Amazing customer service! They untangled and cleaned my necklace free of charge. Wishing them the…read morebest.

My mom was in a car accident and her wedding ring broke. They fixed it for $32. She is happy!…read more Only took a week. Seems to be a popular place too.

The jewelry shop repaired a high end purse chain for my spouse…read more Needed to be repaired and took 2 weeks I was told that the repair wouldn't be done for three weeks. It was only about $35. It was done in a timely manner. The lighting in the jewelry store was absolutely beautiful. Very nice employees.

Great customer service. Colleen was friendly and very knowledgeable. I am happy with my experience…read moreand will return.

A few months ago I took my watch to Leitzel's Jewelry in Lebanon to have it serviced and regulated…read more Since I got it back it has not worked correctly it's either gaining or losing time every freaking day it doesn't seem to hold the time for 24 hours like it has done before and when I contacted them they were rude to me and when I put up a review on yelp they accused me of trying to ruin their family business. Today I took my watch to Brent Miller in Lancaster they have a sterling reputation. Their watchmaker opened up my watch they said it looks like it never been serviced the inside was dirty and is both gaining and losing time and the gasket which is supposed to be replaced so it remains waterproof was the original gasket that was in the watch and never been replaced. I cannot say enough negative things about Leitzel's Jewelry, they completely screwed me and had me pay a couple of hundred bucks for either shoddy work and lied and didn't do the work. I wouldn't recommend them to my worst enemy!

Bought a beautiful engagement and wedding ring set. Sterling silver, costume jewelry and just…read moregorgeous! I've lost weight and no longer wear a 7 so hubby took there to be resized. I have had costume jewelry resized before and paid about $75.00. According to the young lady working there they would have to charge us the price as if the diamonds are real! What the heck does the diamonds have to do with the metal? She said return the set and get a smaller size! If I wanted to do that I wouldn't be in your store! I'm not even sure what size I now wear! And I'm being nice about what I've said. I could've said worse. Would not recommend this place. VERY disappointed since they have good reviews!

Great customer service. I brought earrings in for repair and David told me it was not possible to…read morerepair the piece to be the way it was originally. He provided a good explanation and offered to make a small change in both earrings so they would match and could be worn. i am very pleased with the result. Thank you, David.

I took my sons (sentimental) neck chain in yesterday for a repair.....I wanted to surprise him as…read morepart of his birthday gift next week. Although David was preparing to leave, he stayed to repair (and clean) the chain for me...which was EXTREMELY thoughtful! David did an outstanding job and I cannot say how appreciative that was! When I first arrived, I was telling David and the very sweet lady at the front counter (unfortunately I forgot her name) that my husband passed away a few weeks ago and I really wanted to get this chain repaired for my son. This jewelry store deserves MORE than a five star rating! The ultimate providers of EXCELLENT customer service

I say, the Gem Jewelry Repair & Sales is the best little jewelry store in the Harrisburg area. Why?…read moreJoel, the owner, and Kim are friendly, helpful, and personable, whether you spend a little or a lot.

I went in to have my grandfathers ring repaired. It's a family heirloom that I've had for decades…read moreand has been missing a ruby stone. I was worried about where to take it because I was afraid it would be damaged. Not the case here. Joel and Kim are awesome! They had more than a few Rubys for me to choose from and took the time to help Me select the best one. Not only that they had it done in one day and resized it to fit me better too. The price was fair and the workmanship was excellent.

Excellent Customer Service and beyond pleased with my experience! I had a unique and special…read morerequest for my upcoming wedding. Many years ago, my dad gifted my mother beautiful diamond hoop earrings. She eventually gifted them to me. One of the hoops sadly broke. When I got engaged I had the thought to make them into a beautiful wedding band. I shared my thoughts and vision with the owners. They quickly brought it to life. They shared designs along the way to make sure it was everything I wanted. I could not be happier with the outcome. I will cherish this handcrafted piece of jewelry forever. Thank you for making my dream wedding band! Their care and communication throughout the process exceeded my expectations! 10 out of 10 would recommend!! The family run business made me feel like a part of their family too!

The jeweler re-set my diamond in my engagement ring after it fell out. Work was done within two…read moreweeks and my ring looks better than ever. Very happy with the service here!

I am thrilled with my service. I needed my engagement and wedding rings resized and have been…read moreputting it off for a while. I brought my rings in on a Saturday afternoon and they were ready about 24 hours later. They both look perfect. I almost cried putting them on my finger because I have missed them so much. I can't recommend them enough!

Laila and Tori took Great care of me. my wife's new diamond ring is beautiful! I'll be back for…read moremore jewelry for sure

Really cool little place if you are looking for a gift for yourself or for a friend, child, family…read moremember. Mostly would have to say it is geared towards women but I found a bunch of sweet little things in here. Lots of different scented body perfumes, oils, fun jewelry, Knick knacks, socks, etc. make sure you go next door and check out the Bella Sera boutique as well. You will not be unhappy. Also look up because there are fun items hanging on the ceiling for sale also!

Great little find. A good place for interesting fun jewelry gifts. The owner is very stylish and…read moreso sweet. Right next to Chocolate Avenue Grill. In addition to jewelry, nice scarf selection especially infinity scarfs. For the princess in your life - cute tiaras. Will definitely be back.

I sold once before to this business so i thought i would come in to sell my wedding ring set. As…read moresoon as i said it was a ring, he shut me down and said he isnt buying anymore wedding rings. Well ok, didnt have to be such an ass about it. He didnt even look at my set.

My family has been patronizing Mumma's Jewelry Store for the last 60 years . Bill Mumma was the…read moreowner for years as his father was before him . He was a very knowledgeable and honest and a gentleman . He always inquired about your family . Due to ill health he sold his store to a less then knowledgeable man who reeks of cigarette smoke . He was very insulting and surly and rude when I took some jewelry in for repair . I decided to not give him my business and my family will never patronize his business again . He will never hold a candle to Bill Mumma.

I just discovered this Gem! Wonderful one of a kind jewlery. She makes the most beautiful gifts and…read moreI wish my husband would buy me one of everything. I love it because you can get something that no one else has. Who wants a ring or bracelet that another woman has?? not me

From the owner: Handcrafted 14Kt. Gold & Sterling Silver jewelry. Specializing in original, custom design.read more