I have been to this location multiple times as a walk in and then also as a scheduled appointment…read more I have noticed that having an appointment makes it go quicker than walking in. But if you choose to walk in it's best to do it early in the morning. I did a walk in at 8:45am and I was seen a little before 9am even though it said I would have to wait until 9:15am. The phlebotomist was very gentle and had listened to my tips on what to use to draw my blood. The employee I had was quick and efficient. The waiting area was clean.

I have gone here two times for blood draw, and the staff is always punctual with my appointment,…read morefriendly, knowledgeable, efficient, and caring. Richard Starkey

I hate getting my blood drawn, so I just want to get it done and get out. I was able to schedule an…read moreappointment online, and check in from my car when I arrived, and I only waited maybe two minutes when I got inside to the waiting room. That was nice! When it was needle time, though, the phlebotomist stuck me in my left arm, and then said that my vein moved and needed to try the other arm. Aghhhh! It was all I could do not to faint. Two arms being poked?! I practiced my meditative breathing and got through it without losing consciousness. I don't know if it was a her thing or a me thing. Either way, I think I'll stick to my other tried-and-true Quest locations elsewhere.

I don't understand why this location has bad reviews. They must have fired the employees that were…read morethe cause of bad reviews because I had an excellent experience! After signing in on the kiosk, I was called to the back & greeted with a warm smile. The lab tech was nice, friendly, upbeat & informative. I wish I would have gotten her name because she definitely deserves praise for making my visit quick & enjoyable.

When I called Customer Service I did not have to wait. I explained my problem with outdated testing…read moresupplies. I was told my Glucose Meter is not manufactured anymore. Representative said that's probably the reason I have trouble getting my test strips. They have a new meter (see my photo). I already had all of my information in their system when I registered my old meter. They always gave me great service by phone and mail. Once again I was quickly provided with a new meter. It arrived in the mail in record time. The meter and 50 test strips were free. They have a very easy ordering service for additional test strips. The cost of the strips is so reasonable I may just pay out of pocket so I don't have to deal with prescription and insurance billing with deductibles. One thing that will be to Roches detriment is my desire to eliminate Finger Pricks. I'm looking into Continuous Glucose Monitors that work using an app and your phone. Medicare will cover these Monitors. Maybe Roche makes one. I'm not sure. All things considered I probably should get a new phone first! Until then I'm very happy and always have been happy using Roche Diagnostics Medical Supplies and Services. It's great to have the peace of mind that I have a back up meter in case mine acts up or dies.

4/30/2022 Do not trust the Roche covid home tests you…read morereceive free via the US post office offered to you from the government. First the expiration date is too soon to expire as August. Second my test result gave negative when the PCR was twice positive. I came to the conclusion that only PCR test performed by a laboratory is the valid one. Do not waste your time! I won't recommend them.

Nice facility located on the main floor at Community North Hospital. Free parking in the garage…read more The staff are professional and well-trained. I always have my labs drawn here as I can count on them not to hurt my arm. If you complete a request form in advance, they will email your lab results to you, in addition to sending them to your physician. Highly recommended!

Loved using this place for our 3D ultrasound. They were very patient when our baby didn't want to…read moremove her hands or feet away from her face. The Tech did everything she could to help get us a good picture of her little face! Only thing I dislike is how difficult it is to get ahold of someone from here. I did blood work for the sneak peak here and my 2 day results didn't get to me for 5 days (which isn't their fault) but when I tried to call and get info on if castleton ultrasound sent my test over or if something happened I couldn't get ahold of anyone. I left voicemails and emails and never heard from anyone, that was 5 months ago.

We booked an appointment as a Christmas gift for my parents (who've never been to an ultrasound…read morebefore). The technician was very friendly and took her time with us. The baby wasn't cooperating and kept covering their face, so she worked the whole time to get us a good view and she finally did! We were appreciative that she didn't give up. The setting was very comfortable- nice bed for mom-to-be to lie on and a large leather sectional couch with a projector view on the wall for the guests. The lights were dimmed and very welcoming. We received several photos (including a few for the grandparents, which was a nice surprise!). And we got to see baby's face, legs, hands and feet. We also heard the heartbeat and could see the gender. Booking online was easy and convenient. They have several options based on your trimester. You pay a portion of the fee up front to hold your spot and then you get a reminder text/email before your appointment. We paid the balance at the end of our visit. It was all very smooth. We'll be booking another appointment in the next trimester so the other grandma can have a viewing as well, and so we can see the baby with a little more fat :) we were told we get a discount on the second appointment so that's exciting too. Can't wait for a return visit! (We didn't take any photos on our first visit because we were too excited. I'll add some after our second appointment.)

Horrible customer service. Very rude and disrespectful. He DOES NOT KNOW WHAT HE'S DOING. Put my…read moresystem in incorrectly and wanted to argue about the inspection report. His system NEVER worked correctly. I had to hire a completely new Radon Business to put in a totally different system. Worst experience. The way he treats his customers, I don't know how he's still in business......oh...he changes his name a lot so he can't be found. He's a scammer and a rip off!

Wow... Avoid at all costs. Set an appointment for 12 and he showed up 25 minutes early…read more We do not live at the house needing the radon inspection. He insisted the appointment was for 11 in spite of his first words being that he arrived early and we have a text message from him saying 12. When he called he was extremely rude and was unwilling to wait the 15 minutes for us to get there. We offered to provide him the door code to get started while we drove there. He was unwilling to wait. Not sure how 15 minutes to make $150 wouldn't work for him, but we are moving on to a different company.

I have mixed feelings about Northpoint. I have struggled with the way we have been treated by our…read moreselected pediatrician. She is nice, and she knows what she's doing, but I do not feel she has made my children priority. I have a few examples, one is she saw them for a well child while also being sick, I watched her walk out and go home for the day after our appointment. I don't feel my kids were given a fair appointment. Most recently I asked for an evaluation to be done on one of my kids and also asked for another child to be seen based on her Nero referring us back. I asked for both of these on the same day in May. I was contacted, given an appointment for my daughter, with only options on Thursday's, and told I would receive a separate call for my sons appointment. It's Aug 22nd and had no appointment for my son until complaining. Since though, I've received a letter that my doctor is retiring, she'll continue to see us through the end of the year (on a limited schedule - I'm adding the sarcastic remark), and my kids will be transitioned to other doctors based on gender. I just feel things could be handled better! My responsibility is that I could have followed up more, I will admit I had a part here too. Have I had billing issues, yes! I encourage everyone to review your EOBs! The person coding has no idea what happened in that room and is tasked with finding a way to get as many billable codes submitted as possible. Our responsibility is to review and bring up discrepancies. You may disagree, but this is where we are in the world! Northpoint is no different than most other facilities. Patient responsibility in managing our share is part of it. There have been great things happen with Northpoint and that is why I give them 3 stars. My son was seen by a male dr who got him into a great pulmonologist, who helped us solve so many undiagnosed issues! Both of my daughters ear issues, including multiple sets of tubes have been handled well. They room us fast, the MAs are always kind and I felt they addressed COVID well. The ability to have weekend appointments has been very helpful, I used this option more when my kids were younger. Northpoint is a larger practice and has the feel of the large practice without the technology. By that I mean, no ability to have full connection to Community My Chart and the options on their online portal is clunky. The proximity to Community Hospital and the fact the drs round at Community is a perk! Overall, we know that we will get the care we need at Northpoint, and that is what is most important.

I just had my first child back in July and kept hearing amazing things about this practice. Even…read moremore so, Dr. Nanagas was highly recommended by multiple people on multiple occasions. I immediately decided he was who my son would see. Once my son was born, Dr. Nanagas came to check on him and ask a few questions. You can tell he is just naturally great with children-it's definitely his passion. Every encounter we have had with him makes it even more obvious as to how much he loves his work. He's so great with my son, always has great insight, and is just an all around breath of fresh air. I highly recommend this practice, and, if you can get Dr. Nanagas as your child's pediatrician, you'll have an all-around exceptional experience!

Let me start by saying the Radon system works, we are below EPA limits. The product is fine, the…read moreinstallation and customer service is where all the issues were. My first issue, the estimate I signed said cracks in the basement floor would've filled. Instead the technician left me two tubes of silicone and told me "you probably want to fill anything you can see depth into". I paid $1045, the guy was here for 2.5 hours. I expected him to fulfill the estimate. My second issue came when I went to review the work before the technician departed. The siding he cut a hole in was bowed out from the side of the house. I had to point out the issue, encourage the fix. It took us about 15 minutes to get the pipe in the attic placed so it didn't hold my siding off the side of the house. I'd expect after you cut a hole in the side of the house, you at least go out and look once the install is complete. The issue could have been resolved if the technician had a ladder tall enough to push the siding back in, but he didn't. The technician also left a bunch of dirt, insulation, and a huge mess on the carpet of our closet. For $1045 for 2.5 hours, I'd expect you to have a vacuum with you. Dude also forgot the label and the info that certified he installed the system. I have a home inspection for the sale of our home in 3 days. The inspector is going to want to know it was installed by a professional. He had to come back to put the label on. The last and most egregious of the issues. The technician's van left a dozen or more oil stains in my driveway. If it was one small spot, sure, leak started recently, he didn't know. But a dozen? That's been leaking a while, park your car on the street when you're at a customers house. Super unprofessional and careless. Photo attached of the oil stains. The driveway is a year and a half old. This is now the only imperfection on it.

We hired Cleanworx a few months ago to complete several critical jobs in our newly purchased home:…read moreinstalling a vapor barrier, a sump pump, mold remediation, and a radon mitigation system. I have never felt more ripped off by a company -- ever. In hopes the same doesn't happen to others, I finally decided to write a review. We chose Cleanworx based on their website, the services they advertised, and the strong reviews. It seemed like a solid choice. They claimed to do all the work we needed. Turns out, that was not the case. Don't be fooled by the polished website -- it does not reflect the quality or reliability of their service. The biggest issue was the so-called "vapor barrier installation." I was charged $885 for what amounted to little more than thin black plastic tossed haphazardly in the crawlspace. It didn't fully cover the ground. It didn't go up the walls. It didn't reach the edges. It barely overlapped, and entire sections -- including the entrance area -- were left exposed (see photos). There were gaps everywhere, dirt and gravel still fully visible. It was as unprofessional and careless a job as you can imagine. After raising our concerns, my husband spoke with the owner, who agreed to refund half the cost. But that's still shocking -- why should I pay anything for a job that was incomplete and not even remotely up to standard? Even worse, within a week, we had standing water pooling on top of the plastic. So not only was the vapor barrier not installed correctly -- it completely failed at its core purpose. And considering we also paid for mold remediation, this undermines the entire process. What's the point of treating for mold if you leave the area exposed to continued moisture? To make matters worse, I was charged a separate fee for "debris removal." Instead of removing it, they used the debris to weigh down the plastic barrier. Seriously? Since then, I've had multiple other companies come out to assess the work. Every single one of them called it laughable, poorly done, and said I should have received a full refund -- at minimum. They all pointed out that without a properly sealed vapor barrier, the mold remediation is essentially pointless. Communication with Cleanworx was also frustrating. It took multiple emails and phone calls just to get the partial refund. When we first booked the appointment, we were told that the owner, Dustin, would be doing the work himself. He later admitted he didn't -- and blamed the poor job on one of his workers. But if that's the case, shouldn't your employees meet the same standard of work as you claim to hold? Why are customers expected to pay full price for a half-done, substandard job simply because the owner wasn't the one doing it? Bottom line: the photos on the website are not reflective of the actual service. The vapor barrier was a total failure. The mold remediation was compromised. The debris was not removed. Communication was difficult. And the refund was partial, when a full one was warranted. To be fair, the radon system and sump pump seem to be working fine. But in my view, that doesn't excuse the rest. Be cautious before hiring this company. I wouldn't trust them again. I have photos on my google review if you'd like to see the kind of work they do.