absolutely beautiful due to the excellent and highly professional embalming processor. We honestly came together after the funeral and was astounded on how perfect this funeral service was. I will NEVER chose another funeral home service, the staff was overly professional, nice and made it as if it was their own being shown. We have lost 4 members within a week and we've decided that we will be using Newcomer for them and in the future. If you want the best services for your friends, family and guest please choose no other than Newcomer Cremation Funeral Services. They will make you comfortable with any selection you make, offering many different options that best suit your family and finances. Look no further, I'll definitely recommend Newcomer to anyone!!!! 5-STARS!!!!

I wish I could give (0) stars. Our family had a NIGHTMARE, HORRIBLE EXPERIENCE at Anderson in…read moreAdrian! I would NEVER EVER WORK WITH THEM again. Some guy named "Jason" literally refused to let us get some ashes for our departed brother, becuase others made a claim of kinship, but allegedly never verified. He laughed at our family, and became combative, not de-escalate, but combative, while we pleaded to let us LEGALLY get some of our departed brother's ashes! Jason should be ashamed of himself and honestly should be FIRED or at least APOLOGIZE the grieving family! My god!

Excellent service to customers and the community. Anderson is now Anderson-Marry but still the same…read morevalues and quality of service. They have plenty of special events around the holiday season for you to check them out and see the facilities. Each and every person is caring and respectful. Plenty of parking, beautiful converted old home, and muted decor that is refined yet, homey. Funeral services are unavoidable but when the time comes and you need someone, this is the place you can trust.

When I saw the previous review I felt compelled to right a wrong. I have attended many services at…read morethis home and have gotten to know the staff. They use a service I provide to make tributes for families. I've personally seen them go out of their way to make a funeral truly special getting to know the families and helping them celebrate their life passions and interests. I even asked them about the one star review knowing how much a single bad review can hurt a business, and it appeared that they investigated and it wasn't even a service that they provided. They reached out to the reviewer and they didn't respond. Do not hesitate to use this home. They are kind, compassionate and though there level of service would be worth every penny, they are very affordable. There staff is truly wonderful. I never write reviews but I'm pleased to write this one for them. They deserve it.

Went there for a funeral yesterday and when we were sitting for the service there were cockroaches…read moreseen running on the floor and the seats! We even saw cockroaches crawling on the chairs and on a couple of our family members!!! We caught one and gave it to one of the employees and their response was that they spray for them and that maybe one of our guests brought them in!!! It was disgusting and such a distraction that I couldn't even focus on what was being said for the service!!! HORRIBLE!

John was rude at my aunts funeral eve when more chairs be set out was asked of him his response was…read more" well I don't want to put out more and and they don't get used. Thats usually what happens and I waste my time putting them out." His snappy tone and demeanor was not what my family needed at that time.

Castillo funeral home was absolutely amazing. John went out of his way to help my wife and I when…read morewe lost our child

My husband and I recently made a visit to Toledo Monument on Monroe Street in Toledo. We were…read moregreeted by Cindy who was very pleasant, informative and patient as we explained that we were interested in getting a headstone for ourselves in advance of one or both of our deaths and not in a hurry. Cindy was very friendly and understanding saying to feel free to look around and let her know if we had any questions. Her friendly nature made it easy to field our many questions to her. Cindy is very knowledgeable about the whole process from start to finish and responded to our questions quickly and appropriately, with a bit of humor on both sides. I trust that Cindy can handle all situations she encounters with appropriate ease. Sandy & Larry

Losing a love one is very difficult and Cindy made so many decisions stress free. She explained the…read moreprocess and made sure we understood any obstacles that may occur. Thank you Cindy for what you do.

I can't say enough good things about Dunn Funeral Home. My partner's dad passed away at home in…read moreOctober 2008 near Waterville. We live in San Diego, CA and had to travel under short notice to Ohio. We met Stephen Dunn who gave us such comfort and exceptional, compassionate service. In difficult times, Dunn Funeral Home will help you through your loss and will work with you if you don't have all the funds right away to pay for the care of your loved one. We're so grateful for this family's helpful services.

So much excellent service-from the family meeting, guidance, helping with a special request for…read moremusic at the church service, and so much more. Professional, caring staff from the beginning of the process, visitation, to past the date of the service. Beautiful facility as well, with the space that was needed to handle social distancing.

From my Dad: I remember an old saying that "there's no good way to do a bad thing". I no longer…read morebelieve that. Having your mother pass away and suddenly finding yourself planning a funeral, definitely qualifies as a "bad thing" to do. The smartest decision I made was to call Ansberg-West, and speak to Bradley Ansberg. Seriously, I can't begin to say enough good things about Bradley and his team. Bradley's guidance through the entire process, kind and professional manor, and relentless attention to detail, is the "gold standard" by which all funeral directors should be held accountable to. When life throws you a terrible curveball with the death of a loved one and you need to make funeral arrangements, choose Ansberg-West, and you will thank yourself for the rest of your life.

They did a great job, wonderful service, caring team. I would recommend you choose Urbanski…read more Funeral home was very clean, wonderful setting for your loved one.

From the owner: A Celebration home…read more We're dedicated to providing personalized, professional and compassionate services to help lighten your burden and support you through the difficult times that follow the loss of a loved one. We're honored to assist you in your time of need, and would like to assure you that we'll do everything in our power to make your experience a meaningful and memorable one. We have years of experience caring for families, just like yours, from all walks of life. We are experienced in our profession, dedicated to excellence in service to you, and we have the highest integrity.