For those that are reading the reviews because you are extremely terrified for your upcoming oral…read moresurgery, I can reassure you will be just fine!!! I went in to get all 4 of my wisdom teeth extracted by Dr. Ferguson. He's excellent, very informative and definitely will tell you everything you need to know. I went in at 9:30am and was done by 11am. I laid in bed pretty much after surgery and a little the day after. Just mild pain due to cheeks being swollen like a chipmunk but it's totally normal. I'm currently on Day 3 of recovery and still haven't experienced any severe pain and some swelling has gone down.

Dr. Smith and his staff make you feel comfortable and at ease during your consultation. Using 3D…read moreimaging helps Dr. Smith make important suggested care decisions for surgical needs. We were able to see why certain procedures were needed over others based on long term health. My son was quite nervous, and while he may still have some jitters, he agreed that Dr. Smith is the guy to go and see.

This place is AWESOME!!!…read more My family and I have been coming here for years. Never had a problem with anyone that works here. Everyone is kind and passionate. You won't find a better dentist!!!

Dr. Jordan and her staff are the best! They are professional, kind, accommodating, and work hard to…read moresatisfy the unique needs of each patient in comfort. Members of my family, including my 86 year old father, travel over 100 miles for Dr. Jordan's care. She and her team are that good!

Besides being very stern on appt. times, (you miss it or try to go late, they literally scolds…read moreyou,! I had to beg to just sit in for my mold impressions, which I knew only took 30 mins ! Anywho, I give a 9/10 as far as da dental staff, from the DA, Hyg, to the dentist ,MD; once I did get In the chair, they are so easy to talk to, open about your dental options & affordability responded to my silly requests & questions , a ,have a sense of humor & friendly ! Hope all goes well in da AM! Must be in time ! Cuz I gotta work after !

Very disappointed. Time wasted. I had an appointment on Saturday March 7th at10:00 AM for teeth…read morecleaning. Receptionist and another person at the front desk informed me that my insurance wasn't verified. I gave them my insurance information on Friday March 6th. I was told that the Insurance Verification department is very busy and that my insurance was not verified, and could not be verified on March 7th because the verification dept was closed. Because of this i would be self pay. I asked several times how much a cleaning would cost, the ladies did not even attempt to look up the cost both answered they did not know. I will not go back. Untrained lazy staff reflect negatively on your clinic.......Will not recommend

Dr. Wilk is super friendly and kind, something I really like to see in a dentist. He takes his time…read moreand you don't feel rushed. Dental offices and medical clinics are supposed to go by quite fast to meet the next patients needs on schedule, but it was nicely paced. The dental assistants front desk and back house and extremely knowledgeable. We went in for a consult and our insurance covered it. A week later we scheduled an appt for the procedure. She had 2 extractions on same day and paid for that procedure on the day of the extraction. Payment/procedure plans are given to you ahead of time after the consult. Dr. Wilk allowed me to sit in with my mom to translate for her and watch the procedure the whole time. His assistants are great and work together with superb confidence. The office looks renovated with newer equipment. It was very clean. The DA also asked if I wanted something to drink. I highly recommend Dr. Wilk for your oral surgery needs. Professional, speedy, and genuine! Not to mention, he has many certs and degrees on his walls. He's gone through a lot to become a great oral surgeon!

While the staff and Dr. Wilk seemed very capable, my issue is with the business practices. I called…read morewell over a week to schedule the appointment and at that time gave the employee all of our insurance information. We were not told at any time (until the end of the consultation) that they did not take our insurance. Then we had a $200 bill to pay for essentially just an x-ray and a 5 minute conversation with the surgeon, which would have been $50 or so had we been in network. I would suggest letting patients know beforehand that you do not take their insurance so they're not shocked with such a high bill. It's unprofessional and puts off the air of just trying to make a buck otherwise.

Dr. Line is off the chain hospitable and caring! The staff starting at the front door is warm and…read morewelcoming. She called to check on me after my procedure with sincerity. Her work is not only effective, but she knows her way around esthetics...my tooth looks like it actually came with my mouth to begin with! So pleased!

Today I received a call from Karen the Office Manager, about my son's balance. When I told her that…read morehe was in emergency room due to having a grand mal, she proceeded to want to talk about his balance, as if he was going to get up out of the hospital, and come pay the bill. After seeing my son go thru that, the last thing on my mind is his balance. At the very least just hang up, when someone tells you their son is in the hospital. Or how about a "hope he feels better".

Had to go for some preventative fillings-two actually. Guess I'm somewhat resistant to numbing…read moreagents so that part took about 20 minutes. Two fillings DONE in 25! I was in the office for exactly 45 minutes!? What?! They are THE BEST. THE BEST! Asked for their super soft toothbrushes and the lady gave me THREE! When was the last time you looked forward to a dental appointment? I certainly do. :)

The dentists did an excellent job on a complicated procedure but my experience with the front…read moreoffice has been horrible over the years. I was given a bill for $700+ and was told (rudely) that my insurance wouldn't cover the procedure. I contacted my insurer directly and my actual bill amounted to $50. This was only one of many unpleasant interactions with the office. Their manner in dealing with patients over insurance payments, appointments, etc. is so unhelpful and the information provided is full of mistakes. In addition, my new dentist's front office staff mentioned they have had contentious exchanges over obtaining patient records. I understand someone having a bad day, but this is an ongoing problem in their office. I want to believe the managing dentist is not aware of how some of the front office staff treat patients and . If they were aware, I would think they would provide their personnel with training in customer relations. I will not be back.

Second time going to this practice . First time was for a tooth extraction and implant and second…read morewas just the extraction. The staff is awesome. Friendly and professional. Love Dr. Harris. He did a great job both visits. He also has a great sense of humor . My daughter was in the waiting room this morning and told me she could hear me laughing - at a tooth extraction - at an oral surgeon ....got to be pretty good to be cracking up under those circumstances . Highly recommend !

I was referred to Dr. Harris specifically by Dr. Gottsegen, who recommended all of my wisdom teeth…read morebe removed despite the pain being only on one side. Additionally, I'm being treated for severe TMJ disorder and have have been insisting that something has been wrong with my wisdom tooth since November 2024. Prior to my visit, I asked if they could verify what needed to be done based on the images sent in with the referral and book a date for the extraction. A tentative date was set but I still had to go in and see the doctor and pay the $110. Today I went in and traded $110 and all of my medical history for a conversation on ethics. Despite the chronic TMJ pain, difficulty to repair the tooth (despite what he says), and constant food trappings, Dr. Harris likened my (and the referring orthodontist) desire for the tooth removal to a person wanting to amputate a leg because of a bruise. To arrive and have to pay $110 to get a lecture on "ethics" was a bit much. The ethical thing to do, in my opinion would be to look at the images sent weeks before by the orthodontist and get back to him and discuss it. But ethically, I'm the one dealing with the chipped wisdom tooth causing my idiomatic pain. Completely disgusted about this.

I'm leaving this review due to ongoing communication and billing issues that are leading me to…read moreswitch dental offices. I was originally told my implant process could be handled in-house. After months of waiting for follow-up regarding the specialist portion, I was ultimately referred out. When it was time to coordinate the crown placement, there did not appear to be communication between this office and my oral surgeon's office. I was already in the dental chair and numbed, and I then spent about an hour trying to reach the oral surgeon's office so the next steps could move forward. I also knew from the beginning that this office does not accept secondary insurance, but I disagree with that policy because my primary and secondary coverage together are designed to cover the full balance. I have strong dental insurance and have not had unexpected bills with prior providers. With this office, I received a call and was told I needed to pay $500+ and that I had a deductible related to a pre-authorization submitted for work this year. That was unexpected, and I did not receive a clear explanation that resolved my concerns. There are CareCredit advertisements in the office, and while financing may help some patients, it was frustrating to see financing promoted while secondary insurance is not accepted, especially when secondary coverage is a standard way many patients pay for care without taking on debt. When I said I would be seeking another dentist, the response I received was "I don't blame you," which did not feel professional or helpful. Lastly, I had a filling done about a month ago and I've had pain since then. I'll be having it evaluated by another provider. I hope the practice improves communication, coordination with specialists, and clarity around costs and insurance.

Good experience and customer service. The technician have a positive vibes and thorough knowledge…read moreof procedure and empathy for patient.