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    Anthony Visitor Information Center

    5.0 (3 reviews)

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    Motel 6 - Bead head wall

    Motel 6

    (32 reviews)

    $

    Just overhauled, very nice staff, great price…read more Is very clean. Very dog friendly. No carpeting very nice wood floor. The staff was awesome, friendly, easy to understand. Very! close to restaurants and fast food. Very clean. They did not have xtra pillows yet after replacing the beds.

    Our stay here traumatized our children and led our family to flee for our safety. Avoid at all…read morecosts. I write this as a warning to all families considering staying here. The manager and his henchmen staff, whom he commands via radio and phone while he hides like a coward, harassed my wife and myself, and our very young children, over the course of three hours. The housekeeping manager Rosa threatened to assault my wife while she was holding our one year old. This happened at the front desk around other guests and employees and is on their security video. She then followed us to our car to further threaten us as we drove away. Prior to yesterday we were loyal Motel 6 customers while traveling. After this, we will never go to a Motel 6 again and I advise you to do the same. This company is no longer family friendly or the least concerned with how it treats its customers. We reached out to corporate Motel 6 immediately afterwards and they have been zero help. We were told they couldn't do anything about it and to get in touch with the very manager who refused to apologize for his abusive behavior and disappeared to avoid confronting us. The conduct of the manager and staff at the Motel 6 El Paso West is completely inexcusable. It was the exact opposite of everything associated with hospitality. Please do not support this motel or its parent chain that doesn't take responsibility for poor customer experiences and the damage they cause. P.S. There was also a constant weed/marijuana smell from one of the motel's regulars which another guest was complaining about to the front desk clerk while we waited to speak to the manager who never showed his coward's face. P.P.S. We left a full report of our experience with a corporate Motel 6 guest relations staff. They refused to give us a transcript. We still have not heard back from the higher up we were promised would call us. P.P.P.S. We now know Motel 6 is wholly owned by the Indian company OYO Rooms as of late 2024. Do not expect American level customer service from anyone above front desk staff.

    Anthony Visitor Information Center - reststops - Updated June 2026

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