Fantastic service. Compared to the lack of service via Sarah at Tricity, we are very pleased.read more

I came here after a fall where I hit my forehead hard. The triage person should have sent me to an…read moreER since their office cannot do a cat scan. Instead they checked me in and told me to wait (without even offering an ice pack). 1 1/2 hours later, I finally saw someone for about two minutes who told me to go to the ER. Fir this, they charged my insurance over $600, about $150 of which I had to pay, My bill from the ER, where I was actually diagnosed and treated, was less.

Telehealth was very convenient, can get in quickly and always get the support I'm looking forread more

Horrible! Would never come here again. Would rather use AI to diagnosis myself at home. I was…read morehaving stomach pains with a rash on my stomach as well as sinus issues, tightness in throat, cough, etc.. and the physician did not examine me at ALL! Never examined my rash or felt around my stomach to figure out where exactly the pain was coming from. We did agree to do blood work, but she would not let me know which blood tests she wanted to order and the cost for each. She just wanted me to show up and have blood vials taken--could be 1-5 vials. Who knows! I said this was not acceptable and that I wanted to know what tests were going to be performed and the cost. They said they could only tell that to me the morning of the blood draw. I said, nope...I would like to know ahead of time so I have time to research each test and decide which ones make sense to me. They finally agreed they would call me in a few days with this information. They NEVER did!! They called, but it was to schedule my follow-up appointment for a few months from then. They also ordered some kind of sleep test for me without my approval, which of course I would then have to pay out-of-pocket. I immediately cancelled the sleep test with the company. This is a money-making racket! They clearly don't care about patient care and cost to the patient. I will NEVER return!! Lastly, the front desk people are grumpy and unfriendly, and the place is dirty. Yuck!

I went here at 4:30 on a Sunday. No wait time which was nice. The provider was really polite and…read morefriendly. She wrote me a prescription and i was able to get it from the prescription counter right when I walked out of the appointment. I would definitely return if I needed an urgent care type visit in my area!

Please do not go here! It was awful and the experience was awful! After waiting for 52 min and no…read moreone was there but the system said to wait 52 min, the nurse practitioner Alicia had the nerve to call another patient in who still had another 17 min to wait. I was so upset and told her I am next and showed her the screen that plainly showed I was the next patient. Alicia the nurse practitioner had the nerve to tell me to wait he will only take 5 min... I told I am only taking 5 min. When I finally got into the room it smelled like feces and Alicia never washed her hands to used sanitizer. I didn't even sit down in her chair because the smell was making me nauseas. I literally left that office with a sore throat! Don't ever go here!

Walked in on a Sunday morning and the projected waited time was 1hr/1hr30mins (without an…read moreappointment). Was seen before that by Eric Rutland. He was kind, informative and easy to talk to. Had to wait about 30/45mins for lab results after being taken back. Easy visit!

It was very easy to make an online appointment. I made a 12pm appointment and was seen within 20/30…read moreminutes of arriving and filling out paperwork. The staff was very friendly and answered any questions I had. I would definitely suggest this urgent care.

My favorite urgent care clinic to go to go! Excellent care and friendly staff! Loved the on my way…read moreexperience and recommend it to anyone going to be seen!

Yesterday, I called the office and received no answer. When I called back, I was informed there had…read morebeen no appointments available since 3 PM. When I attempted to schedule for the following day, I was told that there wasn't even a chart available to make an appointment for me. upon arriving, I was told to walk to another window, only to be informed by a staff member that no more walk-in appointments were being taken. After going back and forth with her, another staff member joined the conversation. Rather than resolving the issue, this individual escalated the situation with unhelpful comments and an unprofessional demeanor. Eventually, I was asked to provide all of my information to have an appointment scheduled for the next day. However, the staff member doing so displayed an attitude throughout the process, which was both unnecessary and discourteous. All of this took place while approximately 30 other individuals were waiting to be assisted--a clear sign of inefficiency and disregard for patient care. It is unacceptable for a facility serving this community to exhibit such unprofessional behavior and poor customer service. I was simply trying to take care of myself, and instead, I encountered resistance, inefficiency, and disrespect. I will never return to this facility, and I strongly urge you to address these issues immediately. The audacity to treat members of this community in such a manner is disgraceful, and if this level of service continues, your presence here is not welcome. Go SOMEWHERE ELSE KNIGHTDALE!

My care provider at this location, Molly McCallum, is absolutely amazing (so amazing that even…read morethough I moved 30+ minutes away, I decided that I will stick with her rather than find a new provider close by.) She is intuitive, a great listener and comes across as a genuine and down-to-earth person who treats me with respect and care. I'm grateful to have her care for my medical needs when they come up.

Patient since 2008. Thrilled with Dr. Greg and Dr. Elizabeth as well as with Tiffany. I agree…read morewith other reviewers - the office staff is consistently rude and snappish. Those personnel decisions were obviously not those of the practitioners - it is obvious that UNC Health Care randomly hired them without any thought or consideration as to people skills (lacking), care (apparently none) or compassion (not evident). It is disappointing to me that just caring and highly qualified physicians and staff should be saddled with the junior varsity in the front office.

Went here on a late Friday afternoon and they had us in and out in less than 30 minutes. The…read moretreatment was exceptional and the process from checkin to leaving was one of the best experiences I have had. The staff were friendly and knowledgeable. Would recommend going here if urgent care is needed.

This urgent care is a no nonsense medical facility staffed by professionals. I've been there 5-6…read moretimes over last couple of years. They stay close to appointment times and have quickly diagnosed my condition. I have no problem recommending their services.