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    Anthony & Sylvan Pools

    5.0 (1 review)

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    4 months ago

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    Owen S.

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    Pinch A Penny Pool Patio Spa

    Pinch A Penny Pool Patio Spa

    2.6
    (17 reviews)
    $$

    They charged $300+ for a sand filter change that wasn't needed. If sand gets in the pool it's not…read morebc it needs changing, it's bc something is broken and it's letting sand in. They tried telling me it wasn't broken. When I called to inform them I still have sand but instead of white it's brown and dirty, I was told I'd get a call back. A week later no call, I called to see what is going on, " Oh Chris got your message but he didn't call you back and now off for the week ". Okay well this is what the result of making a mistake on the job and not owning it looks like. I should have been called back same day or next. Very unsatisfactory customer service.

    We have a pool! Yay!!…read more So, we've come to find it's expensive to have a pool, but I'm still happy we have one! We buy all of our pool supplies (chemicals, etc.) here at Pinch a Penny. I can't honestly say if the prices are cheaper anywhere else because we received such great service here from the first time we walked through the doors that we haven't bothered to go anywhere else to compare. They have little plastics bottles they give us and we fill them up with pool water and bring them back here and they test our water (for free) and tell us what we do and do not need. They are very, very knowledgeable and so helpful. I've yet to ask them a question they haven't been able to answer. If you have a pool, I highly recommend this Pinch a Penny location!

    Blue Haven Pools & Spas

    Blue Haven Pools & Spas

    3.5
    (24 reviews)

    We could not be happier with our experience with Blue Haven and our project manager, Jake. From the…read morevery beginning with the design of the pool with Mitch to the end with Jake , everything felt seamless, professional, and genuinely exciting--and the end result completely exceeded anything we imagined. Mitch designed the pool we envisioned in our head and Jake was absolutely phenomenal. He was attentive, detail-oriented, and truly cared about bringing our vision to life. Every single detail was executed to perfection. He kept us informed throughout the entire process, made sure timelines stayed on track, and handled everything with a level of professionalism that is incredibly rare to find. The pool itself looks like something out of a luxury resort. It is stunning. The design, the finishes, the layout--every aspect feels high-end and thoughtfully done. We added both a heater and a chiller, and it has completely elevated the experience, making the pool enjoyable year-round. It honestly looks so expensive and custom that guests are constantly blown away when they see it. What impressed us just as much as the final product was how clean and organized everything was. At the end of each phase--and especially upon completion--the area was spotless. There was no mess, no stress, just a beautiful finished product ready to enjoy. If you are considering building a pool, do yourself a favor and go with Blue Haven--and ask for Jake. This was hands down one of the best decisions we've made for our home. The quality, the service, the attention to detail--everything was top-tier. Nic at the very end teaching us about our equipment and who is still available months later for questions is an absolute cherry on top as well ! We HIGHLY recommend them... in fact we already have !!! This wasn't just a pool project--it was an experience, and it turned out better than we ever dreamed possible.

    It's been almost a year now with our pool and my family and I are happy with everything. They came…read moreout quoted us and the build was very smooth. They kept in communication through the builder app, letting us know each step of the process. I waited a year, to see how their warranty worked and they've been spot on. When ever we had issues they came right out and addressed any and everything. I don't usually leave reviews, but I live off them, so I have to give them their flowers. Gary From Florida

    Aqua Pro Pool and Spa Service

    Aqua Pro Pool and Spa Service

    1.0
    (3 reviews)

    Doug, when we contacted you about our pool pump needing replacement you were good for coming out…read moreand charging $65 to tell us "yup it's broken, order a new one and I will install it for $100 and apply the $65 toward the bill". Since we received the new pump, you have not made an effort to show up and install the pump, now my pool is starting to turn and you are not responding to calls, texts or FB messages. This appears as though you are taking advantage of a Military Family. I would still be willing to give you my business but you need to contact me so we can resolve this matter.

    I wish would have read these review, before I hired Doug for weekly pool service. I hired him on…read moreMarch 26th, and agreed on $130 for monthly service. Which I paid him in cash that same day. My was crystal clear, with a few leaves at the bottom, which he was kind of enough to vacuum out. He was to return on Thursday the 28th to replace the sand in the filter, and put on a new valve, for an addition $85 which I paid on March 26th. Thursday March the 28 he came but do not complete the job, said he did not have everything he needed. Friday March 29th, he came still did not complete the job, stated he forget to bring a pump to remove the water from the filter to replace the said. Saturday March 30th, he text stated he would come in the afternoon, because he forgot he was to go to his grandson birthday party. Needless to say he did not show. Monday April 1st, I texted him to inquire of the time that he would be here. He response via text was that his mother was in the hospital, she broke her hip at said birthday. But he would send his son to finish putting the filter. back together. Well that did not happen. Tuesday April 2nd my calls and texts went unanswered by Doug Wednesday April 3rd could not get the pump together to but he did clean the vacuum the pool. Thursday April 4th Doug put the pump back together. Friday April 5th When the pump came on via timer. I noticed it was making noise. Upon checking I find the pipes filter and pump were linking. I cut the pump off, because I did not want it to blow up, the pump motor is 2 months old. Thursday April 11th, when he did come I informed of the links which he stated he would correct, he took pump about again, but you got it; he did not have the correct equipment to take of the problem so he said he would return the next day. Friday April 12th Doug no call/no show Saturday April 13th Doug no call /no show I have gotten nothing but excuse from Doug. The pump taken apart and he has not returned. another no call/no show So Doug Adam will be have a meeting in small claim court.

    Anthony & Sylvan Pools - hottubandpool - Updated August 2026

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