This is the second time I've brought my son to this clinic! The service is the best--fast and…read moreefficient. The staff is very attentive and respectful! The clinic is clean. I don't speak English, but they communicated with my son in a very helpful and attentive way! 10/10

Was sent here for worker's comp injury and have been waiting almost two hours. No one has checked…read moreon me or bothered to say when I might be seen. Update: Looks like they monitor their Yelp reviews though. Within a few minutes of posting review, I was taken to an exam room by the receptionist. Within 30 minutes, they responded to my review. Unfortunately, I waited another two hours to be seen by a nurse practitioner who apologized for the long wait. She was the only one on duty, no doctor, and this was on a Friday afternoon which a staff member told me tends to be very busy. So bottom line is they care more about how they look online rather than staffing for the care of their patients. I'll go to the ER if I have another worker's comp injury.

The most kind & efficient Urgent Care service in Baytown with no question. It started with the very…read morehelpful & kind front desk to get the ball rolling then to Jennifer H & N.P. Aleen providing perfect bedside manners & efficient care.

WORST Urgent Care that I have EVER been to. did a DOT physical my left eye did not meet DOT…read morespecifications, AFC said to get paperwork signed by my eye doctor, which I did. Returned back to AFC and they do not know what to do about the paperwork, had me wait two hours, then give me another full DOT physical, which was not supposed to happen. So still here after 3 hours.

15 minutes past my appointment time-- a simple drug test. There is no one else here except people…read morewho made appointments AFTER mine (I can see it on the app). It's dirty and the staff are rude. Will not be returning.

Wait time was very minimal and staff was very courteous. This was my second time here in 6 months…read more(different issues) and I have been happy with both visits. Definitely recommend them. If you want to get seen sooner, I recommend checking in on the app ahead of time.

I wish they had a higher ranking option because Priority Urgent Care deserves more than 5 Stars…read more God bless them all. They're truly amazing. From the minute you walk in until you leave, they treat you so well, you start to feel better before they even give you a treatment! No exaggeration, they are kind and caring and go the extra mile to take good care of you or your loved ones

Greeted immediately upon entering. Warm and welcoming people. Dr. Lawman was excellent. Taylor his…read moremedical assistant was superb. They explained as they went along and made me comfortable. I was there for and ekg and physical. It Was also super affordable, and I mean affordable. I definitely recommend Priority Urgent Care

Terrible today,new staff there like a furniture salesman.Would not listen,kept dismissing every…read moresymptom.Made me a nervous wreck.Have been going there for years.It was.definelty all about money today.415.00 plus another 150.00 come here yo save.My health is not a piece of furniture!I was so.upset and.let down today

Came here for visit, paid the the office fee and they never called my prescription in. Called back…read moreto inquire about my prescription told me to wait another 2 hours and then blocked my call.

Caught myself trying to make some homemade vegan meatballs and as I went to adjust the middle…read moreportion of the food processor I ended up cutting my finger to the bone. My fingers started to bleed profusely blood hitting every inch of my apartment. When I tried to run the finger under cold water it bled more and so I applied pressure for about 15 minutes and then my finger continued to bleed. I called my mom and I told her what happened She had recommended that I go to an urgent care. I looked up the nearest urgent Care and Next Level was only 9 minutes away. Not knowing if they'll take my insurance I was in route! As soon as I walked in I let them know my situation and let them know that I was high risk bleeder with the laceration. They immediately took me back without any hesitation! Mr Brian was professional and attentive making sure he had my insurance card in my driver's license to gather my demographics. He brought me bowl with soapy water and medication so I can soak my finger. Then Mrs Ana came into the room to assess my finger. And then I saw and briefly spoke with Ms. Karime who took my vitals. I received a tetanus shot today so I wouldn't get lockjaw. And then Ms. Ana began sewing up my finger with four stitches. She numbed the area with lidocaine to make sure that the area was numb before she started. She explained what the lidocaine was for and that it would be a little sting and a burn initially. She explained everything thoroughly so I wouldn't be in surprise. They treated me a lot better than any emergency room staff out of all my years of going to the hospital! The staff at Next level in Pasadena was extremely kind, patient, and and professional!!! They treated me a lot better than when I went to urgent care at Memorial Hermann in Friendswood last year. Because even though they were nice, they still joked about my situation and made fun of my career. I didn't appreciate that at all. I don't need that type of joking when I'm going through something serious and life-threatening. Thank you Next Level urgent care being there for me when I needed you the most! I was even given some extra gauze and bandage so when I clean the wound I will have something to wrap it with. I will recommend this urgent care to anyone that asked me for recommendation. Even if I'm asked this question on Reddit. I will let everyone know that I was treated with the utmost care!! Also wanted to mention that Brian who works the front desk is cute. I'm happy that he was able to enter in my information from the insurance card correctly. Because last time when I went to the hospital I gave them my insurance card and they still incorrectly entered my information into the system and then claimed I had Medicare even though I'm not even over the age of 65. Thank you so much to Ana, Karmine, and Brian. Y'all are the real heroes in this industry!

First time patient, walked in filled out the paperwork and was seen shortly after. The nurse…read morepractitioner had great bed side manner and was on top of it! In and out in 25-30 minutes. Would recommend to anyone!

Been waiting over an hour and a half. Not bad customer…read moreservice actually great customer service, just real slow at seeing patients and getting them on there way. They take all insurance and self pay. Seats are hard. Dr. was very thorough and did extra. The medical assistant was awesome.

I will try to give a great review without revealing the other person's medical situation…read more The staff was very polite and extremely helpful. The wait was relatively short and in a pleasant atmosphere. The attending nurse was gentle and comforting while taking the blood pressure and temperature. The doctor was quick in ordering X-rays and giving the results. If needed we will be going back.

Terrible customer service on Garth Road, Baytown Plaza in Texas. I had a pre booked appointment, I…read morewas on time, I had my confirmation and checked in at kiosk. My name was on the screen in the lobby to get helped next. Then it went away and no one ever came to get me. They kept saying someone would be coming, meanwhile several patients were called and serviced after my appointment. They were not interested in helping me.

I scheduled an appointment at Quest Diagnostics, showed up a little early, and was already finished…read moreby the time my actual appointment was supposed to start! The staff was super friendly, fast, efficient, and very professional. Everything was smooth and organized! I'll definitely be coming back!