Overpriced and not very friendly. Also, will not negotiate at all. I wonder how they are still in business? Very little customer service also, and push offish...almost like you are bothering them to be in their store or god forbid, ask a question! 2 each their own but if you serve the general public, and have a bad day (if that was is the day I was there) try to at least put on a face happy face temporarily for me. Thank you. read more

I purchased an antique piece online. I was told to return the item immediately if not satisfied The description of the furniture was very detailed so I thought I was safe. However when the delivery person Carried in the furniture, the wood was so thin that I could see the Rays from the sun shining through the wood. I cannot tell you the type of wood but part of it reminded me of press board. The item was very pricey over a thousand . I told the Delivery person that I needed them to return to the furniture. He said he was in a rush and couldn't wait for me to call the store. I Insisted and I returned the item. Store was good about the Return but the shipping was not returned and I lost over 200.00. I wish that the description would of stated it was thin Wood. It was Chippendale curio cabinet and expected it To have quality wood. Spoke to gentlemen who was polite. read more

We have been buying antiques from Antiques on Hanover Street for 15 years with great satisfaction. We had visited the shop before we moved to PA, when we were in Carlisle looking at homes to buy, and we found a beautiful Victorian bedroom set we liked very much. We decided if we got the house in Carlisle, we would buy the bedroom set if it was still in the store. We got lucky and bought both the house and furniture, and we've been customers ever since. read more

My husband and I stopped by on a Saturday and spoke with a very kind, and helpful gentleman. He took the time to answer questions re: the numerous clocks in the store but he also gave us great advice on a old mantle clock we have that has not been working. The woman mentioned in the other reviews was not there when we first walked in but was sitting at the front desk when we left and we would strongly agree she is about as unpleasant as they come. If she is indeed the owner, it is unfortunate. We planned on coming back to buy a clock but due to our experience with her and the other reviews we will not. read more

Stopped by today with a friend and the proprietor was about as cordial and welcoming as a rattlesnake. She seemed to resent the fact that we were looking around, as if our mere presence in the store - even though, not surprisingly, we were the only people there - was taking up too much of her valuable time. She actually turned the shop light off in the area I was browsing! Just as well, I suppose... Everything was wildly overpriced, and it's clear from the tags they wouldn't know Eastlake from Art Nouveau - it was all marked "1890 - 1910," regardless of the actual period or style. What a waste of time... read more

The owner of this place is as dishonest and untrustworthy as they come in my opinion. In addition to the antiques she is also, or at least once was, a slumlord. I once rented a three bedroom two story house from her. Shortly after myself, my wife, and our three young kids moved in the roof began leaking above the bathroom. We notified her immediately. She said "the roofer" was very busy but would get there as soon as she could get him there. Two years later when we moved out the roof had still never been repaired. The leak became worse and the water eventually found its way to damaging the 12x12 staple up tile ceiling on the first floor below that bathroom. The stain on that ceiling grew ever larger until the tiles began to sag. We kept her apprised of the ongoing damage as a result of her negligence. A huge section of that ceiling eventually fell one evening landing on our then nine year old daughter. Thankfully she was not physically harmed as I fear the slumlord would not have done anything to help paying for any care had it been needed. The 21 cu ft refrigerator failed while we lived there. Old refrigerators do that occasionally. Initially she tried to blame us for it failing. Eventually she found a used 14 cu ft that she found on the cheap at some auction. When we balked at the size she became belligerent saying she was only obligated to have a fridge but nothing said what size it must be. I now knew why the previous one likely failed. It was probably used too when she bought it for cheap. When we moved out not long after the fridge fiasco my parents helped us move. My mom spent much of her time cleaning including that fridge. That fridge was spotless. The slumlord failed to return our security deposit within the required thirty days so I contacted her. She once again became belligerent and said she was still working on the itemized list of damages but rest assured we were not owed any of the deposit back. The only damage in that house was what resulted from her negligence with regard to the roof leak. When we did finally get her itemized list it included a line item for cleaning that fridge. That didn't set well as you could have eaten off every surface in that fridge as it were. She may have my money but karma has her number and now I have had my say. If she treats people like that who have rented from her I would say it isn't safe to trust her word on any antiques purchases. It is my sincere opinion the lady is a liar and a thief and nobody should trust her. read more