First of all when I entered the office it was clean and everything was in order, Ms Shae had such a…read morebeautiful smile and the vibe made me feel very welcoming, she taught me through the process. She is over all patience and caring, PR Lab is where I'm going for all of my lab work Thanks again Ms Shae.

From the owner: Mobile concierge blood collection read more

Shaneall drew my blood for thyroid panel. Not even a little pinch. Waited less than 5 minutes. My…read morenew place to go. I had an appointment but it's not necessary.

The location was a little hard to find, but once I arrived the service was excellent. Shaneall was…read morefriendly, efficient, and professional. I explained that my doctor's office was unable to draw my blood after expressing difficulties finding veins and that I was used to this issue. I also expressed that I was a bit nervous, but the tech was quick getting the needle in and drawing all the required blood. I barely felt the needle and it was over before I knew it; the entire process was completed before my scheduled appointment time even started. It's easy to tell this tech has a lot of experience, thank you for hiring quality people!

Great service! They really took the time to understand what I needed to get done and steered me…read moreaccordingly!

Great place to have labs, drug test, etc. Soon as I walk in he was ready to go. Was probably there…read moreno more than 15mins. Very nice man. Clean office.

If you do not have an appointment be prepared to wait at least 60-90 minutes…read more If you have an appointment you'll wait 30-60 minutes. There are 6 chairs available for waiting and always at least a dozen people waiting and half are elderly. This place is a disgrace.

Had low hopes because of the reviews so I was super surprised how well it went! Made a last minute…read moreappointment for a pre employment urine sample at like 1 pm for 2:30. Got there at 2:15 and checked in and prepared to wait 90 minutes like everyone said. I was out of the door by 2:38. I had Krista and she was GREAT! Super funny, super good conversation, explained everything really well!

Just had the easiest experience with blood draws every, in my own home. Price was comparable to…read morewhat it would take for me to drive 30 minutes on a cold day, which is painful for me. Excellent customer support from everyone! The gentleman I scheduled with was so helpful; correcting my booking errors and had great patience and understanding. Lkisha, the phlebotomist, called the day before and showed up right on time. She is friendly, detailed, and very professional. I've had some difficult draws, but she has the knack. Did the blood draws for my Genova kit and was in and out so quickly. No lines, no waiting room, no driving in the 40 degree weather and I got my coffee and breakfast right away after fasting overnight! Win, win, win! Excellent service. Thanks so much!

we needed a pediatric blood draw . Ease of setup, appointments , communication - all fantastic…read moreWe did run into issues with the draw with not enough blood coming into the vials but not sure if it was just narrow veins of the child or the needlr placement could have been better. It was eventually done and shipped as promised. In all a great convenience and experience with every drop counts mobile phlebotomy.

While I no longer rec. Rex Hospital Urgent Cares I am a big fan of their outpatient labs . Recently…read morethey have increased their hours so that if you are ill on the weekend your Family Doctor can order labs on Saturday AND SUNDAY !! Likewise if you need to have a lab order already in the system completed, you can go on the weekend when they are not very busy and crowded, thus lessening your exposure during the Pandemic . NOTE: Currently the Rex Hosp. Outpatient Lab closes at 1 P.M. Sat. and Sunday. M-F the Hospital site Outpatient Lab closes at 6 PM It's Cary Outpatient Lab closes at 5 M-F and is NOT open Sat -Sun. This is a really big deal . Before if you needed lab work on the weekend your Family Doc. had to send you to an Urgent Care with the related increase in expense . The majority of the lab staff are pleasant and good at what they do Rex has made some unfortunate decisions regarding throat and nasal cultures that may require a visit to Labcorp instead, but for the most part I highly rec Rex Outpatient labs . Further praise :Rex Hospital Labs do an an excellent job at turn around times on labwork and the results are often available much more quickly than from its competitors

Make sure you bring something to drink or have a full bladder as they do not have available nor…read morewill they give you water. How cheap is that?

Looks like most of the people giving unfavorable reviews have had poor experiences due to balancing…read moremultiple patients. My experience was the complete opposite. I was the only patient at 8:15am (lucky me!) and I was extremely pleased with my visit. Going to Quest, the doctors or the hospital, (although some are for happy reasons) generally give most people anxiety. I know it does for me. Most people walking in such establishments, are in emotional distress, have physical ailments or have just received some pretty awful news. That being said, its always so important that staff and nurses have a positive attitude. You never know what someone is going through. When arriving at this location, I was four minutes early but I also didn't have my insurance information on hand. Once I called my provider and got that taken care of, I was seen by two nurses. Together we called my doctor because they needed an ICP(?) number and after that I had my blood drawn. All throughout this stressful process, Olivia was extremely kind to me through small talk. I can't express how much her warmth gave me comfort. Maybe I'm just overly emotional today but I teared up bad. Getting the job done right is important but equally as important is the manner in which it's done. Thank you Olivia for helping me get through a painful situation, taking it day by day is only manageable due to people like you. Signed, your Maryland Sister.