Ignore the other reviewer. Obviously an idiot with a chip on its (gender?) shoulder…read more My wife and I have lived here for three years. While the FREE wireless internet may be slow, it IS free - so if you don't like it, pony up some $$ to cox you cheap f$!k. The pools are awesome and immaculate. Everything is clean, and maintenance keeps the grounds looking nice year round. When something is broke, it gets fixed - FAST. As far as the office staff goes, they are some of the nicest I've every met. I've lived in apartments for 14 years, and this is the by far the best complex in Omaha. I get same day texts/phone calls when I have a package, and the staff always greets me by name - with a great big smile. Sounds like the other reviewer is just someone who walks through life with a chip on their shoulder. No wonder they didn't like you!! Now go feed your face with some doughnuts and stop your whining.

I have lived at Broadmoor Hills for almost five years and it is the absolute best!! The amenities…read moreare amazing (theater room!!), pools are so nice, and we couldn't ask for a better maintenance crew! They've never taken more than a day to fix any issues I've had, which hasn't been much! The office staff is phenomenal and so helpful! Love, love, love Broadmoor Hills

Don't. Just don't. You have to follow the lease, but they don't. Noise is a constant problem, and a…read morelease violation. Parking is non-existent if you actually work outside of the home. People will park in a prime spot, and then not move for weeks on end. Another violation of the lease, but they won't do anything about it. There are HOA level rules to what you can and can't have for curtains or outdoor furniture. Please trust me and just don't. The only plus is a gas cooktop/stove.

Lady at front office is very condescending and unprofessional. Worst place to live if you like…read morequite. Hopefully you don't need anything fixed, that could be a problem. Nicest slum lord apartment you can get. The communication from management is very questionable. They tell you one thing and in the end it will only cost you money. Honestly you would be better off going elsewhere.

Amazing staff and property!! Recently moved in from a large modern 4300 sq ft home, and despite…read moredownsizing the property doesn't feel like we've gone backwards!!! The office and service team here is s exceptional and quick to answer questions or address any concerns...couldn't be happier at Sundance while we explore Omaha in search of our new home!!

From the owner: Who says you need a mortgage to put down roots? Located in suburban West Omaha - away from downtown…read morehassles but still close to excellent retail, restaurants, golfing, schools and more - Sundance offers the perfect balance of rental freedom and residential stability. Our spacious apartment homes feature open kitchens, master baths with dual vanity sinks, premium finishes, and plenty of open green space for playing with kids and pets - all within a welcoming, maintenance-free environment. No more parking lots, lobbies, and elevators. This is a lifestyle of fresh grass and friendly neighbors, with all the room you need to host family and guests. Pull into your driveway, park in your own garage, and step up to your own front door.

Came to tour this place and while the rental prices had potential the same cannot be said for the…read moreproperty itself. The staff lady that helped us was nice and straight to the point which I appreciated. We were shown the two bedroom model and oh my gosh. All the buildings are key fob entrance only. The door to get into the building we are going to was missing the entire lock which was concerning. The hallways inside were very dark, dirty and not maintained well. The model apartment was not clean at all, had maintenance storage things and the kitchen was missing cabinets. It was an immediate no after seeing all those es flags. If the model unit looks like that what makes me think that your other units look better?

I loved living at Elk Hills - office staff was always nice and even willing to come take care of…read moresimple work orders while maintenance was busy. Maintenance staff was quick to respond and communicated with the work they completed.

Terri, Chris and maintenance are great and I really appreciate them. However, I, along with some…read moreother neighbors, are really disgusted with this building still looking so shabby with the massive amount of peeling paint in front and on our decks. Can't invite friends over as embarrassing to live in this building and the very old and dirty carpet inside and the dirty steps that hits one in the eyes immediately. Why no budget for this building???? We deserve the same as the other tenants!!!! There has been talk of putting reviews with pictures of the ratty condition. Also, we are tired of the drug dealing and strange people in the next entry. The strange behaviors and traffic is really irritating for those of us who are good, honest neighbors!! Very frustrating.

My husband and I decided to stay at West Hampton because it was in a good location close to things…read morethat mattered to us. It started off well then went down hill. 1- we decided to adopt a cat after my cat passed away, I called the office and inquired what steps need to be made, if our building allowed cats- how rent would change ect. After we got our cat I called to give them my info to find out that the girl I spoke to gave me incorrect information and that I would now have to move apartments if I wanted to keep my cat. I talked to the Manager Shawn who was less than helpful. I don't have much nice to say about him. So we ended up moving apartments to a different where we were told we didn't have to sign a new lease because it was a transfer. Not the case. So we had to sign a new lease which we didn't want to do. 2- our apartment flooded in our walking closet and living room after we got a bunch of rain. We didn't get someone in there until 3 months after the fact to have our carpets cleaned. It was so much water that it went up over your toes. We had to go out and purchase a shop vac because one couldn't be lent to us. I used every towel we owned to soak it up- didn't even make a difference that's how much water there was. So my husband and I shop vaced our carpets. 3- our washer broke-- so anytime you start the washer it will continues to fill with water because the sensor don't shut off. So my husband trying to help threw in a load of laundry not knowing that it was broke and we went to bed. He woke up to use the restroom to find that our living room was flooded and the kitchen. We called maintenance and they came to help- I wish I knew the guy's name because he was very nice and had us set until the next day when someone could look at that washer and fix it. The guy came the next day said it was fixed so I tried it only to have the apartment flood again. 4- the new apartment we moved into after adopting a cat it snowed-rain mix and our carpet started to soak through enough that it went between my toes. Turns out the concrete was cracked so they cut the carpet in two places to patch it. Which left two very noticeable spots. Very much a eye sore. 5- after they fixed the carpet from our above problem they were going to have someone come in to clean the carpets. They never showed on the day I was told. So I come home the next day to see that they came in without telling me like law requires-24hour notice. They moved some of the stuff that was left out since we didn't expect anyone to be in or place. In moving things they broke two of our dishes and when I called to talk to the office they made me feel foolish for calling to complain that they let someone into our place without our knowledge and then complained we didn't pick up more so they could clean the carpets when we didn't know they were coming. I wouldn't suggest this place to my friends and family. My husband and I won't renew our rental agreement when it's due this year. Save yourself the headache.

8 years with not a single issue. Broadmoor is probably the only company everyone agrees is good.read more

Please fix the water damage in my unit. The first report of water damage occurred in March and with…read morethe hot weather the water damage has accelerated greatly in the past month.

Friendly great staff!! always very personable and helpful…read more Their maintenance guys are very prompt with any issue that you may have. The pool is always clean and a very comfortable atmosphere to sit outside and enjoy it in the cabanas or poolside.

I really like the apartments and but there is always small Issues with little bugs inside and…read moregetting pest control in to spray.

I am giving 2 stars for the apartments themselves, very modern and new but the outside is a lot…read morenicer than the inside. The whole apartment complex is pretty small, with not a ton of parking. They do not have elevators, the staff here are not kind at all and they overcharge for what they offer. The inside of the apartments are pretty dark and have dark features/appliances which doesn't help. The bedrooms are tiny and the only thing large in the apartments are the laundry rooms. They have garages available for rent as well. Overall, overpriced for what they are offering. In a good area though and close to the main freeway.

UPDATE: In response to businesses response. I spoke with one management after moving about the…read morecharges, via email. They essentially just sent me pictures of the blacklight on a couple of spots (as you'll see below). So this is to warn other people of overcharging issues. I was charged a $350 pet fee/deposit and a monthly pet fee if $35 dollars. The $350 dollar non refundable pet "fee" is the same as a pet deposit because it is a 1 time payment for purposes of pet damages which would have paid for the blind that was messed up. If it is for anything else than I would complain that it is unclear that it is not used for the same purposes as a deposit and is a way for the company to charge money for no reason. Literally no reason if it's not for the pet. I lived there from 2020 to the very end of 2022 (over 2 years). The last year and a half they charged me an extra $150 a month just because I didn't extend my lease and became months to month! They also increased my rent twice. My rent went from 1,600 to 2,100 in just two years. Your current leases have nothing to do with my experience. It also has nothing to do with my review because it shows that if your business feels like it they just bring the rent up. If you dispute this point again will add photos of my receipts over time. Your damage pictures are deceiving because it was literally a flashlight/black light being shown in a couple of spots up close and said "cat urine" in the email. Anyone with an oz of sense will realize that black light picks up on many things including FLOOR CLEANING DETERGENT and any other white microscopic substance... like FLOOR CLEANER. There is nothing scientific about black lights. And I cleaned the carpets every month with my own personal steam cleaner and used baking soda on my carpet regularly (a white substance) as a trick I learned while young. Sprinkle it on your carpet and then later vacuum it. Kind of like putting baking soda in the fridge to stop odors before they start. Your company just wanted new carpets and are trying to charge me for it. Also, the company did not offer a move out walk through or offer this "black light" at move in so I could insure any lit up spots were not there before moving in. ORIGINAL POST: This apartment complex seems nice at first but the it is cheaply made. The balcony door does not seal so I was getting expensive $200+ electric bills every months for a 1,100 sq ft apartment (other reviews have the same problem). They have a terrible bug/spider problem on the lake side, which I called them about multiple times but they never really did anything. People leave their dogs poo so it makes it smell really bad on the lake side. They hike up the rent $150 to $200 each year (I was there 3 years) and change you $150 a month if you don't renew your lease and are month to month even though you've already been there for years and not having a lease at that point costs them NOTHING. Because they don't allow smoking on their property, people smoke pot in their apartments and it floors throughout the complex in the vents and makes everything smell horrible when they could just let people dont on their balconies to they wouldn't hide it. When moving out they will make up damage that wasn't really there and have been trying to charge me $1,100 to replace all of their carpet when it didn't not need to be replaced when I moved out. They will also refuse to use your pet deposit for any pet damages, like they're supposed to (since that's what it's for). EDIT: Just in case they comment on the move out fee I'll edit ahead of time. Other reviews on here have had the same EXACT problem with them. So when I moved out l, the carpet was nice and clean. NO pet stains what so ever. There was in spot where I spilled something but it quarter sized spots and could be patched easily, also it was time for the carpet to be replaced just because it was at least 3 years old. Unfortunately, the complex decided to make up a way of claiming the the carpets had pet damage in both rooms to make me replace the carpet by using a black light which will pick up on cleaning detergents (I steam cleaned regularly). So one room my car was never allowed in, and they claimed that the light picked up stuff, the other room had a small patchable area, but it wasn't from a pet and they made up that the whole carpet was ruined. They did NOT allow me to do a walk through with them. Also, they didn't not use my pet deposit toward ANY damages (the blinds my cat did chew on) and want it all to come out of my pocket and used my pet deposit and pet rent to pad their own pockets for no reason whatsoever.