Tried this salon on a day when I had a couple of hours, wanted color, and my former salon was…read morebooked up. They had a cancellation and everything went smoothly. I've been going here ever since. The last time I brought my husband for a haircut and beard trim. He's happy as well. Highly recommended.

Have been here twice for two separate services - once for a haircut and once for a blowout. I have…read morebeen pleased both times. I have long, thick curly hair and paid 80 USD (excluding tip) for a haircut and 70 USD (also excluding tip) for a blowout. The hairstylist, Nesa, was super friendly and gave me the haircut and the blowout at different times, two weeks apart. I did not go in with a reference picture and just asked her to do whatever she thought would look best. I was not disappointed. I was a little bit confused about the price of the blowout v haircut. It struck me as strange that there was only a ten dollar difference between the two, given that when I had the haircut, the blowout was included in the 80 USD I paid. I have never had a blowout as a separate service (in any salon) before, so I don't know if this is typical. This is a very unassuming salon in a university neighbourhood, with a ten dollar discount for students (unsure if this is just for UChicago students: call and check). The ambience is clean but unexceptional. Overall, I recommend this place. Of the other hair salons I have been to in HP, I have liked this one the best.

Returning to continue my rave review of this salon. In addition to a color revamp, Esther gave me…read morean asymmetrical bob. She was honest with my re the state of my hair vs pictures of cuts I wanted. I had previous layers which complicated certain styles. I've never had an asymmetrical bob and wasn't sure if I could pull it off. I've never gotten so many compliments on a haircut! My cut was in February and now in April people are still complimenting the cut. So you are in good hands with Esther!!

I wasn't ready for what I experienced here. I'm not overly choosy, but I do like a facility to be…read moreclean and upbeat, and the salon was neither of those. The two stylists bickered over who was going to take me was going to take me despite the fact that I had an appointment. Then no product was put in my hair after the shampoo. I have baby fine hair and produc t is a must so the finished product was less than acceptable but the stylist was quick to point out their printed tipping policy as I was getting out of the chair. I won't go back.

Went in based on location and was thrilled to find my new salon! Yehia was fantastic. Listened to…read moremy desired color and style and nailed it! Love my new hair and will be back routinely! Everyone there was great reception, shampoo, and my stylist they were busy but really kept up moving people through without feeling rushed and it was quicker than my usual commitment.

TERRIBLE experience. I went to get a trim, my hair was not done correctly .The salon is dirty…read more The stylist cursed at me, because I was simply trying to get my hair fixed. He's disrespectful to people. He Has bad behavior, ripped the cape of because I asked for someone else to help, since he was becoming hostile. Once he tore the cape, I felt threatened and called the police. These type of people should not work at a salon. He also smells bad, poor hygiene and smells of cigarette smoke. They are not professional in anyway. HE WORK IN THE FRONT RIGHT CHAIR. this was my first and last time visiting this business. DESPICABLE

So I really wanted to like this place. Especially since its black owned and I want to support the…read moreefforts of the underdog in the business world. With that said, let's start at the beginning. From what I can see, the downfall of this place is the customer service. Management needs to make sure that the people working there have some aspect of what true costumer service means. The people who should be picking up the phone are NOT picking up the phone and when they do - they aren't 'smiling' while they speak. Someone has said once to me, call back in an hour or 'hold on' and I was put on hold for 12 minutes before I hung up and tried again, with no answer! Today the woman at the front desk let the phone go to voicemail 3 times while I was standing there waiting for my appointment - was she busy you ask? NO, she was shopping for shoes online! The phone should NEVER go unanswered, that's clients/business calling on the other end! With 5 employees present, the phone should never go unanswered! Well today, I get there on time for my appointment and I'm made to wait while I can clearly see my technician talking to another tech in the hallway. Another thing, which just happened right now as I am typing this, the tech should not be picking up their cell phone while filing my toe nails or what happened during my pedi last time, the tech walking away to pick up the phone while in mid filing. Or the way they dress: sweats, T-shirts and flip flops sometimes dirty - they should dress according to the type of clientele they want to attract. With all the walkaways from my technicians (both times) my Mani/pedi has taken over 2 hours. It should under NO circumstances take that long! Here I am again waiting for my technician to return. The shitty thing is that I've met the owner and she seems really awesome and customer service minded. I don't understand why she doesn't demand the same from her staff. There should be rules, no phones while with a client, no visitors while with a client (yes my tech just had someone visit and stepped away for a moment), no letting the phone go unanswered, no walking away from clients, treat clients well, talk to clients (its been about 25 minutes and my tech still hasn't given me a name! One more thing: you need to demand that your staff clean the salon thoroughly and the stained towels should be thrown away - that's just nasty - use paper towels when painting nails so the towels don't get stained. I shouldn't have to ask for a clean towel every time I'm here! ...which unfortunately, today will be the last time I'm here. Marcia, I wish you and your business well.

I don't get my hair done here, but I use the aesthetician here to get my lashes done. When I first…read morestarted, Barbara was great and I had no complaints. I took a break from getting my lashes done and went back about three weeks ago. My appointment was originally scheduled for 11AM and she didn't see me until 11:45. Not because someone was in front of me but because Barbara was late. I was going to Vegas so I waited it out. She was able to finish my left eye and when working on my right, her next appointment came. When I left everything looked satisfactory. When I was in Vegas (washed around my eyes) my right lashes were falling off 5-10 at a time, almost immediately. Mind you, I hadn't been swimming or sweating yet. I gave her the benefit of the doubt and booked for TODAY at 11AM to get them filled. She texted me early morning and pushed my appointment back TWICE by and hour and a half. When I showed up, two minutes early, she informed me she was running late AGAIN. I gave her until 12:45PM and she was still a no show. I texted her to inform her I left as it was unprofessional on her part. I have received no acknowledgement of being sorry or anything like that. I'm all for supporting black businesses in my community but when you treat your clients like they're trash then I run into a problem. Even a common courtesy of "Im sorry" would have led me to book in the future. She's not worth the time OR money.

I called them before making an appointment. I asked Melody if there was a service fee for using my…read moredebit card. She said no. I have been going for about 6 months now and happen to look at my receipt 23.10 for using my debit card!!! WTF! Offense number 2. She was doing my sew in with my used hair. She asked me if I wanted her to wash it. I said sure, and went to grab a burger since I know drying the hair will take some time. less than 30 minutes later she texts me that the hair is ready. There is no way. What ever she did left several HUGE bald spots in my closure. Oh and she's been charging me 75.00 for bringing my own hair (another under handed charge she did not tell me about). Seems to me that bringing your own hair is supposed to save you money. Offense 3. She tried to keep my hair after selling it to me for over 300.00. She removed the hair wrapped it in a towel and put it in her drawer. I was a half block away before I looked in my bag and saw my hair was missing. You have been WARNED! update 1/4/2025 - The hair she installed was stinky and like a rats nest so I had it taken out. Turns out it was not the hair or closure I gave her. That's why it had bald spots. So it seems she also stole the hair that I gave her to shampoo and replaced it some crap she had laying around. Incredible!!!

Best vibe ever! Love this place. The women were so welcoming and professional. Make sure you stop…read moreby and ask for Melody! She knows the products so well and is so pleasant and helpful

I love going to Tiffany! Ever since I started having her do my hair, I've seen amazing results…read moremeaning my hair has grown immensely. She is professional, caring, and knowledgeable on how we need to take care of our hair moving forward. She doesn't rush, but she is efficient in ensuring you are in and out, and always checking in on me making sure everything is my liking. On top of that your hair will come out looking slayed to the gods!!

I have needed care for my edges and alopecia…read more Tiffany not only cared for my hair but my soul I would highly recommend Tiffany for all your hair needs

This place is THE greatest place that cuts hair! I've been going for years, and for every time I've…read more gone, they've NEVER given me a bad hair cut. They are consistently great, and they some of the nicest people you'd ever meet. There is not a possible chance that I could give less than five stars, if anything, I'd give it 10 stars if I could! I love this place and I don't think I'd go anywhere else for a haircut!

Everyone is so welcoming when you come in. I had an appointment to get my roots done and for an all…read moreover toner and a cut. I had called and requested information on their Facebook in advance and they were so helpful. The service was very pleasant. I was offered coffee, water, or tea while I was there and they even charged my phone for me. I am so satisfied with the result and will definitely be back!

Amazing professionals, great service, and good quality of products!!!…read moreI went there to get some services for my hair, color, trim and blowdry, and my hair is so much healthier! Thank you

Update: Still pissed actually 2.5 years later. You could have absolutely asked me if it was ok it…read moreshave my neck with buzzers. That's something you ask your clients if they want first not "there was nothing you could do" I had like 5" of hair that was shaved off without my consent.