The doctor is extremely kind, professional, and attentive. However, the front desk receptionist who…read morespeaks English has attitude/rude. It's disappointing because the medical care itself is excellent, but the customer service at the reception really needs improvement.

This doctor has the call attendant ever. I wanted to book an appointment for medical check up and…read moreshe was very rude from the beginning of the call. As if she is obliging me by answering the calls. I asked her if she can wait for a second till I look up for something and she said no, she cannot wait and she hung up. After that I called multiple times and left the voice message but nobody answered. Not the kind of clinic I would want to visit for anything!!

An excellent doctor and my primary care physician. Doctor smith explains everything. I feel…read morecomfortable at the office and that is not always the case in American medical system.

The office is impossible to reach - the message says the office is open until 4, but fails to tell…read moreyou they stop answering calls at 3:00. The office does not use email. They have an email account; however, rarely check it. Billing is confusing, and we have mistakenly overpaid. No refund or credit given. Getting medical records sent to other doctors, or getting a prescription sent to an agency is nearly impossible. Please do not go to this doctor's office.

Normally I get good to excellent service from Morristown Family Medicine. MFM has a rule…read moreregarding no shows; if you do not cancel an appointment within 24 hours and you do not show up, you are charged. On election day, Tuesday, November 5, I showed up for my scheduled appointment. I was greeted at the desk, paid my fee, and escorted into the treatment room where a staff member took my blood pressure, pulse and temperature. I was then told to wait for the physicians. About 25 minutes later one of the physicians came in and told me that the supervising physician was not in, as he was out working on an election campaign and I would not be treated. She told me that they are sorry. I think that MFM should hold itself to the same standards it holds patients to, which would be to give a rebate to patients when I physician is a no call no show. This is unprofessional.

I called in June with a specific set of symptoms one of which was a fever but none of the other…read moresymptoms were Covid related. I was told I could not come in, had a virtual appointment, and was sent for a covid test. I went and one week later got a negative result but by then my symptoms were gone - I had basically just been told to stay in bed with a 105 degree fever until it passed. The other day I called with the IDENTICAL SET Of symptoms and explained how this just happened two months ago and the whole saga. I was once again told I could not make an in person appointment. I went to MedExpress and within 5 minutes of listing the IDENTICAL SET of symptoms was sent inside for a urine sample and given a prescription for an antibiotic for a kidney infection. A kidney infection wasn't even MENTIONED as a possible diagnosis on my virtual appointment. I know Covid is out there and a major concern -- however, not everything is Covid related. Patients should be given a fair chance at a real diagnosis and not be left to fend for themselves. I am disappointed as I expected better from an Atlantic Health System office. I will be finding another PCP.

Incredibly caring and competent doctor. I have been seeing Dr. Esra Onat for more than a decade…read more She takes the time to listen and talk to each patient and gives her expert advice accordingly. She gives the kind of care doctors use to give patients, but that is very hard to find now. You are in very good hands, under her care.

Amazing staff. Very kind, helpful, and knowledgeable. I can tell they actually like working there…read more :) This post is also for Michelle Mirasgeldi, NP. I feel so very blessed to have met this genuine and helpful nurse practitioner!! I've been on a healing path for chronic, mysterious ailments over the last 4 years. My search is over. I found the perfect person to see. She has helped me get to the root of what's going on...has asked the right questions, and has sent me for bloodwork that other doctors have just failed to acknowledge. She is kind, generous with her time, and is extremely educated.

How they treat a very sick patient. If they feel they can't help you they dismiss you and cast you…read moreoff. Plus the fact their prices are outrageous and take zero insurance.

Terrible experience with the way the office is currently being run. The doctor is helpful but no…read morewhere to be found??? Not interested in a nurse running the practice. Terrible The front desk are very rude & talk about patients & avoid calls. Sad really...this was once a good medical practice. Past family of patients that will never come back. I wonder when the health of patients matters over writing books etc? Sad all around.

Dr. Jonathan Wang is the most fantastic doctor I ever had the good fortune to be a patient of. It…read moreis so sad that my current insurance does not include Dr. Wang in its list of physicians I have to see, and oftentimes I have been tempted to go out of pocket just to continue but can't afford to. His capabilities, his compassion and understanding had a profound effect on me and my lifestyle, and he is not only a great doctor but a true credit to his profession. The office staff is wonderful as well...I miss them all!!

Dr. Alberti is an extremely thorough doctor who is courteous, compassionate, and works with you…read moreseriously to get to the bottom of what is causing your symptoms. Very organized office that makes use of technology- I recommend!

Been a patient here for about 3-4 yrs. And in a pandemic time. I FEEL more safer then ever. The…read moreprecautions they taking to assure the care of the visitors is the most I've seen any where this far. From the chair spacing and not over booking patients to wiping down the pen you use to fill out paper work and electronic signature machine. They take temperature upon walking in before you step to the service window. Thank you to the entire staff for the great job they are doing to keep us safe. You diligence and service is very appreciated

Dr. Gibbions is great! He always takes time whenever needed, no matter what the concern is. He is…read morecalm and soothing. I've never had a problem with the staff. The women at the front desk have always been very courteous. The only reason for a 4 star is that wait times can be very long occasionally.

I have been a patent for over ten years after having an emergency cardiac surgery as a teenager…read more Since the office moved, there has been a substantial drop is the quality of support given by the nurses and office staff. Rude, apathetic, and quite useless are words that come to mind. While I had positive experiences with the doctors, the nurses and front office are why I left their practice. Debra, you didn't even introduce yourself or your title when I was transferred and you essentially let me assume you were a doctor which you are not. Not sure how illegal that is but at the very least shows you're incompetent.

I was a patient of this practice for a couple of years, specifically Dr Cosmi. Yes, the office…read morestaff is pleasant and adequately competent. Yes, the doc is approachable, knowledgeable and presents himself well but his listening skills are poor. We had a whole conversation on my sensitivity to a certain type of medication. Then upon calling in a new prescription I find out he prescribed the same meds we talked about. When I spoke with him I can tell he is not engaged and he thinking about something else. Very cookie cutter approach to treatment. I understand that cardiology is a pretty cut and dried specialty however he needs to appear more interested.