Beware of this office. Terrible bookkeeping, I have been doubled billed at this office and even…read moreafter showing them my bank statement they denied ever receiving payment. I had to file a dispute with my bank to resolve this. They also billed my insurance for services not performed and after several (at least 4) phone calls to them I finally had to call my insurance company to get the charges reversed. The billing office is a joke!

Dr. Stevenson preformed my mothers dental implants and did an amazing job. She had went many places…read morebut decided to go with him. Her experience was top notch and I would recommend him to anyone. Also, great bedside manner and made my mom feel super comfortable. Sherry is great too. She helped decipher my moms insurance billing on implants and made sure we were comfortable and understood it all. My mom can chew again and enjoy food after 3 years of missing 2 teeth. Well worth it.

Dr. Shah is Awesome I love him! He and his team have been excellent, with my care on my implant and…read morecalming my worries. I highly recommend him and north Alabama oral and facial surgery. I had my implant get infected and they were very fast about seeing me and getting it treated

If you sit near the check in desk you can hear a running commentary on how horrible all the…read morepatients are, insults run the gamut of clothing, to finances, to how they look. Very juicy gossip. Might make you uncomfortable if your middle aged like me and still remember drs and dentists offices were you didn't have to hear how horrible your fellow patients are or how funny they look/act/speak etc. And since the up-front staff wears bedroom slippers, I'm guessing they run a pretty informal ship. So maybe I'm way off base thinking an office that handles surgical procedures should follow those way old fashioned ideas of patient care and respect. It's kind of hard to get an appointment there too. Our dentist had to send three referrals to make it past the front desk folks. It's amazing how they can diagnose a patient without seeing them. And I had no idea the front office staff was so well educated in oral surgery that they could decide who could or could not be seen based on a phone call and a referral from a dentist. We had been there a couple of times for the whole implant thing but it took almost a year and three more referrals before we could get an appointment for another implant that was needed. Guess they have more than enough business so you probably need to get your dentist to try someone else if you need oral surgery of any kind. Now Dr Shah and all the nurses seem to be great. They have taken good care of us if we get to see them. I have nothing but praise for that part of the visits. Sad that the front office has to approve of your appointment before you can see him.

I for real wish i could put a zero star. The lady up front caught an attitude with me also raised…read moreher voice. Don't recommend. They don't give a single care about anyone or anyone's teeth.

I tried making a new patient appointment here, but was met with rudeness and unresponsiveness. I…read morehave worked in the dental industry for several years and understand how valuable reviews and first impressions are for new patients. I'm glad my time was saved, but sad things didn't work out differently.

Dr. Betts and his amazing staff make going to the dentist less painful. Dr. Betts is experienced…read moreand compassionate and really cares about his patients and our community. My boys call him the "good dentist!" He's available during emergencies, and I can usually get same day appointments. I enjoy seeing Tammy and Mrs. Betts and all his friendly hygienist during visits. They make you feel like you're important and you're time is valuable.

From the owner: Decatur AL dentist, Dr. Betts, has been the dentist of choice for North Alabama families for years…read more From children to grandparents, and everyone in between, Dr. Betts and his staff offer dental care for the entire family. So, why have so many families chosen us? We have a goal of putting every patient at ease We listen to your concerns We pride ourselves on communication with patients; there are no surprises We help create beautiful, healthy smiles for everyonein the family We offer many affordable payment options

Super bedside manor and courteous staff. They did a great job on my implant and bone graft.read more

I cannot recommend Dr. Willis. He had me pay upfront (almost $700 out of pocket) and then he billed…read moremy insurance company for the same amount. His office staff said the procedure was to get the full amount from the patient, then bill the insurance company and then refund the patient. I called my insurance company (BC/BS of AL) and they said this was not common practice. When my insurance company contacted him I then received a letter from his office threatening litigation. I would recommend Dr. Shah in Madison. If you chose Dr. Willis and have insurance check with your company but you should not have to pay the full amount up front. It was not a good experience.

Im unhappy with your service. I asked for a partial to be made the same day as my extraction I was…read moretold that wouldn't be recommended because it would probably not fit or look as good as the one I was basically forced to wait 2 months for. Now that I have it, it still doesn't fit or look right and on top of that it has already broke 2 hours later. This cost me time from resting for work and hard earned money over $800. I have been coming back and forth for months only to be lead on even longer. I honestly just want all my funds returned to my account and I will go elsewhere.

Have used the Decatur office for 15 years. They have undergone several staff changes in the past…read moreyear and from insurance problems to scheduling to filling prescriptions- they don't seem to be able to keep up the standards they once had. The office manager seems clueless about actual dentistry.

My daughter was a patient of his. When she called his office this week after being seen in the…read moreemergency room, the lady she spoke with told her it was not an emergenc. She went on to explaine the everyone who called the says it's an emergency when it in fact is not. When my daughter ask about a payment plan (since she has been a patient of his for several years) and has always paid up front but wasn't able to this time, they refused. They convinced us they didn't need our business. We called Clark Holms in Gardendale. Gave us an appointment for this week. She had her surgery yesterday and did so much better than she ever did with Robson Oral Surgery. And they were happy to work out a payment plan that was good for her. So thank you Dr Robson for convincing us to try another doctor.

The office is atrocious. They don't answer the phone, they sent me 6 different bills, all incorrect…read moreand in their favor. They refused to resubmit a claim even though the insurance company asked them to and I pointed it out as well. Yet they keep sending the bills. Seems unethical. They also seem to have very high prices. They charged $825 for sedation, and charged me $300 for a vague reason that they refuse to give a clear explanation on! Make sure you understand the total costs before hand and consult with your insurance. Read the bills carefully. One Google review even mentioned fraud. ​

Was treated like family here. Even though I do have to have braces, this place seems so amazing…read morethat I doubt braces will be as bad as before. Check in is fast and simple they have a wonderful front desk clerk and even a check in computer.

The most amazing staff, and quality of care. Dr. Durham is amazing and I recommend him to whoever I…read morecan. My whole family had work down by him and it was worth every penny. His attention to detail and actual care displayed are unparalleled. He even timed my braces so they would be off by the time my husband returned from his deployment and he truly didn't have to care about that. It just goes to show how amazing he is.

Dr Rothman pulled a tooth for me several years ago. He is expertly skilled, supportive , kind. His…read morestaff is also. My opinion, he's the best oral surgeon in Alabama. He also called that night himself to make sure I had no problems. I recommend him to ANYONE that needs an oral surgeon. Rhonda Usry

These guys are the BEST!!! I got my wisdom teeth removed the same day as my consult and all my…read morequestions were answered the same day! I felt so at ease and comfortable with everything. Most trustworthy guys in the industry! Love them!!!